Geepas website was a pleasure to browse, as were all the products available. Delivery of my item was lightening fast, packaging was spot on and the product has proformed amazingly. Communication via e... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Recently I bought a grinder mixer, it's working really well with 3 different types of grinder, my MIL likes it as she is a good cook, uses it multiple times everyday and it is tough and strong but mak... Ver mais
A empresa respondeu
My experience with Geepas has been awful. I ordered an item, for almost 2 weeks I didn't receive it. Sent several emails with no response. No phone number to contact apart from email. You noted on yo... Ver mais
Excellent product, mediocre after sales service. On 15th December 2025, I acquired a Digital 2 in 1 Air Purifier Carbon Filter with Humidifier. Model GAP 63073 UK. The appliance, so far, performed... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de eletrodomésticos
- Loja de bancadas
- Grossista de aparelhos electrónicos
- Empresa de equipamento electrónico
- Loja de utensílios de cozinha
- Loja de aspiradores
Escrito pela empresa
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Informações de contacto
Reino Unido
- geepas.co.uk
3,8
Bom
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service …
I had a problem with a toaster I bought 3 months after purchase, Geepas we’re happy to replace it with a new one. Good communication kept me up to date a great service provided.
28 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Customer,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that you were happy with the service and support you received.
Kind regards,
Geepas Customer Support
Order arrived before I blinked…
I ordered and parcel arrived before I blinked. Well packed with items and instructions booklet. Yet to try the machine
26 de junho de 2026
Resposta da Geepas UK
Hi Mrs Khumalo,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Geepas Customer Support
I would give minus stars .
I would give minus stars .
Refund still not arrived.
Scammers and con artists
26 de junho de 2026
Resposta da Geepas UK
Hi Tracey,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
At last a Customer Service dept that cares!!
I was very stupid and managed to destroy the plastic cap from my Geepas blender. I didn't need to buy a whole new blender, so I contacted Geepas customer services. They were absolutely brilliant and efficient. Maneesh, Freya and Arjun all helped me and were very kind.
13 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Karen,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that our customer support team was able to assist you.
Kind regards,
Geepas Customer Support
Don't believe everything on the site!
Order put in on a Friday Payment taken..next day delivery woohoo!
But unfortunately come Tuesday got a cancellation email saying item not in stock we will refund you..
Why take an order knowing item isn't in stock??? Pathetic that.
26 de junho de 2026
Resposta da Geepas UK
Hi Amin,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
Did not received my fan
26 de junho de 2026
Resposta da Geepas UK
Hi Mirza,
Thank you for your feedback. We sincerely apologise that your fan did not arrive as expected and understand how disappointing this must have been. Please accept our apologies for the inconvenience caused.
We can confirm that your refund has now been processed. We appreciate your patience throughout this matter and hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
receiced defective item
26 de junho de 2026
Resposta da Geepas UK
Hi Sujith ,
Thank you for your feedback. We sincerely apologise for the inconvenience caused by receiving a defective item. This is not the standard of quality we strive to provide.
We can confirm that your refund has now been processed. We appreciate your patience and apologise again for the inconvenience caused.
Kind regards,
Geepas Customer Support
Shocking
1. Next day delivery not fulfilled
2. Took 6 days to cancel an order
3. Their website does not allow an order to be cancelled, but states they can be contacted via chat, call or email. There is no chat service available so their website is misleading.
4. They listed the item as in stock on their website but after 6 days my order was not fulfilled, due to what they stated as a error on their end.
5. When you click on track on their website, the website link breaks and doesnt work.
Overall a shocking experience and one I shall never return to.
26 de junho de 2026
Resposta da Geepas UK
Hi Sameer,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
This company make it impossible to…
This company make it impossible to speak to anyone, we ordered a black kettle and toaster but they've sent cream instead, having a telephone number is all well and good but someone needs to answer it
1 de julho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Ian ,
Thank you for your feedback. We sincerely apologise for the inconvenience caused by receiving the incorrect item and for the frustration caused by your experience contacting us. This is not the level of service we aim to provide.
One of our customer support representatives is already in contact with you and is actively working to resolve this matter as quickly as possible. We appreciate your patience and the opportunity to put things right.
Kind regards,
Geepas Customer Support
Very disappointed
Very disappointed. I ordered a tower fan on Thursday for next day delivery but no email and nothing arrived. After emails and messages I got an email on Monday that the order has been cancelled due to no stock. Even after paying we were without our item for 4 full very hot days and only to find out it's been cancelled. You should never have processed my order if you were short on stock. Now I have had to pay double the price as every item in the market has doubled in cost and I am having to wait for another 4 days to get another item. Highly disappointed and very frustrated. Also the customer service was of absolutely no help.
25 de junho de 2026
Resposta da Geepas UK
Hi Gayatri,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. While we always strive to fulfil every order promptly, unforeseen circumstances can occasionally affect availability and service.
We truly value your feedback, as it helps us identify areas for improvement. We are sorry for the inconvenience caused and hope to provide you with a better experience in the future.
Kind regards,
Geepas Customer Support
Highly reccommend
I hesitently wrote to Geepas when a lid to an appliance broke. I was not even expecting a response. Not only did they respond within 2 working days but kept me fully updated on the progress to my request. I would buy their product without a doubt in future because of their excellent customer service, communication skills and responsiveness. Thank you.
30 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Mrs.Gill,
Thank you so much for your wonderful feedback. We’re delighted to hear that you had a positive experience with our customer support team and that we were able to assist you promptly.
Your kind words about our service, communication, and responsiveness mean a great deal to us. We truly appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Geepas Customer Support
I ordered fan still not recieved it…
I ordered fan still not recieved it took me 4 attempts to get hold of someone just to be told it’s been cancelled but I still had to pay for the fan through clear pay cos they won’t cancel it without this company letting them know never again!!
25 de junho de 2026
Resposta da Geepas UK
Hi Tasha,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Muhammad,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet your expectations. We're delighted that you're happy with your purchase and found it to be quiet. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Made an order for next day delivery
Made an order for next day delivery, it didn't come. I messaged you the following day and the day after that and got no reply.
25 de junho de 2026
Resposta da Geepas UK
Hi Sandra ,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Fast delivery
Fast delivery. Trust company and they did what they mentioned on website. Great .
24 de junho de 2026
Resposta da Geepas UK
Hi Nay,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Gareth,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with your order and your overall experience. It's always rewarding to know that our products and service have met your expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Nothing extraordinary
The next day delivery at their portal is a scam. Next day after 24 hours they didn't even know where the product is. Also I don't find much difference in their fan n Amazon badics. Both feel same.
24 de junho de 2026
Resposta da Geepas UK
Hi Akash,
Thank you for your review. We're sorry to hear your order did not arrive as expected. Due to exceptionally high seasonal demand, some deliveries have taken longer than anticipated. Please contact our customer service team (support@geepas.co.uk.) with your order details so we can investigate and assist further.
Kind regards, Geepas Customer Support
Next Day delivery is totally not true
Next Day delivery is totally not true. Its been 6 days I have not recieved my order with very poor customer service.
23 de junho de 2026
Resposta da Geepas UK
Hi Yousaf,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Absolutely disgusting awful company
Absolutely disgusting awful company. Take money and never post item . Numerous unanswered emails , no contact information, no way to communicate appropriately regarding issues. Don’t ever buy from these scammers.
26 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Tracey,
We're very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing this situation has been. Please note that a full refund has now been processed for your order.
We appreciate your feedback, as it helps us improve our service, and we're sorry that we were unable to meet your expectations on this occasion.
Kind regards,
Geepas Customer Support
Dire Company!
I placed an order on the 20th June and have had correspondence about delivery information other than a tracking number which doesn't work. There are no direct links to track your order and whne you click on "Track Order" on the Geepas website it says Page Cannot Be Found! As for the next day delivery - what a load of tripe! Will be requesting refund - dire service!
29 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Customer,
Thank you for your review. We're sorry to hear your order did not arrive as expected. Due to exceptionally high seasonal demand, some deliveries have taken longer than anticipated. Please contact our customer service team (support@geepas.co.uk.) with your order details so we can investigate and assist further.
Kind regards,
Geepas Customer Support
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