Goldwin.com Opiniões 118

TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

First review ever on this site i want to make sure that you guys know and are aware that they are scamming!! first offer bonus doesn’t say anything about terms on getting the 100$ for first purchase o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beste Seite mit den besten Freespins Angeboten die ich bisher kennen gelernt habe. Man kann mit Crypto einzahlen und viele verschiedene Währungen. Ja die Auszahlungen dauern immer mindestens 5 Werkta... Ver mais

Classificada 3 em 5 estrelas

Wäre eigentlich ein Super Casino (tolle Einzahlungsangebote, schneller Support u.s.w.) aber die machen sich alles mit den Auszahlungen kaputt. Man sollte mindestens mit einer Woche Wartezeit re... Ver mais

Classificada 4 em 5 estrelas

Been on goldwin for a month. The bonuses stack up if you play smart. Games run smooth no freezing. My cash out took around 7 working days after verification. Not instant but no issues at all. I can li... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Goldwin.com is a premier online casino committed to delivering an exciting, secure, and fair gaming experience for players worldwide. Our platform features a wide selection of high-quality casino games, including slots, live dealer tables, video poker, and progressive jackpots from leading software providers. We focus on innovation, responsible gaming, and exceptional customer service. Goldwin.com is licensed and operates under strict regulatory standards, using advanced encryption technology to safeguard player data and transactions. Whether you’re here for thrilling gameplay, generous bonuses, or fast payouts, Goldwin.com provides a trusted and rewarding online gaming destination for both new and seasoned players.


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

118 opiniões

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Classificada 1 em 5 estrelas

This site needs to be ban

This site needs to be ban. I have been waiting 3 weeks for my withdrawal. I have been playing on this site for months. At first the withdrawal process was good. I had an account manager funds took only a few days. I then started to win big and then the problems started. Constant delays, excuses, telling me your bank is lying we sent the money. THIS IS THE UK! BANKS DONT LIE! They really do think you are stupid. I did get my funds eventually after around 2 months of constant chasing and putting well over half back in (which of course is what they want and why they do it) I took a break and then went back to play a few weeks ago. Shock same issues. Your bank rejected the funds. Ummmm funny that because you have sent money there before! Add another bank account. Done ✔️ nope name isn’t correct do it again and wait another week. So far my funds have been returned 4 times to my account and I’ve made 4 withdrawals. Pretty much lost all faith at this point but I have now reported the site as a scam and also operating illegally. Just don’t bother if your on Gamstop use someone else’s UK site or go to a local bookies. All theses overseas casinos are really not worth the hassle and are quite clearly taking advantage of people with gambling issues.

29 de janeiro de 2024
Classificada 1 em 5 estrelas

Skandalös Casino

Meine Verifizierung & Auszahlung hat insgesamt knapp !!!1!!! Monat gedauert

Man wird immer vertröstet und hinausgezögert, die Abteilung hätte soviel zutun. Telefonrechnung ist nicht gültig für adressnachweis... könnte noch viel mehr negatives schreiben über das Casino.
Gott sei dank bin ich stark geblieben und hab die 2K Auszahlen lassen & sie nicht wieder verspielt ( was sie aber versuchen durch die lange Verifizierung & der langen Auszahlung) drecks Anbieter....

1 de janeiro de 2024
Opinião espontânea
logótipo da Goldwin.com

Resposta da Goldwin.com

Hallo Grazer,

Vielen Dank für Ihr Feedback!

Die einzigen Dokumente, die als Adressnachweis akzeptiert werden, sind auf der Website aufgeführt. Da Ihr Konto jetzt verifiziert ist und die Auszahlung erfolgt ist, hoffen Sie, dass Sie eine Siegesserie starten und den Jackpot knacken!

Mit freundlichen Grüße,
Eugenie Lacroix

Classificada 1 em 5 estrelas

IT'S A SCAM

IT'S A SCAM
Avoid this lot like the plague. They use every delaying tactic in the book to NOT verify your ID and hide the fact that you can only withdraw a minimum of £100. How they have a license to operate is beyond me.

UPDATE 30/01/24 I requested a withdrawal of £523 on 22/01/24 and over a week later it still shows as pending in my account.Live chat are well schooled in deflecting questions as to why everything takes so long. It all points to a scam.

FURTHER UPDATE 30/01/24 What surprise. As soon as the complaint went in they processed the withdrawal. AVOID

FINAL UPDATE 31/01/2024 Funds arrived in my account today and they charged a 2% withdrawal fee. Another hidden charge to try and skim a bit off punter's profits.

13 de dezembro de 2023
Opinião espontânea
logótipo da Goldwin.com

Resposta da Goldwin.com

Hi Paul,

Thanks for taking the time to leave your feedback!

We have checked and your withdrawal has been paid from our end. Now it depends on your bank to accept the funds.

Hope we will see many more winnings from you in the future!

Kind regards,
Eugenie Lacroix

Classificada 1 em 5 estrelas

According to thr gambling commission I…

According to thr gambling commission I should be able to withdraw less than the minimum required (£100) but be charged a fee. Goldwin will not allow me to withdraw less and arw forcing me to spend more in order to withdraw. This is u fair business practice

11 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Goldwin will put every obstacle in your…

Goldwin will put every obstacle in your way when it comes to withdrawing yet, they are more than happy to lure you in and take your money with their free spin offer.
If I was you, I would leave it unless you are happy to lose your £150 deposit.
1. The minimum withdrawal amount is £€$100
2. They appear to be a one person operation.
3. Every promotion is designed to get you to deposit yet more money
3. Expect to lose your deposit/s.

After a week of waiting for a withdrawal to be processed, I had to contact them.
After providing all documentation required on email and via the uploader (which is still pending almost a week later) I again had to contact them to be told the ID was incorrect and to resend.
However, I have noticed that they have updated my personal details after viewing my documents.

Everything about Goldwin is set up to frustrate you to the point of giving up. Read all the reviews before walking through their doors.

6 de dezembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Giving 4 stars as withdraw time did…

Giving 4 stars as withdraw time did take a bit to long signed up couple months ago I always play the big bass games won 1150 account verified didn’t take long if you have the right documentation.my winnings was in my account today so you definitely do get your winnings on this site

30 de novembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Withdrawl Process Is Terrible

Ive deposited several times over the past year and a half. Ive won and they never rejected any of my withdrawls.
But, they do however take an awfully long time to figure things out. I never had a cashout take less than 8 days. Fully verified account, relatively small withdrawl request around 250$, still took almost 2 weeks.
This site isn't there to fully steal money. They only process withdrawl requests on Mondays. So if they have an excuse not approve your request, they'll take it, and you wait at least another week.
Their customer support, very nice people, and patient. But they are all liars. Dont believe them.
My opinion, this all stems from a very poor financial plan with a couple hours once a week to get things done. This casino could be a 5 star casino if they stopped screwing around woth players winnings. 2 stars because Ive successfully cashed out 5 or 6 times now, and 2 stars because they absolutley suck at doing so.

27 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Had to leave another review

Had to leave another review, all the other reviews are true seriously do not play at this casino the stress of receiving you're withdrawal is just insane, you wait a week to hear anything about you're withdrawal which is just telling you that it's been reversed and put back in you're account for the stupidest reasons ever, then you wait another week for the same thing to happen, literally over and over, iv been trying to withdraw for over a month and a half, reversed and reversed constantly for pathetic reasons, never seeing the money iv just gave up on it if it gets reversed it's staying like that and I'm closing account, way to much stress seriously

11 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Been waiting so long for the withdrawal…

Been waiting so long for the withdrawal they just wait till you cancel it and lose it, or the reverse it back into you're account then you have to wait twice as long to hear anything or have it processed
Edit: it's been processed finally, took a while but at least it's done

7 de novembro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Wäre eigentlich ein Super Casino (tolle…

Wäre eigentlich ein Super Casino (tolle Einzahlungsangebote, schneller Support u.s.w.) aber die machen sich alles mit den Auszahlungen kaputt.

Man sollte mindestens mit einer Woche Wartezeit rechnen bis die Auszahlungen ankommen.
Aber immerhin kommen die an.

Im Moment warte ich sogar schon seit zwei Wochen auf meine Auszahlung.
Da mir meine Auszahlung vom 26.10.203 am 01.11.2023 zurück gebucht wurde, mit der Begründung das ich nicht mehrere Auszahlungen machen soll, sondern alle in einer zusammenfassen soll.

1 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don't play on this site

Don't play on this site! I won £2k, I sent all the necessary documents, I waited a week for withdrawal and after a week they canceled my payment And they want documents from me that I don't have.

6 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Like others I have been waiting for…

Like others I have been waiting for withdrawal to be processed for some time, depite verification of identity being completed.
I have spoken with live chat and received generic response as others have and have emailed finance department directly but have received no response.
I was advised had been rewarded 100 free spins as part of a promotion, however then was told i was not eligible due to a pending withdrawal. This casino has some unfair T&C’s.
I will not be depositing further until withdrawal is processed and can trust all is in order.
Once/if withdrawal is received i will update this review.

1 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scam website

Scam website. Avoid at all costs.

11 de outubro de 2023
Opinião espontânea
logótipo da Goldwin.com

Resposta da Goldwin.com

Hello Daniel,

Hope all is well with you!

We are sorry to hear this. Can you please share your feedback and let us know what happened ? What exactly was not up to your standards ?

We appreciate our players feedback in order to improve our services!

Kind regards,
Eugenié Lacroix

Classificada 1 em 5 estrelas

Schade das es keine 0 Sterne gibt

Schade das es keine 0 Sterne gibt , habe 20 eingezahlt mit einem bonus ohne Umsatz bedienung, habe dem bonus gespielt paar Euro gewonnen .
Danach 55 euro eingezahlt mit einem anderen Bonus der nicht gewährt wird.
Fühle mich betrogen und empfehle jedem hier nix mehr einzuzahlen.
Habe vom Kontakt Verlauf screenshot gemacht im Falle das Goldwin das Gegenteil behauptet.
Ich habe den bonus nicht gestapelt ,
Ich habe den bonus gespielt und danach nochmal eingezahlt und das ist die Wahrheit.
Genauso wird behauptet im Chat mit dem Support das man einen bonus nicht löschen kann.
In den AGB Punkt 4.24 steht es selbst

Das Unternehmen sollte verboten werden hab 100 Euro Stegen gehabt und zahlte dann 50 Euro ein mit einem Einzahlung Bonus der nicht gut geschrieben wurde.
Nachdem ich im Support fragte wieso weshalb warum kam nur die Antwort können keinen bonus hinzufügen.
Nirgendwo steht das ein bonus nicht hinzufügt werden kann wenn man Geld stehen hat oder eine Auszahlung hat .
Hätte ich genug Geld würde ich GoldWin verklagen .
Und falls goldwin wieder eine Lüge als Antwort schreibe habe screenshot gemacht.

8 de outubro de 2023
Opinião espontânea
logótipo da Goldwin.com

Resposta da Goldwin.com

Hallo Manu,

Vielen Dank für Ihre Bewertung.

Bitte beachten Sie, dass unser Casino das Stapeln von Boni nicht zulässt. Das bedeutet, dass Sie nicht mehrere Einzahlungen nacheinander tätigen und für jede Einzahlung einen Bonus beanspruchen können.

Für weitere Informationen zu Boni können Sie einen Blick in die Allgemeinen Geschäftsbedingungen des Casinos werfen oder sich jederzeit an unser Support-Team wenden.

Mit freundlichen Grüße,
Eugenie Lacroix

Classificada 1 em 5 estrelas

Worst site iv ever used!

Worst site iv ever used!! still waiting over a week later for identity verification! support claims the finance team will get round to it at some point!! I have £100 to withdraw guessing il never see it!! UK players avoid!!Edit it is now the 20oct 15 days after i wrote this and still no closer to verification after eugene replies 2-3 days. Absolute joke!!!!

5 de outubro de 2023
Opinião espontânea
logótipo da Goldwin.com

Resposta da Goldwin.com

Hello Stewart,

Thanks for your feedback!

The verification process can take between 1 to 3 business days.

If you have already uploaded the documents, you will receive feedback from our finance team once they are checked.

If you wish to request a withdrawal, you will need to place a request from the cashier page once you're logged in.

Kind regards,
Eugenié Lacroix

Classificada 1 em 5 estrelas

Auszahlungen werden (sogar mit lügen) verzögert

30.09.23

eine Auszahlung angefragt in Höhe von 1603€.

01.10.203

Support bestätigt mir per email mein Konto sei voll verifiziert und ich müsste maximal 5 Werktage

Warten bis zur Bearbeitung

06.10.2023

goldwin storniert meine Auszahlungen

Begründung: Adressnachweis abgelaufen (somit Konto nicht verifiziert)

Jedes Mal das gleiche dort. Es wird mit allen Mitteln (sogar lügen)Auszahlungen in die Länge gezogen, damit man diese wieder verspielt!

ich kann jedem nur abraten von diesem Casino!!!

Update 11.10.2023:
Keine Auszahlung bis dato.
Finger weg von dieser Seite!!!

Update 12.10.2023:
Keine Auszahlung!!!

30 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scam!!

Scam!!! Have to wager x1 what you deposit and can’t withdraw anything below $100 avoid

15 de setembro de 2023
Opinião espontânea
logótipo da Goldwin.com

Resposta da Goldwin.com

Hello Royston!

Thank you for your feedback!

We have checked and we could not find any account associated with the email address you provided. If you have any questions, do not hesitate to contact us on support@goldwin.com for more information.

The minimum withdrawal limit is indeed $100, condition which can be checked in our Terms and Condition at any time.

Best regards,
Eugenié

Classificada 4 em 5 estrelas

Customer service outstanding

Customer service outstanding, winnings paid quick verification time was good.
Game providers excellent.

21 de junho de 2023
Opinião espontânea
logótipo da Goldwin.com

Resposta da Goldwin.com

Hello, Atish,

Thank you for providing your feedback!

I am glad to see that you are enjoying your time here at GoldWin and I hope to see more of you in our casino!

Bets of luck,
Eugenié

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