Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. Af... Ver mais

Classificada 5 em 5 estrelas

For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de acessórios de moda

Escrito pela empresa

Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

401 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(401)

42 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Groove Life has the best variety of silicon rings

I love the Groove Life silicone rings. I have tried some of the other brands and the quality is not the same as Groove Life. I also like the variety in colors and styles.

Also, Groove Life stands by their warranty hassle-free. I really like this company.

9 de setembro de 2025
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Resposta da Groove Life

That's what we love to hear! It means so much that you've noticed the difference in our quality and customer care. Keep Groovin'

Classificada 5 em 5 estrelas

Groove life rings are the absolute best…

Groove life rings are the absolute best my husband and I wear them all the time. I never have any trouble of the rings break or spilt Groove life always replaces them. They are the best company I’ve ever ordered from.. thanks again for always putting your customers first!!!

9 de setembro de 2025
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Resposta da Groove Life

Hi Raegan! We appreciate the feedback! We're so glad to know we've earned your loyalty with our gear and our customer service. Keep Groovin'

Classificada 5 em 5 estrelas

Contacting customer service was quick

Contacting customer service was quick. I'm happy with the resolution, although charging me $6.95 shipping to replace the new ring strikes my as being cheap.

9 de setembro de 2025
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Resposta da Groove Life

Hi Mark! We're so glad to hear our team was able to help you out. We also appreciate you sharing your feedback on the shipping fee, and can definitely understand your perspective. Likewise, we'll be sure to share your thoughts with the team! Keep Groovin'

Classificada 5 em 5 estrelas

Easy warranty for replacements!

Very easy and quick for my warranty replacement information and no drama. Definitely love the product and the warranty is great!

9 de setembro de 2025
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Resposta da Groove Life

Hey Preston! Thank you! We're so glad we could make the process so quick and easy for you. We appreciate your feedback! Keep Groovin'

Classificada 5 em 5 estrelas

Great Products, Great Customer Service

I have multiple OG Belts and a Groove Wallet. The belts are fantastic for EDC and look great enough for work even when not carrying. The built in elasticity and easy length changes are wonderful. The wallet is perfect for front-pocket carry and helps me slim down what I really need in my wallet with the five-card limit.

8 de setembro de 2025
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logótipo da Groove Life

Resposta da Groove Life

Hey Hunter! Thanks for the feedback! We're thrilled to know our gear is working so well for your daily needs. Keep Groovin'

Classificada 5 em 5 estrelas

Long Time Customer

I've been buying rings from them for years, and they have always honored the warranty if something goes wrong with the ring. An amazing Christian owned company!

9 de setembro de 2025
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logótipo da Groove Life

Resposta da Groove Life

Hi Sean! Thank you for being a loyal customer! We're so glad to hear we've been able to honor our warranty for you, and we appreciate you for recognizing our values. Keep Groovin'

Classificada 5 em 5 estrelas

They make great rings and there…

They make great rings and there warranty is unbeatable only ring I wear.

9 de setembro de 2025
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Resposta da Groove Life

Thank you, Tony! We truly appreciate you taking the time to share this. Keep Groovin'

Classificada 5 em 5 estrelas

No B.S Warranty is the best

Their No B.S. warranty is legit no bs. We've had groove life rings for the last 10 years. My husband works in the trades and uses his hands so the rings need to hold up. Things happen whether chemicals wore off a camouflage design pattern, got stuck in a glove and lost, or sliced by a cat's claw. Whatever the reason, we submit a claim and get a free replacement. Sometimes they last a few months, sometimes a few years. Customer service is so helpful. One time I asked for a replacement for the wrong ring by accident (since we have matching colors) and they sent me the right one at no charge and just said keep the other one as a backup if I need it later. I highly recommend them to others, especially since you only have to pay for it once. The quality is good, much better than cheapy Amazon ones.

8 de setembro de 2025
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Resposta da Groove Life

Wow, thank you so much for this incredible feedback, Desiree! Your loyalty and recommendation are the highest compliments we could receive. Keep Groovin'

Classificada 5 em 5 estrelas

Exceptional Customer Service

We're avid Groove Life fans, one thing that keeps us coming back aside of the quality is the customer service.

8 de setembro de 2025
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Resposta da Groove Life

That's so great to hear, Shelby! Knowing that our customer service keeps you coming back means a lot to us. Thanks & Keep Groovin'

Classificada 5 em 5 estrelas

Rings and belts

I have several rings and belts and I've truly enjoyed them all.
My hands swell in the summer and I can't wear my wedding rings. Groove Life rings allow me to wear rings year round since they're more pliable and stretch some. I never wake up with my fingers hurting wearing Groove Life rings.
Now for the belts! I work in the utility industry and I'm outside in all temperatures. Since receiving my first belt several years ago, I've not gone back to a leather belt. Leather belts get mis-shapen in the summer when you sweat. Groove belts stay consistently the same size. I've recommended them to so many people in my industry and beyond!
Thanks Groove Life!!

8 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Michelle! Thank you for sharing your experience! We're glad to hear our gear has worked so well for you and that you're enjoying the comfort and durability. Keep Groovin'

Classificada 5 em 5 estrelas

Love the company

Love that they provide a warranty, and customer service is amazing to work with. My husband works with tools and saws, and his ring got snapped in half. Let me just say it lasted years though! Customer service was amazing to work with. My husband can't wait to get his ring again. He loves these!

8 de setembro de 2025
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logótipo da Groove Life

Resposta da Groove Life

Thank you so much for sharing! We're so glad you had a great experience with our team and our warranty process. Keep Groovin'

Classificada 5 em 5 estrelas

Great company who puts customers first!

I had a groove life ring that broke about a year after purchase which is by far the most durable and long lasting silicone ring I have purchased. Stood up to lots of use and abuse from work. Made a warranty claim and Groove Life made it simple. Provided me with a coupon code in the full amount of the ring that broke and also included shipping. Great experience all around!

8 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey Jeff! Thank you so much! We're thrilled to know our warranty process made it so easy to get a new ring. Keep Groovin'

Classificada 5 em 5 estrelas

Great Customer Service

I've had my ring for 5 years and it recently started to tear in a few places. Customer service was great, super simple to file a warranty claim and I'm looking forward to my new ring!

8 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Charles! Thank you for being a loyal customer—we're so glad our simple warranty process could get your new ring to you quickly! Keep Groovin'

Classificada 5 em 5 estrelas

I've bought multiple rings

I've bought multiple rings , a few bels and a wallet over the past few years.
I've always had a great experience with Groove rings.
I had to call on Customer Service a few weeks back to exchange one and Missy was awesome to work with.
She didn't hesitate to get right on it and I had my new ring in just a few days.
She was very professional from start to finish.
Most of the time Customer service reps always try to find a loophole but she didn't do that all.
Like I said she did a great job and due to her , I've continued to buy from Groove with their belts and wallets

12 de agosto de 2025
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logótipo da Groove Life

Resposta da Groove Life

Hey JP! This is so great to hear—thank you for the kind words about Missy! We believe in taking care of our customers, and we're grateful for your continued business. Keep Groovin'

Classificada 5 em 5 estrelas

Great Customer Service

They have a wonderful customer service team that really cares!

15 de julho de 2025
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logótipo da Groove Life

Resposta da Groove Life

Hey Emma! That means so much! Thank you and Keep Groovin'

Classificada 5 em 5 estrelas

Above average product

Above average product, Zeus Ring, and an absolutely stellar customer care department! I’m a customer for life.

8 de setembro de 2025
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logótipo da Groove Life

Resposta da Groove Life

Hey there! Wow, thank you! It means so much to hear that. We're grateful to have you as a customer for life. Keep Groovin'

Classificada 5 em 5 estrelas

Love their warranty claim to replace

Love their warranty claim to replace. My husband wears his rings color off over time.

8 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey there! We're so glad to hear that! Taking care of our customers is always our top priority. Keep Groovin'

Classificada 5 em 5 estrelas

Best Carry Belt

I don't really need anything, but more so wanted to let you all know what I think of your belt. I have been wearing your belt for 2 years, and it is by far the best EDC belt. I train often, and I always carry, and this is the first belt that didn't warp. It is rigid, however, unlike other belts, it is flexible and not restrictive. The stretch is perfect because it allows me to move comfortably regardless of what I am carrying or what I am doing.

8 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey Michael! Thanks for taking the time to share this—it's exactly what we love to hear. We're thrilled to know our belt stands up to your training and carrying needs. Keep Groovin'

A Experiência Trustpilot

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Aqui estão 8 dicas para escrever óptimas avaliações.

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