Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Ver mais
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Leia as opiniões dos outros
Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Ver mais
I was leaving for Japan at 9.30am and during the night (3am) I realised I was having a reaction to mosquito bites. The GP was able to diagnose & prescribe antibiotics which I collected from Heathro... Ver mais
From the initial call to the consultation the service and support cannot be faulted. I have used this service for prescriptions when you cannot get a doctors appointment for weeks and also for a fit... Ver mais
Informações sobre a empresa
Escrito pela empresa
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Informações de contacto
W1H 6DU, London, Reino Unido
- info@healthhero.com
- healthhero.com
4,8
Excelente
975 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was really good to have a video call…
Was really good to have a video call from a Dr within a few hours of booking appt online. Dr gave lots of useful advice. I would highly recommend SimplyHeath
2 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Mick. We are pleased you were able to access a video consultation quickly and that the doctor provided helpful advice. We appreciate your recommendation.
was reassuring to have somebody on the…
was reassuring to have somebody on the other end of the phone that cared you were feeling so unwell. put me at ease and helped when my doctors felt i wasn't important enough to get an appointment and refered me to a chemist. getting a phone appointment was so much quicker than i thought it would be
2 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Tracy. We are glad to hear you felt supported and reassured during your call and that you were able to access help quickly when you needed it. Your feedback means a great deal.
Dr glass was amazing
Dr glass was amazing. She listened to my issue and is the nicest doctor ive ever spoke to. Shes in the job because she cares. Excellent service.
2 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for your feedback. We are delighted to hear Dr Glass provided such caring and attentive support. It is great to know you had such a positive experience.
Amazing service
Amazing service. Would recommend to anyone who needs a good medical service.
5 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for your review. We are pleased you found the service amazing and we appreciate your recommendation.
Beneden offer a fantastic and very cost…
Beneden offer a fantastic and very cost effective service, either for an on-line GP appointment or for a more detailed consultation with a sector specialist, I have used both services and they are both excellent, I can't recommend them more highly.
27 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Colin. We are delighted to hear you have had such positive experiences with both GP and specialist services. We truly appreciate your recommendation.
Efficient for what I needed
Efficient for what I needed. I had a minor issue.
1 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Andrew. We are pleased the service was efficient and met your needs.
Resposta da HealthHero
Thank you for your feedback. We are glad to hear the doctor was friendly and took time to listen to you.
Great service
I found the service very efficient I had a few queries and the doctor took his time answering them. I didn't feel rushed.
Great to get good advice and I would definitely recommend Beneden Health
3 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Dawn. We are pleased you found the service efficient and that the doctor took time to answer your questions without making you feel rushed. We appreciate your recommendation.
Benenden Health
Very easy booking appointments via the app, was called on time, felt listened to, and now rush.
We highly recommend, and have recommended already
30 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, James. We are delighted to hear the app made booking easy and that your call was on time. It is great to know you felt listened to and supported. We truly appreciate your recommendation.
It was an easy app to use to book doctor appointment
Excellent service
31 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Mila. We are pleased you found the app easy to use and the service excellent.
Resposta da HealthHero
Thank you, Bhanu. We are pleased you found the service convenient and that same day availability has been helpful for you.
Used this service twice now - outstanding
Have used this service twice now. Both times received an appointment with a GP online within 2 hours. Both times the Clinician very quickly assessed my symptons and treated each one individually. I had a chest infection, laryngitis and bronchitis. I was prescribed meds for all three quickly and given time to ask any questions I had. If I had gone to my GP surgery I would have had to fight for an appointment, probably not get one for sometime and travel there and then be treated with one medication for the virus and infections and bacteria in one which would have meant going back in a week as not everything would have cleared. Very impressed and highly recommended.
7 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Dixie. We are delighted to hear you have had such positive experiences using the service and that you were able to access appointments quickly. It is great to know the clinicians took time to assess your symptoms thoroughly and provide the support and treatment you needed. We appreciate your recommendation.
Very easy to access and the…
Very easy to access and the consultation with the doctor was quick. I could have the medication delivered next day or pick up at a pharmacy. Would definitely recommend
5 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Wendy. We are pleased you found the service easy to access and that your consultation was quick and helpful.
Very quick and easy booking process
Very quick and easy booking process. Doctor listened and gave good advice. Caring and responsive
30 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Roisin. We are glad the booking process was quick and easy and that the doctor provided caring support and helpful advice.
Used this gp service via Benenden…
Used this gp service via Benenden Health and it was easy to book, the gp phoned at the appointed time and gave good advice
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for your feedback. We are pleased the booking process was straightforward and that the GP called on time and provided helpful advice.
Prompt service minimum waiting time…
Prompt service minimum waiting time for an appointment and the doctor was very helpful and took the time out to explain my symptoms
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Peter. We are pleased you found the service prompt and that the doctor took time to explain your symptoms clearly.
I work in London far away from my…
I work in London far away from my Surrey doctors surgery so the service is excellent for me from my desk in London -The Clinician was great, thorough, not rushed and provided some common sense advice which was great for me. Well done Dr Prior and supporting team.
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, William. We are delighted to hear the service works well around your working location and that the consultation was thorough and unrushed. It is great to know you found the advice helpful and we appreciate your kind words for the team.
I was dealt with very quickly and in a…
I was dealt with very quickly and in a very professional manner Thank you
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Helen. We are pleased you were supported quickly and in a professional manner.
Amazing online booking with Health Hero
I booked an online appointment through Simply Health for a consultation with a doctor. The process was easy to follow and the whole process was excellent. It was really helpful to be able to book an appointment online - there were quite a few appointments available and easy to fit into my timescale. A fantastic service all round - thank you!
20 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Irene. We are delighted to hear the booking process was easy to follow and that you were able to find an appointment that fitted your schedule. It is great to know the overall experience was so positive.
Vitality GP service
Very quick access to the GP service, much better than my usual GP practice where it is very difficult to get an appointment.
2 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Tim. We are pleased you were able to access the GP service quickly and that it provided a helpful alternative when appointments elsewhere were difficult to secure.
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