E’ una truffa. Mi hanno addebitato dei soldi senza autorizzazione e ora dicono che non possono rimborsare pagamenti digitali . Aggiorno quanto su scritto e aggiungo 1 stella : A seguito di quest... Ver mais
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Leia as opiniões dos outros
Green diet is a wonderful app. It gave a variety of vegetarian well balanced recipes which are easy to prepare and can be prepared in minutes. They also have an excellent customer support. My email w... Ver mais
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I subscribed, but do to health condition I had to stop subscription. I emailed them and asked to stop subscription Nora Abot, jr support specialist responded right away and helped me stop subscriptio... Ver mais
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I’m slowly but surely losing the weight I want to. The meals are delicious and filling. My only misgiving is that I had to start from scratch setting my meal plan after a month, and would have appreci... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Green Diet
Escrito pela empresa
Lose Weight with a Personalized Plant-based diet
Personalized vegetarian/vegan/plant-based plans tailored to your goals.
Low-impact guided workouts you can do anywhere.
Simple trackers for steps, water, weight, and fasting.
Bite-size habit challenges to build steady, lasting routines.
Members-only tips & videos updated regularly.
Videos & audio lessons - play anytime.
Informações de contacto
Estados Unidos da América
- hello@green.diet
- green.diet
3,6
Aceitável
322 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service very prompt and…
Great customer service very prompt and polite and just there when needed! very much appreciated
7 de junho de 2026
Resposta da Green Diet
Dear Lynsie,
We're so happy to know our team was able to provide the prompt and helpful support you needed. It means a lot to us that we could be there for you. We're always at help@green. help@green.diet
Sincerely,
Green Diet Team
Resposta da Green Diet
Dear Iulia,
We're thrilled you're finding our app to be a smart and affordable way to support your healthy vegan lifestyle. Keep up the fantastic work on your wellness goals! We're always at help@green.diet if you ever need anything.
Sincerely,
Green Diet Team
Resposta da Green Diet
Dear davisduzit,
It's wonderful to hear our meal plans are exactly what you were looking for! Focusing on what works for you is key to success. We're cheering you on and are always here at help@green.diet if you ever need anything.
Sincerely,
Green Diet Team
ARNAQUE !
ARNAQUE !! A EVITER !J'ai payé pour une semaine et 7 jours plus tard, Green Diet prélève sur mon compte bancaire la somme de 92,48 € pour un mois d'abonnement sans que l'on me prévienne. Ce n'est pas une manière de faire honnête, cela s'assimile à de la vente forcée. Je leur ai envoyé un mail. Leur réponse a été de dire qu'ils ne remboursaient pas conformément à leur politique et que j'aurais dû lire les toutes petites lettres disant que sans intervention de ma part, un mois d'abonnement serait prélevé. Ils doivent en faire des victimes et de l'argent facilement gagné sur le dos des consommateurs !! Minable !
1 de junho de 2026
Opinião espontânea
Resposta da Green Diet
Dear Maryse,
Nous comprenons votre inquiétude. Nous tenons à rappeler que les conditions applicables sont clairement présentées et acceptées au départ. Pour que notre équipe puisse examiner votre situation spécifique, merci de nous écrire à help@green.diet avec votre e-mail et numéro de commande.
Sincerely,
Green Diet Team
No pressure sales
5 de junho de 2026
Resposta da Green Diet
Dear joanna.andriopoulos,
It means a lot to us that you had such a positive and straightforward start with our app. We're excited for you to continue your wellness journey with us! If you ever need anything at all, we're always here at help@green.diet.
Sincerely,
Green Diet Team
Presentation is nice.
Presentation is nice.
Lots of options!
Can't wait to get started 🙂
5 de junho de 2026
Resposta da Green Diet
Dear Kristi,
It's fantastic to hear you're enjoying the app's design and the wide variety of choices available. We're so excited for you to begin your wellness journey with us! If you ever have questions along the way, we're always here at help@green.diet.
Sincerely,
Green Diet Team
Scam
Scam. Signed up for a week and then 2 weeks later charged for a full years subscription. As per your reply to another person who gave you 1 star, it is not clear and I did not receive any notification of further charges or that I have a years subscription.
Do not be fooled by these thieves!!!
5 de junho de 2026
Opinião espontânea
Resposta da Green Diet
Dear Katrina Chapple-Brown,
We understand your concern with the situation. We'd like to gently remind that all terms are outlined for review and acceptance at the beginning. So we can look into the details of your case, please email your account information to our team at help@green.diet.
Sincerely,
Green Diet Team
Too many additional offers I don’t want…
5 de junho de 2026
Resposta da Green Diet
Dear Marcia,
We're so glad Green Diet is helping you thrive! Thank you for sharing your thoughts on how we can make the app experience even better—we're always listening. Keep up the fantastic work on your wellness goals. If you ever have more ideas, you can always reach us at help@green.diet.
Sincerely,
Green Diet Team
Quick to process
5 de junho de 2026
Resposta da Green Diet
Dear LOUISE JENKINS,
We're so glad you're enjoying the app's seamless performance! Our goal is to make your wellness journey as smooth as possible. Keep up the great work, and remember we're at help@green.diet if you ever need anything.
Sincerely,
Green Diet Team
Resposta da Green Diet
Dear MoJo,
We're so happy to hear you're finding the app easy to use! We designed Green Diet to be as simple and straightforward as possible, so it's wonderful this is coming through. Keep up the great work on your wellness journey, and know we're always at help@green.diet if you ever need anything.
Sincerely,
Green Diet Team
Easy assessment 👌 to take love the…
Easy assessment 👌 to take love the before and after
4 de junho de 2026
Resposta da Green Diet
Dear Louise Foster,
We're so glad you had a simple start with the assessment and are loving the progress visualization. Seeing those transformations is our favorite part too! We're cheering you on and are always here at help@green.diet if you ever need us.
Sincerely,
Green Diet Team
Resposta da Green Diet
Dear rimpygill,
We see your rating and would love to understand your experience better. Our goal is to make the journey a five-star one for all our members. If you have any thoughts on what we could improve, please send a note to our team at help@green.diet so we can listen.
Sincerely,
Green Diet Team
Easy to use.
4 de junho de 2026
Resposta da Green Diet
Dear K Rogers,
It's great to know you're finding the app so straightforward. We designed it to make your wellness journey feel simple and enjoyable. If you ever need anything, we're always here to help at help@green.diet.
Sincerely,
Green Diet Team
Beware
This app is terrible.
It gives you only a limited number of choices for each meal. For example, breakfast might be a smoothie, which you can swap for one of around 10 alternatives such as avocado toast. Most of the recipes require specialist ingredients and need to be made from scratch. There are very few practical options if you need to eat out, grab food on the go, or go "off plan".
In my opinion, this app is really only suitable for people who have plenty of money to spend on special ingredients and enough time and energy to cook every meal themselves.
Another major downside is that it doesn't track macros. If you're counting calories or want to see how much protein, fat, or carbohydrates you've eaten, you'll need to use a separate app.
I honestly wish I'd just bought a vegan high-protein recipe book and saved myself £80.
Cancelling was also far more difficult than it should have been. There was no obvious "Manage Account" or "Manage Subscription" option. I actually had to read through the Terms & Conditions to find an email address to contact. By the time I figured that out, and without receiving any reminder that my subscription was due to renew, they had already taken another payment.
So overall, I've spent a lot of money on an app that I won't use and wouldn't recommend.
2 de junho de 2026
Opinião espontânea
Resposta da Green Diet
Dear ROHULLAH,
We've noted your concerns about your experience. As a kind reminder, all our terms are outlined and agreed to upon joining. Please reach out to our team at help@green.diet with your account details, and we'll look into your specific situation.
Sincerely,
Green Diet Team
This is a scam company
This is a scam company. I agreed to a 1 month subscription but was renewed without any sort of notification to have the time to cancel. They refused to refund me.
You can only cancel your subscription by email them but there is no warning of upcoming renewal.
It is clear to me they are making money from scamming people in their renewal ls.
Edit:
I contacted support before leaving this review and they confirmed they do not refund people for renewals even when they don’t notify users. Scam
4 de junho de 2026
Opinião espontânea
Resposta da Green Diet
Dear Isabel,
We understand your concern about the situation you've described. We'd like to kindly remind that all relevant terms are clearly outlined and agreed to from the start. To help us look into your specific case, please contact our team at help@green.diet with your account details.
Sincerely,
Green Diet Team
Loads of good recipes on this app that…
Loads of good recipes on this app that have made it easier to follow a vegan diet with enough protein and the kind of carbs my body is responding well to. When i needed to cancel my subscription, communication was prompt.
4 de junho de 2026
Opinião espontânea
Resposta da Green Diet
Dear Hannah,
It's wonderful to hear that our recipes are helping you find the right balance of protein and carbs for your lifestyle. We're also glad our team was able to assist you promptly. Keep up the amazing progress! We're always here at help@green.diet if you ever need anything.
Sincerely,
Green Diet Team
Too much selling no acknoledgment for…
Too much selling no acknoledgment for payment with credit card only for free offer
4 de junho de 2026
Resposta da Green Diet
Dear ik,
We understand your concern about this matter. We'd like to kindly remind that all relevant terms were clearly outlined and agreed to from the start. To look into your specific case, please email our team at help@green.diet with your account details so we can assist.
Sincerely,
Green Diet Team
Great program
I decided to renew my subscription because the meal plan that I got was one that I could follow and be able to reach my goal of losing weight. I highly recommend this app.
3 de junho de 2026
Resposta da Green Diet
Dear Clarissa Perez,
We're absolutely thrilled to read this! It's fantastic that our meal plans are making a real difference on your wellness journey. Keep up the amazing progress, and please know we're always at help@green.diet if you need anything.
Sincerely,
Green Diet Team
Azienda truffatrice
Azienda truffatrice, non vi fidate ...vi fanno fare un abbonamento a pochi soldi poi però senza nemmeno chiedere la vostra conferma vi tolgono soldi dal conto e non c'è verso di farseli ridare. Bruttissima esperienza, spero che li facciano chiudere.
29 de maio de 2026
Opinião espontânea
Resposta da Green Diet
Dear Michela Leonardi,
We understand your concern regarding this matter. We kindly remind you that all relevant terms are clearly outlined and agreed to from the start. So we can look into your specific case, please contact our team at help@green.diet with your account email and order number.
Sincerely,
Green Diet Team
Excellent customer service
Nora Abot was terrific, promptly handled my matter and to my satisfaction.
1 de junho de 2026
Resposta da Green Diet
Dear Claire,
We're so glad our team could resolve everything for you so quickly and to your satisfaction. It's wonderful knowing you can get right back to focusing on your wellness journey. If you ever need anything else, we're always here for you at help@green.diet.
Sincerely,
Green Diet Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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Leia mais sobre como processamos as opiniões na Trustpilot.
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