I had a plan with Iberian who stopped trading and lost my money. So I was a bit hesitant about another company, but when i contacted golden leaves they reassured me that that would not happen with the... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I found the whole process from beginning to end, to be Straight forward and easy. The representative for golden leave, explained all of my options clearly and precisely. Any questions I had were... Ver mais
A empresa respondeu
nI am extremely satisfied with Golden Leaves with the way they helped me in the preparation and final set up of my Funeral Plan. The staff are very professional, polite, caring and made me feel at ea... Ver mais
Jay visited our home and immediately we knew we weee in good hands . He explained all the options clearly which allowed us to make an informed choice . We would highly recommend Jay and Golden leaves... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Golden Leaves Funeral Plans
Escrito pela empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Informações de contacto
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,8
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The agent for Green Leaves was very good.
The agent for Green Leaves was very good and explained everything. We were not told the firm that will be be conducting the Cremation, we would prefer the Co=op.
4 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Mr. Tuckwell,
Thank you for taking the time to share your feedback. Only very specific Funeral Directors or Crematoriums across the UK are currently able to conduct the Copper Plus Plan service. We are sorry if this was not explained to you previously.
We are pleased, however, to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Deciding a funeral plan
When deciding to set up a funeral plan, I wanted a company I could trust. And when I spoke to my chosen funeral directors, they advised that they used Golden Leaves. All round it was excellent service and everything was thoroughly explained
12 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Andrew,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
End of our worries!
It was lovely sorting everything out in our home. A really pleasant lady came & told us all our options & making sure we understood everything fully. It was like having a friend visit. We decided what we wanted, paid there & then (our choice) & that was it! The chap in the beginning who rang us was also very nice & didn't push us into anything.. Just explained everything to us clearly. We found it a very easy, straight forward thing for what could have been unpleasant or a bit morbid. It was the opposite & for that we thank you... Prices were very, very good too!
5 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Ann,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Funeral plan
Ben who came to see me explained everything clearly and professionally There was no pressure and everything was easy to understand Would highly recommend.
25 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Andrea,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Really good experience with Golden…
Really good experience with Golden Leaves Funeral Plan. There was no hard sale, I was given plenty of time to decide on which plan and I even asked some difficult questions. I got a quick response to my questions and went ahead to purchase a plan.
10 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Ang,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Dawn,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Excellent company very clear on…
Excellent company very clear on information. In person meeting to draw up funeral plan the guy was great covered everything. Have recommended to family and friends and recommend to everyone else. Great personal service
19 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Dando,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I wouldn’t say great but I am satisfied…
I wouldn’t say great but I am satisfied with the arrangements. It’s not as though I could complain afterwards is it? 😉 Thank you.
10 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Anna,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you feel satisfied with your funeral plan arrangements. If you feel there is anything we can do to improve our services, please do let us know.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
They never followed agreed format for…
They never followed agreed format for the paperwork. I had to chase them up to get it other than that pretty good
10 de março de 2026
Resposta da Golden Leaves Funeral Plans
Good morning Mr. Chiverton,
Thank you for your review.
We’re sorry to hear that you experienced issues with the delivery of paperwork. This is not the experience we want for our customers, and we apologise for any inconvenience caused. Your feedback has been shared with the relevant team to help improve how we manage contact and processes going forward.
If you ever have any queries regarding your plan, please feel free to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Gillender,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The way was how you fully explained…
The way was how you fully explained everything and put my mind at ease, I was really impressed.
10 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Joyce,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Ms. Roch,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I wanted to make sure my daughter had…
I wanted to make sure my daughter had as little to do as possible when my time came as she has Autism and Chronic Anxiety.
Paul explained everything clearly and reassured me.I left it a couple of months before I committed to Golden Leaves Copper Plan - not once was I bombarded or pressured into anything in that time, unlike other enquires I had made.
When I returned to Golden Leaves everyone treated me fairly and listened to me, answering all my queries.So thank you. I know I , and my daughter, are in good hands xxx
4 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Brockington,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
ORIGINAL DETAILS WERE VERY MISLEADING
ORIGINAL DETAILS WERE VERY MISLEADING, BUT EVERYTHING IS O.K. NOW
10 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Redford,
Thank you for your review.
We’re sorry to hear that you experienced issues with the information pertaining to our services. This is not the experience we want for our customers, and we apologise for any inconvenience caused.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very prompt in getting in touch and…
Very prompt in getting in touch and gave me all the necessary details. Also very professional
10 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Diana,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Fantastic service
From start to finish..the process was professional and considerate to my neads..not pushy or sales pitch.. special thanks to Martin Spencer Lewis..
16 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mr. Carr,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Can't really comment not had the full…
Can't really comment not had the full experience to judge yet
10 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Donna,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Sales guy was friendly informative and…
Sales guy was friendly informative and knowledgeable about local services everyone involved have been really kind thorough and thoughtful
P.mitchell
26 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mr. Mitchell,
Thank you for your review.
We’re so pleased to hear that the person who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very helpful and patient with my many questions
Very helpful and patient with myself
2 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Hyde,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Leaving me alone
6 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Pat,
We appreciate you taking the time to leave us 5 stars.
Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.