As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Ver mais
A empresa respondeu
What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering... Ver mais
A empresa respondeu
I was looking for a particular imported wine and found it on Grays. It was a very competitive price and even with shipping was cheaper than I could find anywhere else. Located the stock on the Gray'... Ver mais
A empresa respondeu
I live in Darwin and purchased wine at your auction, I was then told that because the NT has some restrictions that Grays couldn't send the wine, BUT for an extra cost you could. (PLEASE EXPLAIN THAT... Ver mais
Unlocking Value for Buyers & Sellers. Grays is the largest industrial, auto and commercial eCommerce business in Australasia, offering a huge range of industrial, auto, consumer and commercial goods, direct from manufacturers and distributors. We offer our buyers great value and convenience and our vendors an efficient sales channel to unlock value from their assets. Our online selling platform and commitment to first-class customer service mean you can trust us to make buying and selling easy, efficient, fair and transparent.
Escrito pela empresa

Nationwide, Austrália
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A great price for the car. Super efficient customer service

Resposta da Grays
I have bought a lot of 32 items, not even single of them is working. 3 vacuum cleaners and they don’t have batteries and chargers and are full of rubbish. Same with 3 leaf blowers. 2 monitors with broken screens.
Literally not a single item is working. Grays auction is a scam, they sell rubbish instead of throwing in them bin.
Grays on a hole at times I think might be a little questionable with on how it all works. The communication via email is so robotic and when you finally get to speak to somebody, it's fantastic. So much better.

Resposta da Grays
WOW TOO MANY ISSUES WITH THE CAR FOR ROADWORTHY I DID NOT EXPECT???????? IT WAS NOT WORTH BUYING FROM YOU??????? I WILL NEVER BUY FROM YOU AGAIN?!!! I WOULD NEVER BUY FROM YOU AGAIN?!!!
Great customer service when collecting the car. Prompt arrival of car to door and didnt have to wait long.
Suggest guy bringing car to door would allow the customer to see the car before expecting a delivery signature from customer but was OK.

Resposta da Grays
I've been a Grays customer since the 1970's and have always been impressed with both the quality of service from the staff. This purchase was just as easy & pleasant

Resposta da Grays
Very good and cooperative staff
And specially thanks for frances delaney.

Resposta da Grays
Put my car on auction first time Kimberley make so easy for me and she make happen i am very grateful for that she is so professional and friendly at the same times thank you again

Resposta da Grays
Helpful, friendly staff (3 I dealt with)
I found a little confusing as to what gate to enter, subsequently went to wrong gate, but quickly resolved.
Booking in and pickup clearly instructed and completed without hassles

Resposta da Grays
wade and caitlyn help with everything and everything

Resposta da Grays
The process was easy and I loved the bracelet I bought

Resposta da Grays
she is very well organized and quick, the process with Francis is top notch and seamless.

Resposta da Grays
My first initial purchase of the vehicle was a little disappointing but being able to resell via greys at first also a little disappointing but with excellent help from kimmy Goiris who made my experience reselling via greys. To the point over many resales due to a reserve I made but kimmy goiris advice and support made the whole experience delightful other staff could really take notice of how kimmy goiris public relations and customer support should be applied in any business.
Ty again kimmy

Resposta da Grays
Got a great car attached a great price.
Pick up was easy
Just wish they were open for inspection on the weekends

Resposta da Grays
Good deals. And if the products turn out to be defective, with valid reasons, you get your money back. Read description and condition report of the product before you bid or buy.

Resposta da Grays
No communication about postage between both parties.

Resposta da Grays
Frances Delaney was extremely helpful & friendly. Never gone through this process before & she made it very easy. Returning communication super quick also. Thanks Frances.😀

Resposta da Grays
Working with Kimmy Goirus in customer service & the sale process form she designed made the process easy to understand.
Kimmy’s communication & experience was ren out of ten.

Resposta da Grays
The two ladies I dealt with at Grays auction were the nicest people I’ve ever had to pleasure of dealing with. First time auction goer, they were extremely friendly and helpful. Even when I asked the same question a couple time and changed my mind a couple times just through inexperience of what I was doing they were so kind and didn’t make me feel uncomfortable. I couldn’t be more thankful for their time and energy while I navigate this process.
Carly

Resposta da Grays
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