Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered Montmorency Cherry tablets 2000mg on 11/10/26. Nothing has been delivered and there is no tracking information. Don’t order from this firm!!

Classificada 3 em 5 estrelas

produkt wäre gut und preiswert. leider hat trotz intensivem mail-austausch die lieferung nicht organisiert werden können (kein lager). ich habe ihnen mehrfach zeit gegeben und musste letztlich leider... Ver mais

Classificada 5 em 5 estrelas

I've been consistently pleased with the products from Healthy Mood. They're not only nicely packed but also of top-notch quality, proudly made in the UK. Their strong dedication to business ethics and... Ver mais

Classificada 5 em 5 estrelas

Well, I'm very surprised!!! Got home this afternoon and there, in my postbox were the vitamins I ordered.. I opted for the free delivery which was estimated at 3-5 days but my order arrived the next... Ver mais

Informações sobre a empresa

  1. Serviço de fitness e nutrição

Escrito pela empresa

Our vitamins and health supplements are manufactured in the UK to EU standards and we can guarantee the highest product quality. All our products are freshly packed in pharmaceutical standard premises.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

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3,4

Todas as opiniões

(73)

35 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Orderd lavender supplement

Update: the product made its way to me. Today is july 22 2024. There seemed to be an issue with the tracking link and tracking in general. So this is a reputable company just a tracking mistep. So I changed it to 4 star vs 1 star because I got the item. Im still going to give their product a try because it's made with little to no fillers.

Original post : Orderd lavender supplement. They never provided a tracking number. When I inquired about it. They Said my product has shipped and to give it 5-10 business days. I gave it 11 business days.
No product, so I wrote in again saying to provide tracking or refund. No response, disputed with bank.

30 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service

I bought my supplements on the living social (wowcher) website. It was a complicated process, buying vouchers to redeem against the product you want. I bought 3 vouchers for the same product from the same company (healthy mood) but on redemption had to pay 3 lots of delivery as there was no option to have them delivered together in the same package. All 3 arrived together in the same parcel. I sent an email explaining that I was very unhappy and wanted a refund for the 2 deliveries that were not going to happen. They got back to me in less than 24hrs apologised and gave me a refund. In future I will be dealing with them direct. I am happy with the outcome and the prompt action to my problem. They have made a repeat customer out of me.

22 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I am impressed by the fact that your…

I am impressed by the fact that your products are made in the UK. This gives me confidence in the quality and safety of the ingredients used. It is reassuring to know that your company adheres to strict regulations and standards, ensuring that I am consuming supplements that are both effective and trustworthy. Thank you Healthy Mood.

23 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

In love with lavender oil.

I tried lavender oil and 5 htp supplements from Healthy Mood recently, and have been taking them for 2 months. I found that my sleep has improved, and I have more energy to tackle the day.
The overall service was excellent - the new supplements arrived quickly and were packed well and secure.
I really love the lavender oil supplements, as they smell great and are a great addition to relaxation routine paired with yoga. I am looking forward to trying other supplements, as vitamin D during the cold winter time.

14 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I've been consistently pleased with the…

I've been consistently pleased with the products from Healthy Mood. They're not only nicely packed but also of top-notch quality, proudly made in the UK. Their strong dedication to business ethics and their flawless customer service make me want to maintain our partnership.

24 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The best company

I am thoroughly impressed with Healthy Mood's products. They are not only well-packed but also of exceptional quality. Knowing that they are made in the UK gives me confidence in their integrity. Their impeccable attitude towards business and perfect customer service make me want to continue working with them.

24 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I wanted to take a moment to express my…

I wanted to take a moment to express my sincere appreciation for the quality health supplements you offer. As a consumer who values their well-being, I have tried numerous products in the past, but none have yielded the remarkable results that your supplements have.

17 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery. Good choice of products

I bought Bilberry extract from this site to prevent vision disturbances. The delivery was very fast ,even though our local (Romania) postal services are slow I got a package within 5 days .

12 de julho de 2022
Opinião espontânea
logótipo da Healthymood

Resposta da Healthymood

Thank you so much. We are working hard to get orders delivered in time all over the world. Hope you enjoy our health supplements.

Classificada 1 em 5 estrelas

Scam

Ordered supplement of 20 euro, they sent me one of 3 euro price...No refund accepted...Big scam company

6 de abril de 2022
Opinião espontânea
logótipo da Healthymood

Resposta da Healthymood

Sorry to hear that. We are open to resolve any issue please email us to admin@healthymood.co.uk or simply call us 03330501105

Classificada 1 em 5 estrelas

DISHONEST company with zero customer…

DISHONEST company with zero customer service skills. Avoid at all costs.

Bought 3 packs of vitamins that were no longer needed on arrival. Firstly had to pay for the return and THEN they claimed that one pack was missing and refused to refund it!
I had not even taken the packs out of the packaging when they arrived so this was not possible, unless by their own fault at initial packaging.

Response from customer service was slow, unhelpful and very minimalistic.

I will be contacting Amazon to make a complaint too, as I purchased through them.

Absolutely disgusting by their false claims to keep customer’s money.

1 de abril de 2022
Opinião espontânea
logótipo da Healthymood

Resposta da Healthymood

Sorry to hear that. We are working really hard. The parcel you sent back to us was missing 1 pack and that why refund is £2 less.
We are honest company and our Aim is to delight not disappoint our customers and even though this is not our error I do feel responsible to make certain you have your supplements.

And do again apologize for the inconvenience caused.

Classificada 1 em 5 estrelas

Bought a product that I never received

Bought a product that I never received and they took too long to issue the refund.

1. Don't send product
2. Take too long to issue the refund to comply with your own rules
3. Profit

Don't buy anything from these scammers.

25 de janeiro de 2021
Opinião espontânea
logótipo da Healthymood

Resposta da Healthymood

Hi. We replied to all your email and requested future information many times.
1. We sent your order and tracking provided. Order came back to us as unclaimed. So you just not collected it from the post.
2. We offered to send this order again. No reply from you.
3. We issued refund long ago... and showing pending as customer have account problems.
4. Customer placed order in 2019 but claiming in 2021.

Classificada 4 em 5 estrelas

Poor customer service

UPDATED
I made 3 separated orders on their web site. Two of them was delivered according shipping policy (5 working days by Royalmail). And one was missed/lost by post. Because I don't have any tracking number, I had tried to contact with support to require the state of order and what happened to it.
Healthymood didn't answer on my two emails and it isn't possible to reach them via phone.
But later I could get contact with admin"AT"helthymood.co.uk - it seems that better to use exactly this one. I've asked about replacement my lost order. Hope this deal still will be successfully, because I like the quality of their product and gladly support small local companies.

9 de setembro de 2020
Opinião espontânea

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