Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. Af... Ver mais

Classificada 5 em 5 estrelas

For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de acessórios de moda

Escrito pela empresa

Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

401 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(401)

41 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

BEST customer service around

BEST customer service around! Always happy to help. Great sizing exchange and warranty policy. Customer for life!

24 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

We're thrilled to hear our team is the best around, Korrie. Thanks for being a customer for life! Keep Groovin'

Classificada 5 em 5 estrelas

The best rings you can buy!!!

Groove stands by their word. I literally never take it off. Love how comfortable the rings are. They I put them through the ringer with my job and they never disappoint. Very rugged and long lasting material.

24 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great products and customer service

I ordered a ring and belt a few weeks back. The belt is great and made with high quality material, so is the ring. I was wearing the ring and it slipped off my finger without me noticing and customer service didn’t hesitate to make it right to get me a replacement! Great products and customer service to back them.

24 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love this company groove

I love this company groove. Life makes quality products and their customer service is unmatched. This company is awesome.

24 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey Derek! That's what we love to hear! Thank you so much for the solid feedback about our products and customer service. We're thrilled you feel that way! Keep Groovin'

Classificada 5 em 5 estrelas

These belts are the real deal

The ordering process was super simple and the shipping was lighting fast then when my package arrived it was packed with the utmost care and little things like that I really appreciate…. Recently been hit with some life altering issues and I’ve gone from 300lbs down to 250 in the last three months so I was naturally skeptical about the hype on these belts but the hype and everything associated with Groove was spot on… these belts are super easy to adjust for maximum comfort and I’m so happy because I’ve always had tough times with other belts in the past but not these they feel wonderful once you get them properly adjusted unlike any belts I’ve worn so when new colors or materials come out I’m all in and I’ll be a lifetime supporter of you guys appreciate the hard work and dedication 🫶💯

23 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Thanks for the amazing feedback, Shannon! We're stoked our belt is helping you through your journey. Keep Groovin'!

Classificada 5 em 5 estrelas

Customer service is always great

Customer service is always great. I’m rough on these rings and never have a problem with replacement. They last way longer than other silicone rings I’ve purchased.

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

I have several Groove Life products. Recently, my ring split and cannot be worn. I filed a claim, which was a simple process, and had a resolution within a minute or two. It was very simple. I wish every customer service department was this efficient.

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The best

Great product. True to size. No stretching. Great customer service

23 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Solid review, man! Glad the fit is true to size and the customer service got you squared away. Thanks for the shout-out! Keep Groovin'

Classificada 5 em 5 estrelas

My husband loves the belt!

Ordered a mens stretch nylon belt with magnetic aluminum buckle. My husband loves it. I just need him to declutter all the other belts he won't be wearing anymore. 😆

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service! Their lifetime warranty has helped us out twice since we bought my husband’s original ring- once when it broke and most recently when he lost it wakeboarding. Highly recommend. Great quality, great company.

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy fast warranty process

I originally bought a silicon wedding ring for my husband to wear since, being a welder, he couldn't wear his metal wedding ring. Every time he rips it or loses it, the warranty claim process is so simple and fast!

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love the Zeus rings & Groove Life Warranty

I love the Zeus rings, and have a couple. My first one purchased broke under normal wear conditions, and Groove Life just gave me a code to order another one free of charge. The Warranty program is AMAZING.

23 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

That's awesome, Ed! Glad you're liking the Zeus rings. We're stoked our warranty program got you squared away. Thanks for the solid shout-out! Keep Groovin'

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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