We would like to thank Paula from Ansty Road Coventry and Diane who visited our home to help my husband and myself decide on our funeral plans. Not an easy task but was made easier for us by Diane’s c... Ver mais
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Leia as opiniões dos outros
We would like to thank Sam and the entire team for their guidance and help. We cannot praise everyone there enough for their calm presence and patience whilst taking us through the most heartbreakin... Ver mais
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Having made my decision what I wanted, and spoken to the family, I proceded to see which company would carry out my wishes to my satisfaction. I read all of the advertisement the only one that s... Ver mais
Jules and her team along with Barbara Wallace, supported and guided us through the funeral process with great empathy whilst we were grieving. It provided great comfort to us as a family to know that... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Heart of England Co-op Funerals has always been committed to providing client families and their loved ones with the best possible level of care and support during a difficult time. Our colleagues are professionally trained to the highest standards. They understand the needs and feelings of the bereaved and the importance of spending time helping families to plan a funeral that truly reflects the life of an individual. In order for us to maintain the highest level of quality care and to continue improving our services, we have created five commitments that we will follow rigorously and strive to live up to ... #1. We’re available 24 hours a day, 7 days a week, so you’ll always have someone to talk to. #2. Every step of the way, we’ll explain all the options available to you. We’ll give you all the time you need to feel confident about making the right choices for you. Together we can create a completely unique and personalised service – the way you want it to be. #3. We will listen carefully to what you and your family want and offer a complete choice and flexibility in your arrangements. #4. Throughout, we’ll keep you fully informed of exactly what you can expect from us. All our documentation will be written in plain language and our estimate will outline charges in a fair and straightforward way. #5. We know our service can only be as good as the people who look after you and your family. That is why we continually invest in our people to provide a professional, respectful service. We ensure that our people have access to regular and ongoing training and accredited professional qualifications and we only recruit people who can demonstrate the behaviours required in our business.
The National Association of Funeral Directors
Code of Practice
We are proud to be members of the National Association of Funeral Directors (NAFD), who are the largest and most inclusive representative body for the UK funeral profession, the NAFD supports its members in delivering high standards of care for those who have died and provides bereaved people with information and assurance to help them choose a compassionate, professional and experienced funeral director that they can trust.
Established in 1905, the NAFD represents the entire spectrum of funeral directing businesses, including independent and family-owned firms, co-operatives and major funeral groups, NAFD represents more than 4,100 UK funeral homes, as well as international firms and suppliers to the sector – providing advice, advocacy, education and support to help them meet the highest professional standards.
Informações de contacto
Whittle House, Foleshill Enterprise Park, Courtaulds Way, CV6 5NX, Coventry, Reino Unido
- 02476254859
- headoffunerals@heartofengland-coop.co.uk
- heartofenglandcoopfunerals.co.uk
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
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Resposta da Heart of England Co-op Funerals
Dear Stephen,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
This is a tough review as who wants to…
This is a tough review as who wants to use a funeral home, however I can wholeheartedly say that The Heart of England Co-Op Funerals ‘held my hand’ throughout the whole process. No question asked of Ryan was too silly and he and the rest of the team in Nuneaton and Hinckley were so kind.
23 de janeiro de 2026
Opinião espontânea
Resposta da Heart of England Co-op Funerals
Dear Alison,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Simple & caring service
Simple, helpful & considerate service at all times. The cremation was exactly how we envisaged. Thanks to all who contributed
20 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Martin,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Highly recommend Lower Holyhead Road team
I used the brand at Lower Holyhead Road for my mum's funeral and they were amazing. From Janice who met me at the branch to make all the arrangements, to the lady who showed up to the chapel of rest to visit mum, to Georgette and her team who led the funeral on the day. I cannot fault any of the staff or organisation. They were dignified, professional and kind at all times. Communication in the run up to the funeral was second to none, and they took all the worry away from me. Highly recommend!
29 de janeiro de 2026
Opinião espontânea
Resposta da Heart of England Co-op Funerals
Dear Caroline,
We understand that the loss of a loved one is an incredibly sensitive time, and we are truly grateful for the opportunity to support you and your family once again.
I am pleased to hear that Janice and Georgette were able to play a part in easing this difficult time for you and your loved ones. It means a great deal to all of us that the effort made was a comfort to you.
Thank you sincerely for taking the time to share your feedback.
Kind regards,
Matthew George
Head of Funerals
The funeral of Ann Clair Deas
The funeral of Ann Clair Deas
TheService from the cars picking us up, plus the coffin delivering us all to Canley Crematorium and the service at the Crematorium was conducted with just the right dignity. Ann's humour came through when appropriate. We, myself. Karen & Jamie, much appreciate your part in the funeral by making it run smoothly. Thank you very much
16 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Mr Deas,
Thank you for entrusting us with handling the funeral arrangements. It was a privilege to be able to serve your family during this difficult time.
May I also thank you for taking the time to share your feedback. I am gratified that my colleagues were able to take care of everything in a dignified and respectful manner, on your behalf.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Our experience was great
Our experience was great, it was not overwhelming but everything was at a easy pace to deal with.
15 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Excellent service
13 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Gary,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Coral at Southam branch is fantastic at…
Coral at Southam branch is fantastic at her job. Excellent communications and all sorted very efficiently. Perfect
21 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Linda and Ian,
Thank you for entrusting us with the arrangements for your mothers funeral. It was an honour to serve your family during this difficult time.
We are especially grateful for your kind words recognising Coral and her team. They take great pride in offering compassionate and attentive support, and it means so much to them, and to all of us, that their efforts were a comfort to you and your family.
If there’s anything more we can do for you, please don’t hesitate to reach out.
Kind regards,
Matthew George
Head of Funerals
They gave our mum a lovely respectful…
They gave our mum a lovely respectful and dignified farewell
20 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Richard,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Janet was amazing
Janet was amazing, going through the most difficult time of my life, she was so warm and thoughtful. It was like talking to a friend. From start to finish everything was done very professional kept me up to date with everything. Would definitely recommend to everyone. Thankyou so much
14 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Christine,
It was an honour to serve your family during this difficult time.
We are especially grateful for your kind words recognising Janet and her team. They take great pride in offering compassionate and attentive support, and it means so much to them, and to all of us, that their efforts were a comfort to you and your family.
If there’s anything more we can do for you, please don’t hesitate to reach out.
Kind regards,
Matthew George
Head of Funerals
At the beginning there was a bit of…
At the beginning there was a bit of confusion.
But I would like to say a special thank you to Anna at the Foleshill road Branch who made everything so less stressful every step of the way.
Very professional & handled perfectly.
16 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Nigel,
Thank you for entrusting us with handling the funeral arrangements. It was a privilege to be able to serve your family during this difficult time.
May I also thank you for taking the time to share your feedback. I am gratified that my colleagues were able to take care of everything in a dignified and respectful manner, on your behalf.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Very professional and friendly service…
Very professional and friendly service throughout the entire process.
15 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Robbie,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Excellent service.
Kind understand lady who dealt with us. Explained everything we needed to know at a very difficult time. Definitely recommend. Made it as easy as possible.
8 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
My father recently passed away
My father recently passed away. The staff at Heart of England Co-op Funerals were very supportive and compassionate. They ensured all my fathers wish’s were met. Since I live out of country they were very informative and helpful.
10 de dezembro de 2025
Resposta da Heart of England Co-op Funerals
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Lovely friendly staff
Lovely friendly staff, always ready to help. Great service.
14 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Amanda,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Anna at the co-op funeral directors was…
Anna at the co-op funeral directors was so lovely and understanding dealing with the death of my mother ❤️
Can’t thank them enough xx
14 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear ,
Thank you for entrusting us with the arrangements for your mothers funeral. It was an honour to serve your family during this difficult time.
We are especially grateful for your kind words recognising Anna and her team. They take great pride in offering compassionate and attentive support, and it means so much to them, and to all of us, that their efforts were a comfort to you and your family.
If there’s anything more we can do for you, please don’t hesitate to reach out.
Kind regards,
Matthew George
Head of Funerals
Jackie’s Passing
Tracey made this very sad time bearable and looked after us well. Nothing was too much trouble. 10/10
David Mills the Celebrant who controlled the Service also deserves a mention. He was very friendly and caring both before and after the Service and I think he was also 10/10
Overall I would recommend Heart of England and David Mills to anyone grieving a loved one.
13 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Rob,
Thank you for entrusting us with handling the funeral arrangements. It was a privilege to be able to serve your family during this difficult time.
May I also thank you for taking the time to share your feedback. I am gratified that my colleagues Tracey and David were able to take care of everything in a dignified and respectful manner, on your behalf.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Fantastic all round experience
Fantastic all round experience. Kind, gentle, thorough, professional. Thank you Mary and everyone we dealt with along the way for giving our Father an amazing send off.
12 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Darren,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
Really friendly and helpful gave really…
Really friendly and helpful gave really good advice and help to find a vicar for my mums service I can’t thank everyone enough
12 de janeiro de 2026
Resposta da Heart of England Co-op Funerals
Dear Mark,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
The professional and compassionate…
The professional and compassionate approach to dealing with my father's cremation, was first rate from beginning to end. Thank you so much. David Aston and family.
15 de janeiro de 2026
Opinião espontânea
Resposta da Heart of England Co-op Funerals
Dear David,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further we can do for you.
Kind regards,
Matthew George
Head of Funerals
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