Needed hard to find stainless steel hardware components that could not be found in US hardware stores and not even on Amazon. This online store delivered. Very professional website, delivery is slower... Ver mais
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Leia as opiniões dos outros
Fantastic customer service. I received from Betty at Harrington, prompt, fair and very helpful. I'm a genuine UK customer and had issues with in incorrect order, created by me not Harrington. Their re... Ver mais
Die 4 gelieferten Gewindebohrer M1,0 sind von sehr schlechter Qualität. Damit kann man kein gutes Gewinde schneiden. Ich verstehe nicht, wie Harfington so etwas liefern kann! Die Bestellung war weggew... Ver mais
A empresa respondeu
Ich habe zwei Befestigungsschienen für die Stoßstange meines Autos bestellt. Leider haben sie nicht gepasst. Der Shop hat mir daraufhin den vollen Kaufpreis erstattet, ohne dass ich die Ware zurückse... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Informações de contacto
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had issue with product being wrong…
I had issue with product being wrong size Harfington investigated and responded with a full refund Great Company
George S.

Resposta da Harfington
The site was very easy for me to…
The site was very easy for me to navigate, which was a huge plus because I can get loss so easy.
Every thing I ordered showed up and was wrapped like they expected it to be handled badly so arrived in great shape.
They said I left a 1 star review but can't find it and won't leave a review if I'm dissatisfied.
Dale

Resposta da Harfington
Resolved without request
Wanted to cancel an order due to size error. Too late - shipped already due to rapid processing. Then requested a return for refund prior to receiving item. Refund issued with no return. Completely resolved.
Thank you

Resposta da Harfington
Satisfied customer
I had an issue with an order. I wrote to this company about my concerns, which were legitimate. They responded very quickly and to my complete satisfaction. I admire that and will certainly do business with them in the future.

Resposta da Harfington
I had a hard time finding the part that…
I had a hard time finding the part that I needed. You provided the exact part that I couldn’t get from Amazon, Ace Hardware or Home Depot. Thank you.

Resposta da Harfington
There was an actual person to…
There was an actual person to understand and take care of my request. Great customer service.

Resposta da Harfington
Don't trust this business
A week after my package was supposed to arrive they sent me a partial refund with no explanation. Now up against a deadline without the product I need.

Resposta da Harfington
Great Service
Thank you for your prompt response and sorting things out after an item I ordered was not suitable for my use.
Special thanks to Ivy at Customer Service who was brilliant.
Thank you again
Gordon

Resposta da Harfington
I ordered some SS M6 button head screws…
I ordered some SS M6 button head screws for a project that requred 12 NM of torque per specs. I couldn't torque any of them down, the allen head stripped out within about 8 NM. Typical Chinese garbage.

Resposta da Harfington
Ordered the product but it was a little late
Ordered the product but it was a little delayed so I purchased elsewhere. I had tried to stop the order but it was already in process. Contacted the company and explained the situation and they issued a refund. Great customer service

Resposta da Harfington
Exactly as ordered
Exactly as ordered, replied to any questions very quickly

Resposta da Harfington
Good Customer Service
The plastic screws in the clips I got didn’t work properly, but the customer service person was courteous and I received a full refund, so I’m content with the result

Resposta da Harfington
Great product and customer service
The product is clearly described, and the order was promptly shipped out. The customer service representative (Betty) was very understanding and addressed my request in a timely and professional manner.

Resposta da Harfington
Exceptionally great service in…
Exceptionally great service in resolving an incorrect order.Betty could not have been more diligent in the follow up of customer service and satisfaction.
Would order more products from this reputable company.Cheers Otto

Resposta da Harfington
Customer service seems good
Product was delivered to the wrong place. They gave me a refund. The other stuff I ordered was exactly what I needed. Hard to find anywhere else. Arrived when they said it would.

Resposta da Harfington
responce to return item
Unfortunately the item I ordered dimensions were not compatible with my requirements, after contacting Harfington with pictures they refunded my purchase price with no questions or returns.

Resposta da Harfington
Ordered shade 12 welding glass,3 pack
Ordered shade 12 welding glass,3 pack, excellent quality, carefully packed, very pleased with the purchase.

Resposta da Harfington
I wish every company did business like…
I wish every company did business like Harfington especially when it comes to having to return items. They treated me like a real person and how they would like to be treated. It was very easy! They definitely "go the extra mile" and "go above and beyond" when it comes to making the Return experience the absolute best for the customer. They will NOT disappoint! YES!

Resposta da Harfington
I will give 5 stars because they solved…
I will give 5 stars because they solved the issue immediately.
I ordered a product and it arrived damaged. I sent an email with pictures, and they replied right away with another tracking number. The replacement arrived intact. I will definitely buy from them again... things can happen, and they resolved it.

Resposta da Harfington
The product quality is great
The product quality is great. There was a minor issue with the description of part of my order which they resolved quickly and well.

Resposta da Harfington
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