Needed hard to find stainless steel hardware components that could not be found in US hardware stores and not even on Amazon. This online store delivered. Very professional website, delivery is slower... Ver mais
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Leia as opiniões dos outros
Fantastic customer service. I received from Betty at Harrington, prompt, fair and very helpful. I'm a genuine UK customer and had issues with in incorrect order, created by me not Harrington. Their re... Ver mais
Die 4 gelieferten Gewindebohrer M1,0 sind von sehr schlechter Qualität. Damit kann man kein gutes Gewinde schneiden. Ich verstehe nicht, wie Harfington so etwas liefern kann! Die Bestellung war weggew... Ver mais
A empresa respondeu
Ich habe zwei Befestigungsschienen für die Stoßstange meines Autos bestellt. Leider haben sie nicht gepasst. Der Shop hat mir daraufhin den vollen Kaufpreis erstattet, ohne dass ich die Ware zurückse... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Informações de contacto
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Made my order website said was in…
Made my order website said was in stock. Delivery date set for 2 weeks later that date came and went product not at my doorstep. Got on to look at the status of my order and it was listed as unfulfilled. Contacted the company and they told me that it was out of stock. It would not be back for 9 to 12 days. And until I pushed back the reply I got was essentially a just deal with it . So not only was the order not fulfilled but I had to reach out to find out its delay. From the time of ordering the product to actually getting it was over a month.
As for the product itself, complete junk does not work as advertised. Would not order from company again. One star was too generous if I was being honest.

Resposta da Harfington
The products I bought were spot on for…
The products I bought were spot on for my project. Delivered in timely fashion. Will be using again and again. Thank you for a fantastic service.

Resposta da Harfington
Great customer service
Great customer service, product was as advertised quick delivery.

Resposta da Harfington
Good client service
Ordered 2 adapters of the same diameter. Unfortunately on of them was smaller than the ordered seize.
I got a full refund after contacting them.
Mistakes happen.
But it’s how they deal with it that makes me rate them a 5 stars. Thank you

Resposta da Harfington
Easy communication and effective…
Easy communication and effective delivery

Resposta da Harfington
My experience with this company was…
My experience with this company was great at resolving my issues. Great customer service from Ivy! Thank you!

Resposta da Harfington
No phone number for resolving issues
No phone number for resolving issues. I tried to change my order before it shipped thru emails but they shipped it anyway.
They need better customer support

Resposta da Harfington
Got a product bought with them by…
Got a product bought with them by mistake. So I reached them out for a refund and they said the seller for this product wouldn't offer refund possibility but they would be compensating me back with a particial refund of 30%. I didn't accept that. I couldn't. This is about building - or not building in this particular case - relationships.

Resposta da Harfington
Appréciations et professionnalisme
J ai reçu une pièce pour mon VTT et la pièce était endommagé ils ont pris en charge un remboursement de ma pièce en seulement deux jours vraiment un compagnie a cœur pour leurs clients. 👍🏽

Resposta da Harfington
Excellent communication and customer…
Excellent communication and customer service. I would definitely buy from them again.

Resposta da Harfington
No goods .....no communications......no…
No goods .....no communications......no delivery.
It's been 5 working days....
In the interim, I have been informed that no stock and delivery delayed. I have cancelled the order and waiting for a refund.
However, this has incurred delays in the project. The supplier should make it clear that stocks are held locally.

Resposta da Harfington
My product that arrived had some…
My product that arrived had some issues, I notified Harfington right away and they resolved the issue immediately! They stand behind what they sell and I'm grateful. I would recommend them without hesitation.

Resposta da Harfington
Large selection & Great Service
Harfington had a large selection from which to choose, and I ordered a few different varieties of size, hoping that one of them would work. When they did not, Harfington Customer Service responded very promptly and worked through the process with me on the back end

Resposta da Harfington
Very nice support team
Very nice support team. Offered to help me figure out how to handle an order issue and were helpful with the refund process.

Resposta da Harfington
I had a real dilemma
I had a real dilemma. My '09 Subaru Legacy the entire dashboard was sticky and gooey and I could not for the life of me figure out what the problem was. Here, after I checked with AI, that year of Subaru was notorious for the dash MELTING!! So AI offered the solution of putting a cover over it and advised me to use Harfington. I couldn't be happier. It covered the awful black goo and it looks and feels so much better. Customer service was great and the package came in a timely manner. THANK YOU!

Resposta da Harfington
Scammers
Bwhahaha so many other people on here recieving the wrong orders, or in my case not getting them at all. Don't waste you time or money on these scammers. IF and that's a huge IF they decide to send a random item to you, don't expect it to arrive on time, undamged or what was ordered. Totally unprofessional, partially illegal and useless in anyway that counts.

Resposta da Harfington
I am giving HARFINGTON 5 stars
I am giving HARFINGTON 5 stars. Unfortunately I ordered the incorrect size on an item. My interaction with customer service went quite well and my order was quickly refunded.

Resposta da Harfington
Purchased lugnuts for my 2015 ls460l
Purchased lugnuts for my 2015 ls460l, unfortunately the product did not fit my car. They were easy to communicate with and refunded me in full for the error. Would purchase from them again despite the issue.

Resposta da Harfington
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