Harfington Opiniões 

Haben ein Ersatzteil bestellt, im Nachhinein brauchten wir das Teil nicht mehr ,hatten es aus Vorsorglich bestellt. Der Kundenservice ist sehr freundlich und gut, bekommen einen Nachlass auf die Rechnung, damit sind wir uns einig, das Ersatzteil brauchen wir nicht zurückschicken.

Ordered the wrong fixture and after 4 emails a total refund was granted. Would use them afmgain

I was very pleased with their quick turnaround for when I accidentally ordered the wrong item. They immediately refunded me the very next day. Very cooperative and I would recommend this company to anyone.

Failed to deliver order, supposedly an incorrect address. Only Harfington has had this problem in my eight years at this address. Customer service would not take responsibility.

Had no idea what the part I needed was. I sent them a picture and they matched it up perfectly. Can't ask for better than that. Will use them again the next time I'm in need.
Thank you
Bill
Mississippi USA

The contact took a bit long, but the problem was resolved pretty good. And thank you for your services.

I ordered a small coupling
I was surprised by the quality communication with the seller and how quickly it arrived from China to USA
Very good company
Highly recommend
And I do t recommend manu

I had a made a mistake with my order, and the company came up with a satisfactory compromise, which was satisfactory to both of us. The company also responded quickly to my email and told me to watch out for the notification I would see for reimbursement.
Very efficient and professional.

It's been 2 weeks since I ordered a set of clevis pins and paid for UPS Express 2-7 day shipping.

So far, all I have is a tracking number with a status saying the label was created but the package hasn't been shipped.

I got an automated email that the company was on holiday for a week, but that holiday was a full week after ordering.

I don't understand how it's acceptable to offer expensive express shipping and then take so long to ship the item.

Searching the web and trying to find just the correct size of spacer that I needed was overwhelming but this particular site had every increment in every size. Excellent communication when I received my spacers they fit perfectly. I’m glad that they have such a service for people that need strange and unique sized pieces.

I have yet to receive my purchase, it's been over three weeks now.

Their website is very easy to navigate, and placing the order and pay is just as easy. Tracking and delivery were seamless and very quick.
Unfortunately I had an issue on delivery and had to reach out to the customer service team. Betty responded promptly and resolved my issue without any hassles at all. I have no hesitation giving a 5 star review.

I placed my order on 16 September. It reached my local depot on 28 September, and the next day the courier (iMile) marked the delivery as failed at 9:45 pm because there was "no safe place to drop off". The package is tiny and would fit in a letterbox.

It has since been rescheduled twice and is now due on 5 October, 19 days after I ordered.

I asked iMile through their chat whether I could pick the parcel up from the depot myself. They said they would get back to me and never did. Their phone line was no help either.

I also tried to get help from Harfington by phone and by chat and got no response from either.

Harfington's choice of courier is poor, and when it goes wrong they don't communicate. If you need anything in a hurry, try someone else.

I'd like Harfington to contact me, confirm the parcel will be delivered on 5 October, and resend or refund the order if it isn't. I'll update this review if that happens.

Made a wrong order and costumer support was very good and issued a full refund. Awesome costumer support

Trustworthy and stand behind their products

Made my order website said was in stock. Delivery date set for 2 weeks later that date came and went product not at my doorstep. Got on to look at the status of my order and it was listed as unfulfilled. Contacted the company and they told me that it was out of stock. It would not be back for 9 to 12 days. And until I pushed back the reply I got was essentially a just deal with it . So not only was the order not fulfilled but I had to reach out to find out its delay. From the time of ordering the product to actually getting it was over a month.
As for the product itself, complete junk does not work as advertised. Would not order from company again. One star was too generous if I was being honest.

The products I bought were spot on for my project. Delivered in timely fashion. Will be using again and again. Thank you for a fantastic service.

Great customer service, product was as advertised quick delivery.

Ordered 2 adapters of the same diameter. Unfortunately on of them was smaller than the ordered seize.
I got a full refund after contacting them.
Mistakes happen.
But it’s how they deal with it that makes me rate them a 5 stars. Thank you