Group Line Opiniões 

588
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing customer service from Arin today. I thought my ticket change was going to be a challenge but he sorted it all out for me no problem at all. Very much appreciated 👏 Thank you

A empresa respondeu

Classificada 5 em 5 estrelas

As a school party, we regularly visit London and we always see The Lion King. This year we fancied a change. We knew it was busy, but Ross Finbow at Group Line was heaven-sent. He listened, supported... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Theresa Baker is always helpful and this time recommended stage seats to see Arcadia. As she had been herself, it was really good to get her opinion on those seats. The whole of my group thoroughly en... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Worked with Ross to book in a large group attending a show and might I say, the service was absolutely amazing! Ross was so easy to work with, answered all of the questions I had very promptly and mad... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. também em
  3. Produção de teatro

Escrito pela empresa

Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

588 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(588)

165 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Service for Theatre Theatre Trips

I use Groupline Booking regularly to organise theatre trips, and the service is always excellent. The booking process is straightforward and efficient.

A special mention to Ross, our sales account handler, who is incredibly helpful, courteous, and always goes above and beyond to make sure everything runs smoothly. His outstanding customer service makes organising school trips stress-free.

I would highly recommend Groupline Booking to any school arranging theatre visits.

18 de maio de 2026
Opinião espontânea
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Resposta da Group Line

Thank you so much for this brilliant review and for your continued loyalty to Groupline Booking! It's fantastic to hear that you consistently find the booking process straightforward and efficient, that's exactly what we strive for. A huge thank you for the special mention for Ross too; we couldn't agree more that he is a real asset to our team and we're delighted he makes organising your school theatre trips such a stress-free experience.

Classificada 5 em 5 estrelas

Amazing experience with Samantha from…

Amazing experience with Samantha from group Lines, who was very clear with her instructions on where to collect tickets. As well as regular communication about the event. Thanks!

14 de maio de 2026
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Resposta da Group Line

Thank you so much for this lovely review! We're thrilled to hear you had an amazing experience with us. It's great to know that Samantha's clear communication and regular updates made everything so straightforward on the day.

Classificada 5 em 5 estrelas

Courteous and very helpful service from…

Courteous and very helpful service from Arin in navigating booking and payment for tickets Paddington 2 at Savoy theatre, 20 February 2027, including access member and essential companion allowances. Much appreciated.

28 de abril de 2026
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Resposta da Group Line

Thank you so much for taking the time to leave us this wonderful review! We're really pleased to hear that Arin was able to help navigate the booking and payment process for Paddington at the Savoy Theatre so smoothly, including your access member and essential companion allowances. We know how important it is to get those details right, and it's great to know Arin delivered that for you.

Classificada 5 em 5 estrelas

Excellent service and friendly staff

Helpful friendly staff who responded quickly to my enquiries. Made group booking and payments a quick and simple process. Couldn’t ask for more.

6 de maio de 2026
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Resposta da Group Line

Thank you for leaving a lovely 5 star review

Classificada 5 em 5 estrelas

Ross was brilliant

Ross was brilliant, so helpful, quick replies and was not phased when I kept changing numbers. Thank you for your help Ross.

30 de abril de 2026
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Resposta da Group Line

Thank you for the lovely review.

Classificada 5 em 5 estrelas

Excellent service from Neil and Ross

Excellent service from Neil and Ross. The booking was made with utmost ease, Ross reserved the tickets while I spoke to my daughters to confirm. I phoned a few times and the call was picked up within a few rings each time - amazing. Thank you for the stress free experience - very rare these days.

24 de abril de 2026
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Resposta da Group Line

Thank you for the great review on Neil and Ross.

Classificada 5 em 5 estrelas

Great deals with excellent service

I use Group Line a couple times a year to organise a social/cultural event for my sports club. I've always had a good experience with friendly professional staff who are happy to be flexible and helpful if you need to make changes. This most recent time Neil was kind enough to find two additional tickets very near our original block. I highly recommend Group Line.

28 de abril de 2026
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Resposta da Group Line

Thank you for being with us for so many years, we truly appreciate your continued trust and look forward to working together for many more to come.

Classificada 5 em 5 estrelas

Big thanks

An amazing team at Groupline especially Sam and Neil Incredibly fast and efficient service! I needed to secure tickets at short notice for a sold-out performance, and they handled it with speed and kindness. Everything went smoothly from the initial inquiry to receiving the tickets. Highly recommended!"

17 de abril de 2026
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Resposta da Group Line

We’re grateful for your kind words.

Classificada 5 em 5 estrelas

Group booking for The Lion King

Recently made a large group booking (60+ people) for The Lion King later this year. A huge thank you to Neil for making the whole booking process smooth and for being very helpful and responsive throughout. This really made organising a large group much easier!

17 de abril de 2026
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Resposta da Group Line

Thanks for the amazing review! It means a lot to us and Neil.

Classificada 5 em 5 estrelas

Great service and great prices

I run a busy West End theatre visit group for older people. Group line and especially their agent Theresa Baker have arranged great seats, at great prices for us each month. We are listened to, given advice and the service is brilliant.
If you want great service and great prices use Group Line.

6 de fevereiro de 2026
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Resposta da Group Line

Thanks for the 5 stars on Theresa and Group Line

Classificada 5 em 5 estrelas

Excellent communication during the…

Excellent communication during the purchase process. Saves so much time and work if you're dealing with multiple venues.

1 de abril de 2026
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Resposta da Group Line

Thank you for leaving us a 5 star review

Classificada 5 em 5 estrelas

I’ve used Group Line several times to…

I’ve used Group Line several times to book group tickets for different performances, and it has always been a brilliant experience. My contact person, Samantha, is always quick to respond and incredibly helpful - she even accommodated additional tickets after the reservation had already been confirmed.

I’m always very happy with the service and would highly recommend them.

9 de abril de 2026
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Resposta da Group Line

We’re thrilled you had a great experience, thank you for the 5 stars and for supporting us!

Classificada 5 em 5 estrelas

A difficult situation made easy

A difficult situation made easy. Arin was a great help making it all come together for a group of 14 people

2 de abril de 2026
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Resposta da Group Line

Thank you for the 5 star review

Classificada 5 em 5 estrelas

Always use Group Line

Always use Group Line, if I can. Allen Elliott is excellent; knows his customers and has the patience of a saint! Always recommend him!

7 de abril de 2026
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Resposta da Group Line

Thank you so much for your 5-star review on Group Line and Allen, we really appreciate your support!

Classificada 5 em 5 estrelas

I have dealt with Allen Elliot for 10…

I have dealt with Allen Elliot for 10 years now and he is always helpful and reliable. He lets me know about new shows and also makes sure everything runs smoothly. He ensures I get the best seats and always reminds me when payments are due. Nothing is too much for him. All of the team are amazing and when Allen isn't around I always have incredible service from whoever is allocated to me.

3 de abril de 2026
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Resposta da Group Line

Thank you for leaving this wonderful review on the fabulous Allen!

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