You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Ver mais
A empresa respondeu
I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Ver mais
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I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. Af... Ver mais
For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Ver mais
A empresa respondeu
Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com
School Street 1220, 37174, Spring Hill, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was helped right away and the warranty team got everything situated within 5 mins.
Amazing quality and great warranty process! Also great customer service!
Excellent customer service and the product is fantastic.
Customer service is so easy and the warranty is no joke. Love everything they make and will always be a customer
Excellent customer service and truly a lifetime warranty.
Simple easy chat session and I received a coupon code to replace my ring, minus the shipping.
I will be a customer for life.
I have bought 3 rings and two belts over the last couple years. Great products.
Lost my ring
Filed a claim online and they took care of it immediately
Great company with an excellent warranty
Second ring I have had to replace. The warranty process is phenomenal
Have had these rings for years. If it breaks or comes off while water skiing, the warranty process is quick and I can get a replacement for just the cost of shipping.
This was actually pretty helpful I didn’t need to over explain myself, most respond were answered with perfection
I was able to quickly file the claim and get the appropriate coupon to cover the cost of replacement. Definitely way better than having to send emails and wait for replies!!
Wonderful customer service and extremely fast response times
Misplaced my rings for a time and when I found them they longer fit. (Like they had shrunk). I reached out for tips and they provided a coupon for me to be able to replace my ring! Thank you Groove Life!
Received the Groove Stealth Wallet as a gift and I couldn’t be happier. The wallet is sturdy and set up for the “Find My” feature was seamless. The quality put into the product is evident. Overall, it’s a really nice wallet and makes an awesome gift!
Groove always has the best customer service! Fast and friendly! We have ordered the last 3 rings from groove and they last a while before having to get another one!
I love Groove life. Exceptional customer service and so happy they have the lifetime warranty! Their rings are great quality!
I don’t like chat bots but the one Gl uses is pretty good. I didn’t know it’s a bot until it told me.
Groove has been consistent with their customer service and product quality, very happy to be a long time customer.
I have had two different rings and the third one is on his way. The first one is was my wedding ring, it started to tear so goovelife replaced it under warranty.
But the new ring was a Zeus ring. Better for what I do. I work with sharp metal and heavy wood a lot. They are now replacing that Zeus ring after 5 years. It was there one day and gone the next. All under warranty. Groovelife.com has superior products and a superior warranty over any company I’ve ever used.
Warranty process on split ring was quick and fast. I own multiple belts and rings they make the best stuff
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