Geepas website was a pleasure to browse, as were all the products available. Delivery of my item was lightening fast, packaging was spot on and the product has proformed amazingly. Communication via e... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Recently I bought a grinder mixer, it's working really well with 3 different types of grinder, my MIL likes it as she is a good cook, uses it multiple times everyday and it is tough and strong but mak... Ver mais
A empresa respondeu
My experience with Geepas has been awful. I ordered an item, for almost 2 weeks I didn't receive it. Sent several emails with no response. No phone number to contact apart from email. You noted on yo... Ver mais
Excellent product, mediocre after sales service. On 15th December 2025, I acquired a Digital 2 in 1 Air Purifier Carbon Filter with Humidifier. Model GAP 63073 UK. The appliance, so far, performed... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de eletrodomésticos
- Loja de bancadas
- Grossista de aparelhos electrónicos
- Empresa de equipamento electrónico
- Loja de utensílios de cozinha
- Loja de aspiradores
Escrito pela empresa
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Informações de contacto
Reino Unido
- geepas.co.uk
3,8
Bom
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Water urn purchase
I found the site easy to navigate and found what i was looking for easily. Delivery was good. The product i am really pleased with.
9 de julho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Gray,
Thank you for your fantastic feedback. We're delighted to hear that you found our website easy to use, your delivery went smoothly, and that you're pleased with your purchase. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Roop,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Durable Products
Their products are durable with very beautiful designs and they have got excellent service delivery.
6 de maio de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Omoladun Ejesu,
Thank you for your fantastic feedback. We're delighted to hear that you're pleased with the quality, design, and service you received. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Raymond ,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Gizella,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Kim,
Thank you for your kind feedback. We're delighted to hear that you found the ordering process easy and were pleased with our quick service.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
Great transaction
Delivered next day no hassle well packed.
Oven is great getting used to it now.
Instruction manual followed which helps tremendously. Would definitely recommend.
2 de julho de 2026
Resposta da Geepas UK
Hi Peter,
Thank you for your valuable feedback. We're delighted to hear you're happy with your purchase.
We appreciate your comments and have sent the user manual in PDF format to your registered email address. Your feedback will also be shared with the relevant team for future improvements.
Thank you for choosing Geepas.
Kind regards,
Geepas Customer Support
Excellent customer service.
My initial contact with the support agent was responded to very quickly. The communication thereafter was consistent and helpful until the problem I had was resolved.
Thank you.
7 de julho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Mark,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our customer support team and that your issue was resolved promptly.
Your appreciation means a great deal to us, and we truly value your support. We look forward to serving you again in the future.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Naveen,
Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with your purchase.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future.
Kind regards,
Geepas Customer Support
Blender Blade and its housing on my…
Blender Blade and its housing on my GEEPAS food blender was badly damaged. I contacted GEEPAS Customer Service for help a replacement part. They responded promptly in spite of the fact that I had failed to register the machine for guarantee purposes. Replacement part was sent in quick time and my blender is now up and running.
4 de julho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Badat,
Thank you for your fantastic feedback. We're delighted to hear that our customer service team was able to assist you promptly and that your replacement part arrived quickly, getting your blender back up and running.
We truly appreciate your kind words and your support.
Kind regards,
Geepas Customer Support
Save yourself the stress
Products look good, Prices look good but trying to get what you've paid for has been impossible thus far.
I've been waiting for tracking information and actual delivery for over a week on a 'Next Day' delivery item, getting a response from customer service is a painfully slow process and when you do get a reply they completely ignore the information you've supplied several times previously.
I'm raising a claim for refund through PayPal as it seems to be beyond this company to send me what I've paid for.
Will not use them again.
UPDATE.
WOW!!! A reply to my review within 10 minutes!!! If only you'd respond to the email communications as quickly or even rectify the issue and deliver my item which was ordered on the 30/06/2026 for next day delivery.... We're now on the 06/07/2026 and I've still not got dispatch and tracking details. Deliver it or Refund, it's how business works and you don't get bad reviews.
6 de julho de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Customer,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Highly satisfied with the customer…
Highly satisfied with the customer service team for their timely response and delivery.
6 de julho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Mithu,
Thank you for your wonderful feedback.
We're delighted to hear that you were highly satisfied with our customer service and that our timely responses and delivery met your expectations. Your kind words mean a lot to us and motivate our team to continue providing the best possible service.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Colin,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you're happy with the quality of our products and the quick delivery.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Adeel,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that you were happy with our service.
Kind regards,
Geepas Customer Support
Faulty products
Faulty products, not worth the prices, like Temu shit quality. Bought a 100£ mixer grinder used once , second time the machine doesn’t work, I tried to contact the customer service, which is very shit service , they are asking videos of the product,which I sent them but the video doesn’t work they say. I have been chasing them but as usual no response.
25 de junho de 2026
Resposta da Geepas UK
Dear Ali,
Thank you for your feedback. We sincerely apologise that your experience did not meet your expectations and for the frustration and inconvenience this has caused. This is not the level of quality or service we aim to provide.
One of our customer support representatives is already in contact with you and is actively working to resolve this matter as quickly as possible. We appreciate your patience and the opportunity to put things right.
Kind regards,
Geepas Customer Support
Geepas : Quality and Efficiency
Geepas are a very efficient company; I ordered one of their 12" table fans recently (GF21179UK) and it arrived swiftly and packed extremely well. The fan itself is a high quality item and very effective in this hot weather. Their customer service was excellent too, and I would recommend them and the fan to anyone. Thank you.
2 de julho de 2026
Opinião espontânea
Resposta da Geepas UK
Hi Kevin,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you were pleased with the quality of your fan, the prompt delivery, and the support provided by our customer service team.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Customer service needs improvement
I ordered a Geepas fan with next day delivery. The fan arrived 3 days later. Having queried this, Geepas offered to refund the delivery cost. However of two weeks of chasing and no response from customer service regarding the refund, decided to rate the customer service low.
Well, if there are possible issues with the courier then, that should be highlighted during the purchase or don't set that expectation that it will be next day delivery. Offer an cheaper alternative as an delivery option.
Also the issue was with the fact that the customer representative indicated that a delivery refund was an option and then I had to chase up multiple times for an update. It will be 3 weeks soon and I am still yet to receive the refund
22 de junho de 2026
Opinião espontânea
Resposta da Geepas UK
Dear Customer,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Customer,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you were pleased with the delivery and the quality of the product.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Hamza,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We're delighted that you're happy with the quality of your Geepas fan.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Resposta da Geepas UK
Hi Francis,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support and are delighted that you were pleased with the fast delivery.
Kind regards,
Geepas Customer Support
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