You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais
A empresa respondeu
I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Ver mais
A empresa respondeu
I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. Af... Ver mais
For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Ver mais
A empresa respondeu
Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com
School Street 1220, 37174, Spring Hill, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Groove Life makes incredible products & stands behind their stuff! I have had the best and most easy experience buying & warranting products through them and will continue to support them. Great company!!

Resposta da Groove Life
I have been a customer of theirs for years. They have a awesome warranty on their rings and an excellent customer service
I have been wearing Groove Life rings for 5-6 years now. I’ve had one tear, effortless & easy transaction to get a new one. I’ve had one stretch where it would fall off, again easy transaction & no fuss. The recent one shrunk & wouldn’t fit anymore & again, effortless. Their rings really are great & they back them 100%.
Amazing rings and super easy to get a warranty replacement. Customer service is always really easy to work with! This is such a pleasant experience compared to other companies when trying to do warranty claim.

Resposta da Groove Life
This is one of the easiest claims I have ever had to make! I simply entered in my information along with a photo and I was immediately granted a credit to use towards a new ring purchase. I will definitely keep purchasing from groovelife!
I have ordered a couple of belts, canvas, for my son. He loves them and wears them every day. He thought so much of the belt that he wanted his dad to have one for his birthday. My husband also loves both belts we ordered for him, which were the leather ones. The only downside is that the buckle doesn't fit correctly with his suit, which he only wears for special occasions.
We have now ordered a wallet to replace one purchased at Amazon. We are hopeful that this will be exactly as described.
Customer service is also awesome! The wallet was purchased the week before a sale, and with one email, they adjusted my price to the sale price. We will continue to order from Groove Life.
I just used the Groove Life Chat to replace a ring that ripped. This was my third ring to be replaced. They are all awesome, but let's be real, they are silicone rings. They are not going to last forever - BUT, Groove Life absolutely takes care of me. This time, Corrine was my agent, and she was awesome.
Getting a replacement ring was so easy.
Groove rings are all my husband will wear. My dad as well. Anytime the rings have worn out/broken, they are quick to help replace them. Always amazing customer service.
I thought it would be difficult. It wasn't thank you
I never have an issue with my warranty with these rings. The customer service alone is worth the price

Resposta da Groove Life
Easy warranty claim, only have to pay shipping! Excellent customer service!
Super easy replacement process, will continue to order from Groove!
I love the vast selection of rings they offer. You can go from simple and basic to fun and flashy. The rings are very durable and extremely hard to tear, and if you do they warranty it for a new one. Great products and they have great customer service.

Resposta da Groove Life
Customer service is out of this world amazing!
Absolutely top notch customer support. I broke my ring accidentally and they didnt hesitate to replace it. Wow!!!

Resposta da Groove Life
Ease of submitting a warranty claim... Immediate response...
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