As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Ver mais
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As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Ver mais
A empresa respondeu
What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering... Ver mais
A empresa respondeu
I was looking for a particular imported wine and found it on Grays. It was a very competitive price and even with shipping was cheaper than I could find anywhere else. Located the stock on the Gray'... Ver mais
A empresa respondeu
I live in Darwin and purchased wine at your auction, I was then told that because the NT has some restrictions that Grays couldn't send the wine, BUT for an extra cost you could. (PLEASE EXPLAIN THAT... Ver mais
Unlocking Value for Buyers & Sellers. Grays is the largest industrial, auto and commercial eCommerce business in Australasia, offering a huge range of industrial, auto, consumer and commercial goods, direct from manufacturers and distributors. We offer our buyers great value and convenience and our vendors an efficient sales channel to unlock value from their assets. Our online selling platform and commitment to first-class customer service mean you can trust us to make buying and selling easy, efficient, fair and transparent.
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Nationwide, Austrália
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Grays run a completely deceptive and incompetent operation. They illegally took funds from my account. Fortunately after 3 weeks of dispute resolution, Paypal provided me with a refund.
Grays will give you an email run around from different useless individuals and then complete silence.
Avoid buying from them, they have your bank account forever and can and will abuse it whenever they want.
The response below shows how pathetic grays are. They wont own their mistakes and continue to send threatening emails even after they were found to be at fault.

Resposta da Grays
Loved the customer service I received from Casey at Grays in Brisbane. Not often do you find such helpful and knowledgeable professionals. He assisted and guided me throughout the process of selling with Gray's, for which I am truly grateful.

Resposta da Grays
Good easy and just what I wanted

Resposta da Grays
Yes, I was just attended online biting, it feels smoothly and convenience, the operating process is easy and efficiently

Resposta da Grays
I would like to say a huge thank you to Kimmy Goiris sales team, unfortunately my car didnt sell and thats okay Im happy to go collect it, Kimmy has been incredible gone above and beyond from the first phone call organising everything from start to the collection today thank you so much Kimmy!!

Resposta da Grays
When my purchase went to "Referred" as it did not reach reserve I was contacted the next day by Denzil and comfortably lead through the process of negotiation with the owner of the vehicle to a no fuss and satisfactory result.
Pick up of the vehicle was easy and the staff from the gate house to the office made for a comfortable process.
As a retired Maintenance Supervisor it demonstrated to me that no matter what their position they appeared happy to be working there

Resposta da Grays
Promptness and communication were excellent

Resposta da Grays
My first time using Grays. I bought a case of wine from Grays because it was better priced compared to others. I was kept informed of my order along the way and the communication was great. The process from beginning to end was easy. Would definitely recommend.

Resposta da Grays
Was shit services today im waiting more than 2 hours to get my car

Resposta da Grays
Very easy web site to use and not at all confusing.
Gray's provided excellent communication throughout the auction process including the postage arrival times.
The parcel (fragile) arrived in very good condition and placed in a secure location.

Resposta da Grays
The item I won was incorrectly specified in description. Since reporting the error to Grays before auction closes, I've now been charged and still waiting to hear back. Grays says they're investing (not sure what). Over one week and still counting...

Resposta da Grays
Bought my truck from my bathtub, travelled to Grays by public transport. Paid with my credit card and did the paperwork with a kind and patient staff member. A short time later ny new purchase was delivered and i drove it home. Everything is easy to navigate and help is available if you get stuck.
Easiest way I've ever purchased a motor vehicle with no seller interference.
Thanks Grays.

Resposta da Grays

Resposta da Grays
I made a purchase of a product, but then I just sold that the product does not offer delivery, so I contacted them to ask if possible to cancel the purchase, but I was informed that it would no longer be possible, so I am closing my account, because I have to pay for a product that I will not have to pick up.

Resposta da Grays
Very easy and your staff in Adelaide are great

Resposta da Grays
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