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Grays Opiniões 1127

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was looking for a particular imported wine and found it on Grays. It was a very competitive price and even with shipping was cheaper than I could find anywhere else. Located the stock on the Gray'... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I live in Darwin and purchased wine at your auction, I was then told that because the NT has some restrictions that Grays couldn't send the wine, BUT for an extra cost you could. (PLEASE EXPLAIN THAT... Ver mais

Informações sobre a empresa

  1. Casa de leilões
  2. Leilão online

Escrito pela empresa

Unlocking Value for Buyers & Sellers. Grays is the largest industrial, auto and commercial eCommerce business in Australasia, offering a huge range of industrial, auto, consumer and commercial goods, direct from manufacturers and distributors. We offer our buyers great value and convenience and our vendors an efficient sales channel to unlock value from their assets. Our online selling platform and commitment to first-class customer service mean you can trust us to make buying and selling easy, efficient, fair and transparent.

Why Not Sell With Grays

Escrito pela empresa

Make money selling on Grays by reaching over 3 million shoppers on the marketplace.
With over 3 million Aussie shoppers and 3,227 assets sold every day on Grays, you can be confident that we’ll get you the best price for your asset. We’re proud to be Australian owned and operated and our friendly team of experts look forward to hearing from you.

Informações de contacto

Become a Seller on Grays!

Sell your asset for cash at auction!

3,6

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I have bought a lot of 32 items

I have bought a lot of 32 items, not even single of them is working. 3 vacuum cleaners and they don’t have batteries and chargers and are full of rubbish. Same with 3 leaf blowers. 2 monitors with broken screens.
Literally not a single item is working. Grays auction is a scam, they sell rubbish instead of throwing in them bin.

2 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Grays on a hole at times I think might…

Grays on a hole at times I think might be a little questionable with on how it all works. The communication via email is so robotic and when you finally get to speak to somebody, it's fantastic. So much better.

4 de setembro de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hi Fulvio, glad to hear our customer service team were able to assist you. You can always reach us on 1300 064 978😊

Classificada 4 em 5 estrelas

Great customer service when collecting…

Great customer service when collecting the car. Prompt arrival of car to door and didnt have to wait long.
Suggest guy bringing car to door would allow the customer to see the car before expecting a delivery signature from customer but was OK.

29 de agosto de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Thank you for your feedback and review Chris, much appreciated😊

Classificada 5 em 5 estrelas

I've been a Grays customer since the…

I've been a Grays customer since the 1970's and have always been impressed with both the quality of service from the staff. This purchase was just as easy & pleasant

2 de setembro de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hi Dave, so great to hear you have been enjoying Grays for so long - Amazing🤩👍

Classificada 5 em 5 estrelas

Put my car on auction first time…

Put my car on auction first time Kimberley make so easy for me and she make happen i am very grateful for that she is so professional and friendly at the same times thank you again

2 de setembro de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Great Review for Kimberley! I'll be sure to share with management so that the great service can be recognised.🤩

Classificada 4 em 5 estrelas

Helpful

Helpful, friendly staff (3 I dealt with)
I found a little confusing as to what gate to enter, subsequently went to wrong gate, but quickly resolved.
Booking in and pickup clearly instructed and completed without hassles

1 de setembro de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Great to hear Rod🤩

Classificada 5 em 5 estrelas

wade and caitlyn help with everything…

wade and caitlyn help with everything and everything

2 de setembro de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hey Franky, thank you so much for taking the time to share your great experience with Wade and Caitlyn, I'll be sure to share with their manager so that they can be recognised for great service🤩

Classificada 5 em 5 estrelas

Francis!!!!!!

she is very well organized and quick, the process with Francis is top notch and seamless.

2 de setembro de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Awesome! Thank you for sharing Omar, I'll be sure to share with Francis's manager so she will be recognised for her great service🤩

Classificada 5 em 5 estrelas

My first initial purchase of the…a little disappointing to excellent. With time

My first initial purchase of the vehicle was a little disappointing but being able to resell via greys at first also a little disappointing but with excellent help from kimmy Goiris who made my experience reselling via greys. To the point over many resales due to a reserve I made but kimmy goiris advice and support made the whole experience delightful other staff could really take notice of how kimmy goiris public relations and customer support should be applied in any business.
Ty again kimmy

1 de julho de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hi Julian, terrific review for Kimmy! I'll be sharing with management so that this great service is acknowledged😍

Classificada 5 em 5 estrelas

Good deals

Good deals. And if the products turn out to be defective, with valid reasons, you get your money back. Read description and condition report of the product before you bid or buy.

23 de agosto de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hi Pritam, thanks for the great review and feedback🤩

Classificada 1 em 5 estrelas

No communication about postage between…

No communication about postage between both parties.

12 de agosto de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hi Jethro, sorry to hear you haven't received any tracking detail. Happy to check this out for you however will need the invoice number. You can reach me directly at feedback@grays.com.au kind regards, Grays

Classificada 5 em 5 estrelas

Great service

Frances Delaney was extremely helpful & friendly. Never gone through this process before & she made it very easy. Returning communication super quick also. Thanks Frances.😀

26 de agosto de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hi Steve, great feedback for Frances, I'll be sure to share management so that this is recognised🤩👍

Classificada 5 em 5 estrelas

The two ladies I dealt with at Grays…

The two ladies I dealt with at Grays auction were the nicest people I’ve ever had to pleasure of dealing with. First time auction goer, they were extremely friendly and helpful. Even when I asked the same question a couple time and changed my mind a couple times just through inexperience of what I was doing they were so kind and didn’t make me feel uncomfortable. I couldn’t be more thankful for their time and energy while I navigate this process.
Carly

26 de agosto de 2025
Opinião espontânea
logótipo da Grays

Resposta da Grays

Hi Carly, so great to hear! Thank you so much for sharing😍

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