Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Ver mais
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Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Ver mais
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I have used this service on a few occasions over the years and have never been disappointed. The ease of booking online to see someone on the same day relieves the stress of waiting for call backs fro... Ver mais
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The best service is GP access 24/7. You can choose the time that is suitable to you and have an option of choosing the type of appointments. Collection of prescription is highly convenient, you can... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Informações de contacto
W1H 6DU, London, Reino Unido
- info@healthhero.com
- healthhero.com
4,8
Excelente
984 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Used this service twice now - outstanding
Have used this service twice now. Both times received an appointment with a GP online within 2 hours. Both times the Clinician very quickly assessed my symptons and treated each one individually. I had a chest infection, laryngitis and bronchitis. I was prescribed meds for all three quickly and given time to ask any questions I had. If I had gone to my GP surgery I would have had to fight for an appointment, probably not get one for sometime and travel there and then be treated with one medication for the virus and infections and bacteria in one which would have meant going back in a week as not everything would have cleared. Very impressed and highly recommended.
7 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Dixie. We are delighted to hear you have had such positive experiences using the service and that you were able to access appointments quickly. It is great to know the clinicians took time to assess your symptoms thoroughly and provide the support and treatment you needed. We appreciate your recommendation.
Very easy to access and the…
Very easy to access and the consultation with the doctor was quick. I could have the medication delivered next day or pick up at a pharmacy. Would definitely recommend
5 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Wendy. We are pleased you found the service easy to access and that your consultation was quick and helpful.
Very quick and easy booking process
Very quick and easy booking process. Doctor listened and gave good advice. Caring and responsive
30 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Roisin. We are glad the booking process was quick and easy and that the doctor provided caring support and helpful advice.
Used this gp service via Benenden…
Used this gp service via Benenden Health and it was easy to book, the gp phoned at the appointed time and gave good advice
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for your feedback. We are pleased the booking process was straightforward and that the GP called on time and provided helpful advice.
Prompt service minimum waiting time…
Prompt service minimum waiting time for an appointment and the doctor was very helpful and took the time out to explain my symptoms
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Peter. We are pleased you found the service prompt and that the doctor took time to explain your symptoms clearly.
I work in London far away from my…
I work in London far away from my Surrey doctors surgery so the service is excellent for me from my desk in London -The Clinician was great, thorough, not rushed and provided some common sense advice which was great for me. Well done Dr Prior and supporting team.
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, William. We are delighted to hear the service works well around your working location and that the consultation was thorough and unrushed. It is great to know you found the advice helpful and we appreciate your kind words for the team.
I was dealt with very quickly and in a…
I was dealt with very quickly and in a very professional manner Thank you
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Helen. We are pleased you were supported quickly and in a professional manner.
Amazing online booking with Health Hero
I booked an online appointment through Simply Health for a consultation with a doctor. The process was easy to follow and the whole process was excellent. It was really helpful to be able to book an appointment online - there were quite a few appointments available and easy to fit into my timescale. A fantastic service all round - thank you!
20 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Irene. We are delighted to hear the booking process was easy to follow and that you were able to find an appointment that fitted your schedule. It is great to know the overall experience was so positive.
Vitality GP service
Very quick access to the GP service, much better than my usual GP practice where it is very difficult to get an appointment.
2 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Tim. We are pleased you were able to access the GP service quickly and that it provided a helpful alternative when appointments elsewhere were difficult to secure.
Brilliant service whe your unable to…
Brilliant service whe your unable to get to your own GP
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for your feedback. We are glad the service was there to support you when you were unable to access your own GP.
An excellent service when my own GP…
An excellent service when my own GP couldn’t offer me a return telephone for 3 weeks. The doctor I spoke to listened and understood my problem. Would definitely use again and thoroughly recommend
27 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Sheila. We are pleased the service was able to support you when your own GP was unavailable and that the doctor listened and understood your concerns. We appreciate your recommendation.
Happy with service and consultant
28 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Anil. We are glad to hear you were happy with both the service and the consultant.
What an incredible service
What an incredible service! From initial call, to Dr calling me back within a couple of hours to the questions he asked and the prescription being ready almost instantly! Can’t rate it highly enough.
1 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Shereen. We are delighted to hear you found the service so quick and effective from your initial call through to receiving your prescription. It is great to know the process worked smoothly for you and we appreciate your kind feedback.
Great service
Great service. My daughter had a fall while on holiday and we were able to get her checked without needed to go to a hospital. The service was very quick. We were advised by the doctor to go to hospital in the end but without this advice we may not have known this.
26 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Tomas. We are glad the service was able to support your daughter quickly while you were away and help guide you on the next steps. It is reassuring to hear the advice provided helped you make the right decision.
Found the process smooth and worked…
Found the process smooth and worked well with my timescale.
29 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Mark. We are pleased you found the process smooth and that it worked well around your schedule.
Out of hours appointment
Easy to get an appointment, my situation was dealt with effectively and a positive outcome received.
25 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, David. We are pleased you found it easy to access an out of hours appointment and that your situation was handled effectively with a positive outcome.
Real Doctors with excellent knowledge
Real Doctors with excellent knowledge, who listen and have the skills to provide positive solutions. Also good administrative staff. In trouble for help at weekends or Bank Holidays and this is a really essential service. Certainly as good as my local Surgery for filling the gap where needed. Booking process is so simple, you literally just need the phone number.
31 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Nick. We are delighted to hear you found the service knowledgeable and supportive, especially during weekends and bank holidays. It is great to know the booking process and overall experience worked so well for you.
Excellent
Easy to book. Prompt response. Quick appointment. Excellent GP.
19 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for your feedback. We are pleased you found the booking process easy and that you received a prompt appointment with excellent care from the GP.
Excellent doctor service and done…
Excellent doctor service and done swiftly. Highly recommend to everyone.
23 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Asad. We are pleased you found the service swift and reliable, and we appreciate your recommendation.
Very caring and experienced clinicians…
Very caring and experienced clinicians . Appointments booked straight away
22 de maio de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Helen. We are glad to hear you found the clinicians caring and experienced, and that appointments were easy to arrange.
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