You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais
A empresa respondeu
I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Ver mais
A empresa respondeu
I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. Af... Ver mais
For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Ver mais
A empresa respondeu
Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com
School Street 1220, 37174, Spring Hill, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I love the Groove Life silicone rings. I have tried some of the other brands and the quality is not the same as Groove Life. I also like the variety in colors and styles.
Also, Groove Life stands by their warranty hassle-free. I really like this company.

Resposta da Groove Life
Groove life rings are the absolute best my husband and I wear them all the time. I never have any trouble of the rings break or spilt Groove life always replaces them. They are the best company I’ve ever ordered from.. thanks again for always putting your customers first!!!

Resposta da Groove Life
Contacting customer service was quick. I'm happy with the resolution, although charging me $6.95 shipping to replace the new ring strikes my as being cheap.

Resposta da Groove Life
Very easy and quick for my warranty replacement information and no drama. Definitely love the product and the warranty is great!

Resposta da Groove Life
I have multiple OG Belts and a Groove Wallet. The belts are fantastic for EDC and look great enough for work even when not carrying. The built in elasticity and easy length changes are wonderful. The wallet is perfect for front-pocket carry and helps me slim down what I really need in my wallet with the five-card limit.

Resposta da Groove Life
I've been buying rings from them for years, and they have always honored the warranty if something goes wrong with the ring. An amazing Christian owned company!

Resposta da Groove Life
They make great rings and there warranty is unbeatable only ring I wear.

Resposta da Groove Life
Their No B.S. warranty is legit no bs. We've had groove life rings for the last 10 years. My husband works in the trades and uses his hands so the rings need to hold up. Things happen whether chemicals wore off a camouflage design pattern, got stuck in a glove and lost, or sliced by a cat's claw. Whatever the reason, we submit a claim and get a free replacement. Sometimes they last a few months, sometimes a few years. Customer service is so helpful. One time I asked for a replacement for the wrong ring by accident (since we have matching colors) and they sent me the right one at no charge and just said keep the other one as a backup if I need it later. I highly recommend them to others, especially since you only have to pay for it once. The quality is good, much better than cheapy Amazon ones.

Resposta da Groove Life
We're avid Groove Life fans, one thing that keeps us coming back aside of the quality is the customer service.

Resposta da Groove Life
I have several rings and belts and I've truly enjoyed them all.
My hands swell in the summer and I can't wear my wedding rings. Groove Life rings allow me to wear rings year round since they're more pliable and stretch some. I never wake up with my fingers hurting wearing Groove Life rings.
Now for the belts! I work in the utility industry and I'm outside in all temperatures. Since receiving my first belt several years ago, I've not gone back to a leather belt. Leather belts get mis-shapen in the summer when you sweat. Groove belts stay consistently the same size. I've recommended them to so many people in my industry and beyond!
Thanks Groove Life!!

Resposta da Groove Life
Love that they provide a warranty, and customer service is amazing to work with. My husband works with tools and saws, and his ring got snapped in half. Let me just say it lasted years though! Customer service was amazing to work with. My husband can't wait to get his ring again. He loves these!

Resposta da Groove Life
I had a groove life ring that broke about a year after purchase which is by far the most durable and long lasting silicone ring I have purchased. Stood up to lots of use and abuse from work. Made a warranty claim and Groove Life made it simple. Provided me with a coupon code in the full amount of the ring that broke and also included shipping. Great experience all around!

Resposta da Groove Life
I've had my ring for 5 years and it recently started to tear in a few places. Customer service was great, super simple to file a warranty claim and I'm looking forward to my new ring!

Resposta da Groove Life
I've bought multiple rings , a few bels and a wallet over the past few years.
I've always had a great experience with Groove rings.
I had to call on Customer Service a few weeks back to exchange one and Missy was awesome to work with.
She didn't hesitate to get right on it and I had my new ring in just a few days.
She was very professional from start to finish.
Most of the time Customer service reps always try to find a loophole but she didn't do that all.
Like I said she did a great job and due to her , I've continued to buy from Groove with their belts and wallets

Resposta da Groove Life
They have a wonderful customer service team that really cares!

Resposta da Groove Life
Above average product, Zeus Ring, and an absolutely stellar customer care department! I’m a customer for life.

Resposta da Groove Life
Love their warranty claim to replace. My husband wears his rings color off over time.

Resposta da Groove Life
I don't really need anything, but more so wanted to let you all know what I think of your belt. I have been wearing your belt for 2 years, and it is by far the best EDC belt. I train often, and I always carry, and this is the first belt that didn't warp. It is rigid, however, unlike other belts, it is flexible and not restrictive. The stretch is perfect because it allows me to move comfortably regardless of what I am carrying or what I am doing.

Resposta da Groove Life
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.