Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. Af... Ver mais

Classificada 5 em 5 estrelas

For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de acessórios de moda

Escrito pela empresa

Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

401 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(401)

41 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Groove Life makes incredible products &…

Groove Life makes incredible products & stands behind their stuff! I have had the best and most easy experience buying & warranting products through them and will continue to support them. Great company!!

23 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

That's what's up, Brandon! Stoked to hear you're having a solid experience buying and warranting the gear. We appreciate the support! Keep Groovin'

Classificada 5 em 5 estrelas

Great product & support after the sale.

I have been wearing Groove Life rings for 5-6 years now. I’ve had one tear, effortless & easy transaction to get a new one. I’ve had one stretch where it would fall off, again easy transaction & no fuss. The recent one shrunk & wouldn’t fit anymore & again, effortless. Their rings really are great & they back them 100%.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing rings and super easy to get a…

Amazing rings and super easy to get a warranty replacement. Customer service is always really easy to work with! This is such a pleasant experience compared to other companies when trying to do warranty claim.

22 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hi Heather! That's great to hear! We're stoked that we make the warranty process easy and that you find our team simple to work with. Thanks for the solid shout-out! Keep Groovin'

Classificada 5 em 5 estrelas

This is one of the easiest claims I…

This is one of the easiest claims I have ever had to make! I simply entered in my information along with a photo and I was immediately granted a credit to use towards a new ring purchase. I will definitely keep purchasing from groovelife!

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Belts, Wallets, and Customer Service

I have ordered a couple of belts, canvas, for my son. He loves them and wears them every day. He thought so much of the belt that he wanted his dad to have one for his birthday. My husband also loves both belts we ordered for him, which were the leather ones. The only downside is that the buckle doesn't fit correctly with his suit, which he only wears for special occasions.

We have now ordered a wallet to replace one purchased at Amazon. We are hopeful that this will be exactly as described.

Customer service is also awesome! The wallet was purchased the week before a sale, and with one email, they adjusted my price to the sale price. We will continue to order from Groove Life.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Warranty Service - On Third Ring Now

I just used the Groove Life Chat to replace a ring that ripped. This was my third ring to be replaced. They are all awesome, but let's be real, they are silicone rings. They are not going to last forever - BUT, Groove Life absolutely takes care of me. This time, Corrine was my agent, and she was awesome.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I never have an issue with my warranty…

I never have an issue with my warranty with these rings. The customer service alone is worth the price

22 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Hey Amanda! That's what we love to hear! We're thrilled that our customer service makes your experience worth the price. Thanks for the shout-out! Keep Groovin'

Classificada 5 em 5 estrelas

I love the vast selection of rings they…

I love the vast selection of rings they offer. You can go from simple and basic to fun and flashy. The rings are very durable and extremely hard to tear, and if you do they warranty it for a new one. Great products and they have great customer service.

21 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

That's awesome, Stephen! Stoked you're digging the huge selection and that the durability holds up for you. Thanks for the solid shout-out for the warranty! Keep Groovin'

Classificada 5 em 5 estrelas

Absolutely top notch customer support

Absolutely top notch customer support. I broke my ring accidentally and they didnt hesitate to replace it. Wow!!!

21 de setembro de 2025
Opinião espontânea
logótipo da Groove Life

Resposta da Groove Life

Thanks for sharing, Cleveland! We're stoked to hear our team got you sorted out right away. Thanks for the solid shout-out! Keep Groovin'

A Experiência Trustpilot

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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