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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Got this for my bday from a friend. Can't use it because its too heavy, my hair is to thin and it gave me instant headache because the clips sit right above my ears and the weight is to much. Hair a... Ver mais

Classificada 5 em 5 estrelas

Great customer service and fast delivery! They were quick to colour match my halo extensions and got it spot on! I had to change my order having ordered the wrong version of ash blonde and they rectif... Ver mais

Classificada 5 em 5 estrelas

I recently ordered a 24” inch ponytail in shade Hawaii Blonde. There is a free colour matching service available if you are unsure on your perfect match. Deliver was super fast and I loved the asth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Halo Hair extensions are the best quality hair! Speedy delivery 24 hr tracked and beautiful perfect packaging! I wear their #613 light blonde hair halo extensions on photoshoots, for TV interviews... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de extensões para cabelo
  2. Loja de produtos para cabelo
  3. Loja de perucas

Escrito pela empresa

Halo Hair Extensions is a leading UK retailer and wholesaler of 100% Indian Human Remy Hair Extensions. The revolutionary 'Halo' hair extension piece in varied lengths and thickness so there is Halo that is suitable for everyone. These are: The Halo, Deluxe Halo & Premium Halo All Halos come with a 'lifetime guarantee' on the wire, elastic and stitching too! We hold the largest stock of shades in the hair extension market with over 50 shades to choose from. Throughout our hair extension range we offer 100% Human Remy Hair - meaning that every single hair strand is cuticle correct providing a smooth soft finish that does not tangle or knot. FREE DELIVERY with Buy Now Pay Later options. We offer other various hair extension methods including: Clip Ins, Tapes, Wefts, Ponytails, Plaits, Nail Tips, Stick Tips, Micro Loops, Nano Rings and Head Bands. We also have an Online Colour Matching Service - simply get in touch via email or social media for one of our customer advisors to help advise you on the best shade for you. UK SHIPPING ONLY www.halohairextensions.com Follow us @halohairextensions *Please Note: some of these reviews are about other companies that are trading using our trademark "Halo"


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

284 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Colours are not the same !

Not worth the money. Bought from them as they were cheaper then Luxy hair.. cheaper for a reason! Colour was dark ash blonde.. it’s ginger. I took a picture in different lights and in the natural light it is shining with orange strands. I honestly thought I’d ordered wrong or they had sent the wrong one out. My hair compared to the photo online is the same colour. It’s what I get , dark ash blonde . But unfortunately this is a strawberry blonde and that’s being polite.

Hair feels nice and soft. Natural feel to it but my goodness the colours are way off !

Edit to add from reply from the company

Why would I contact you about the colours ? There was nothing else Ont he website that was close to my hair colour apart from this one . And it was completely different to what a dark ash blonde should be ! I returned and got my money back as I didn’t use it. No need for me to contact you directly about it, just making others aware that the colours on the website are not true in real life 👍🏻

21 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Afternoon Hollie,
So sorry to hear you are disappointed with the colours of our hair. Unfortunately you have not contacted us directly so we could discuss your issue before leaving this review.

Kind Regards,
Halo Hair Extensions

Classificada 1 em 5 estrelas

Terrible customer service…

This company has the most terrible customer service. I ordered the halo extensions from my salon and loved it. I tried to find the products (shampoo, conditiner, etc) that’s recommended by this company to use on their extensions. I called salon after salon and no one sold their products. I called the corporate office and literally begged them to sell me their shampoo and conditioner and they flat out refused and said only salons can purchase their products. It shouldn’t be this difficult to buy shampoo. Just sell your damn serums and shampoos to customers; it’s not like I am asking you to sell me your kidneys.

16 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Afternoon Palak,

Can you please email us with your order ID number in relation to your orders? We have tried to search your name but nothing is coming up. We would love to help to resolve your issue and we await your email.

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

Nano tip hair

I had a awful experience with another company but found these guys and honestly cannot recommend them highly enough the hair is brilliant and the customer service is above expectation they really are great Rachel was amazing and got back to my email within the hour !!

27 de janeiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Afternoon Sam,

Thank you so much for your excellent review. We will pass on your feedback to Rachel directly, we are very happy to hear we exceeded in our customer service.

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

I recieved my hair extensions colour…

I recieved my hair extensions colour 613 and they were beautiful they were thick and arrived really quickly

11 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Afternoon Kaz, Thank you so much for your excellent 5 star review. So happy to hear you are impressed with your hair extensions! We would love to see photos! :)

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

Absolutely obsessed!!

Absolutely obsessed!!! My new favourite hair extensions, top quality!

11 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for your 5 star review!! Amazing!! Very happy to hear you are obsessed with our brand!

Kind Regards,

The Halo Team

Classificada 1 em 5 estrelas

The blonde Weft is honestly the worst…

The blonde Weft is honestly the worst quality I have ever seen. When it arrives it looks great, but after 1 wash it mats and sheds huge amounts of hair. I have almost got dreadlocks in my extensions despite using professional, sulphate free shampoos & conditioners. These literally shouldn’t be being sold because the quality is dreadful and really damaging for your natural hair. The member of staff who helped me was amazing & did offer me a refund, but I really would advise against buying these until they manage to sort out the quality of the blondes.

11 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for your feedback H even though it is disappointing to hear, all of our hair is 100% human hair so it is still very surprising to read this. Out of the whole experience we are relieved to hear that our customer service team did try to hep in any way they could.
We deeply are saddened by hearing about your whole experience.

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

I love halo extensions

I love halo extensions! Such amazing quality hair! Delivery was so quick, will deffo be purchasing again!

10 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you so much for your excellent review Skye. So pleased to hear you love the quality of hair and impressed with the delivery time frame! Look forward to your next order :)

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

Beautiful!

These hair extensions are amazing! I have tried lots of brands of hair extensions and they don’t come close to Halo Hair! They arrived packaged up beautifully and the quality lasts so long! I’ve used my extensions a fair few times and the quality is the same as when they arrived ❤️

9 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for this excellent 5-star review, Ellie! We are so happy to hear that you are so impressed with our brand so far! Thank you for your feedback in regards to our gift wrapping and quality of hair you have received.
Best Regards from the Halo team X

Classificada 5 em 5 estrelas

I cannot express how AMAZING halo hair…

I cannot express how AMAZING halo hair extensions are! I’ve had really poor experiences with OTHER brands in the past so I’m always nervous with purchasing extensions online. However hall hair is salon quality! I am so so happy with my order, perfect colour patch! Really fast delivery. Super comfortable to wear and easy to put in

9 de fevereiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for this amazing 5-star review, Paige! We are so pleased to hear that you are so impressed with our brand in regards to the perfect colour matching, fast delivery and comfort of our extensions.
Kind Regards,
The Halo Team X

Classificada 5 em 5 estrelas

Excellent - My Perfect Wedding Hair

The team on Instagram matched my hair up perfectly via photos, and I was over the moon with the overall service. Delivery was quick, the packaging was modern and most importantly the hair was so lovely, it was actually perfect on my wedding day. Would highly recommend Halo Hair Extensions!

31 de dezembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for this lovely 5-star review Louise! We are so thrilled to hear that you are so impressed with your overall experience and you would highly recommend us! It is great to hear that our extensions finished off your wedding day bridal look.
Kind Regards,
The Halo Team X

Classificada 5 em 5 estrelas

Great quality!

Have received Halo Hair before and have not been disappointed. Such good quality hair at a great price! would definitely recommend

9 de janeiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for your excellent review!! We are so thrilled you have been impressed with your purchase from us!

Kind Regards,

The Halo Team

Classificada 2 em 5 estrelas

I have been ordering this hair for over…

I have been ordering this hair for over 5 years and it has always been top quality. My last order came, the hair was thinner and the quality is not as good. It matts very easily I will be ordering from a different company in the future.

24 de janeiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Chelsea,

I'm sorry to hear that you haven't been impressed by your most recent order. Can you email us at info@halohairextensions.com so we can take a look at your previous orders and compare the extensions.

Thank you

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

Lynette and grace are brilliant…

Lynette and grace are brilliant hairdressers always keep me right on my colour choices and love them doing my hair

23 de janeiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for this review :) :) :)

Classificada 3 em 5 estrelas

Jeg bestilte i mandags og jeg har…

Jeg bestilte i mandags og jeg har stadig ikke modtaget en mail om at den hverken er pakket eller blevet sendt, og jeg har sendt jer 2 mails men jeg har intet svar fået tilbage

18 de janeiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for your review. Based on your name we have not received an order or any emails. Please can you email us at info@halohairextensions.com with your order number and what you ordered & a member of our team will happily assist you further. Are you sure you placed an order with us through : www.halohairextensions.com as no orders or details are on our system?

Kind Regards,

The Halo Team

Classificada 2 em 5 estrelas

I have still not received my order its…

I have still not received my order its been 9 days now. What is taking so Long? My order nr is #1210

1 de janeiro de 2023
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for your review, we have received your email and as we have stated in the email, it doesn't look like you have ordered from our brand. This is not an order number we would use and your name/email is not on our system.

Regards,

The Halo Team

Classificada 2 em 5 estrelas

Just ok

Good customer service and fast delivery but ordered utips & have only had them in a week and already they are very fine and constantly sticks together which makes it look even more fine.

17 de dezembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Morning Nicole, Thank you for your review. We are disheartened to hear about the current state of the hair you have ordered. As our Nail Tips/U-Tips are single drawn hair they are finer than Double Drawn hair so give a more natural finish.

Regards,

The Halo Team

Classificada 1 em 5 estrelas

I have been wearing Halo for the last…

I have been wearing Halo for the last few years. I wear mine daily so I buy 1 or 2 a year. My last purchase has been a nightmare. The hair is constantly matting and is horribly uncomfortable. This is definitely NOT the same quality as my other pieces! My sytist has made several attempts to reach customer service and nobody has returned her messages. I am so frustrated and after this experience would not recommend this product.

20 de dezembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Morning Jennie,

Thank you for your review. I'm sorry to hear you are disappointed with your purchase. We have searched our emails and admin to find your name but it hasn't brought anything up. If you can contact us directly with your order details to the email address on our website we would be more than happy to try and help resolve your issue.

Classificada 5 em 5 estrelas

Amazing hair !!

I've ordered hair extensions a few times from halo and can safely say I won't order from anywhere else now , the hair is so thick from top to bottom , it lasts long, doesn't dry out if looked after properly, fantastic price for luxury hair they are so helpful also , as someone who's wore hair extensions for over 10 years I highly recommend halo xxx

18 de dezembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you for your 5 star excellent reply & your custom. It is very much appreciated.

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

So easy to use & no damage to hair

Colour matches perfectly… had the The Halo Ombre #OM48 before and loved it but fancied a slight change so got the Premium Halo Mixed #4/8 this time for a more subtle look ❤️

31 de agosto de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

HI Amanda,

Thank you very much for taking the time to write this 5 star excellent review. We are so pleased to hear the colour match was on point.

Kind Regards,

The Halo Team

Classificada 1 em 5 estrelas

I re entry purchased the hair…

I re entry purchased the hair extensions and they still have t turned uo at my house yet

5 de dezembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Jade,

Can you please email us directly in order to resolve your delivery issue.
We have searched our data base for your name but nothing is showing up.

Regards,

The Halo Team

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