Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. Af... Ver mais

Classificada 5 em 5 estrelas

For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de acessórios de moda

Escrito pela empresa

Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

401 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(401)

42 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

great fast efficient customer service…

great fast efficient customer service loove groovelife

11 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Jose! We're so happy to hear that! Thanks so much for being a part of the Groove Life family! Keep Groovin'

Classificada 5 em 5 estrelas

Groove is amazing

Groove is amazing! My husband works construction and his ring is always wore down or lost in cement. Groove is always so helpful with the warranty

11 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Chelsea! That's awesome to hear - thank you! We love that our rings can stand up to the demands of a construction job, and we're always happy to help with a warranty claim when you need it. We appreciate the kind words! Keep Groovin'

Classificada 5 em 5 estrelas

Groove life is very helpful in helping…

Groove life is very helpful in helping you with your warranty claims. Groovelife is awesome!!!

11 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Michael! That's what we love to hear! We're always happy to help with warranty claims and appreciate you sharing your experience. Keep Groovin'

Classificada 5 em 5 estrelas

Fast

Fast, easy, and stand behind their product!

10 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey Nathan! Thanks for sharing your positive experience, we really appreciate the support. Keep Groovin'

Classificada 5 em 5 estrelas

Amazing brand!!

I’ve had GrooveLife products for years!! Absolutely love their warranty, and fresh new designs! Always great customer service

10 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Karina! Thanks for the love! We're so happy to hear your a fan and that you're enjoying the warranty and our new designs. Keep Groovin'

Classificada 5 em 5 estrelas

excellent exchange

excellent exchange, each & every time!
they hold true to the lifetime warranty, & we appreciate that!

10 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Billie! We're so glad we could help, and we appreciate you trusting us! We stand by our warranty and are happy to help anytime you need us. Keep Groovin'

Classificada 5 em 5 estrelas

Great company, Best Wallets!

Great company, best wallet out there, I've tried numerous wallets from different places, and this is the best! Their rings are great too! The customer service is outstanding and quick responses!

1 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Wow, thanks for the awesome feedback! We're so glad you love our wallets and rings, and it's great to hear our customer service hit the mark. We really appreciate you taking the time to share your experience! Keep Groovin'

Classificada 5 em 5 estrelas

The customer service is excellent

The customer service is excellent, and the lifetime guarantee is incredible. I truly love this brand.

10 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Carollina! We're so glad you love our brand! Thanks for the kind words about our customer service and the Groove Guarantee.
Keep Groovin'

Classificada 4 em 5 estrelas

Great Service

Problem was solved quickly and no issues.

10 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey William! We're so glad to hear you had a great experience with our team. Thanks & Keep Groovin'

Classificada 5 em 5 estrelas

Ive been wearing a Groove Life ring…

Ive been wearing a Groove Life ring sinve 2018 in place of my wedfing ring. I worked construction and had no problem with scratching or damaging ring. Comfortable wearing.

10 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Don! Thanks for the feedback. We build our gear to last, and it's great to know you're comfortable wearing it. Keep Groovin'

Classificada 5 em 5 estrelas

The warranty process is always very…

The warranty process is always very easy. I have been very satisfied with my product and experience for the past three years.

9 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Appreciate that, Jakob. We're glad to hear you're a satisfied customer and that the warranty process is easy. That's what we're all about. Keep Groovin'

Classificada 5 em 5 estrelas

Love them so much !!!

I purchased rings for my husband and i years ago , we wanted something we could wear that wasnt our original wedding bands for vacations and etc ... we have loved our rings !!! If they get torn up from wearing them groovelife always replaces them . My husband is a hard worker and uses his hands every day he has had to have 2 replacements so far over i want to say a 6 year span and groovelife has come through every time . We love them and will continue to purchase from them.

9 de julho de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Bridgett! Thank you so much for your loyalty! We're so glad to know our gear has held up, and that our service has been there for you every time. Keep Groovin'

Classificada 5 em 5 estrelas

A No BS Warranty, that's actually no BS.

When they say No BS warranty, they mean it. From start of claim to finish, I spent no more than 3 minutes. Just have your order number ready, and its as easy as that.

9 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

That's what we love to hear, Jacob! We're so glad you had a great experience with our team. Keep Groovin'

Classificada 5 em 5 estrelas

Rings are so comfortable and safe

Rings are so comfortable and safe, you can’t even tell you’re wearing them. I feel confident my wedding band won’t be the reason I lose a finger and every time one has been damaged the warranty process has been 100% hassle free and fast.

9 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Chris! We love to hear this! We're so glad we've earned your confidence with our products and customer care. Keep Groovin'

Classificada 5 em 5 estrelas

The ring that did it all

Ive had my groove ring for about 3 ish years and through military service, working heavy construction and haveing our first child its stood the test of time....untill today playing with my son my ring finally broke and once I filed my claim within 5 mins they hooked me up with my replacement. Absolutely a customer for life.

9 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Jordan, that's incredible feedback, thank you! It means so much to know our products have stood the test of time and that we were able to take care of you. Keep Groovin'

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Ring was damaged and they warranty process was quick and easy.

9 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey Tim! Thank you! Our team is committed to making sure our warranty process is as quick and easy as possible, and we're so glad we could help. Keep Groovin'

Classificada 5 em 5 estrelas

Life warranty is great every time my…

Life warranty is great every time my ring gets damaged they replace it with no problem

9 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey Shawn! That's what we love to hear! We're so glad we've been able to take care of you, and we truly appreciate your loyalty. Keep Groovin'

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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