Fast delivery and well packaged premium products. Great website with good pictures representative of each product and color/design choices. The fit and finish…attention to detail and quality are abo... Ver mais
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Leia as opiniões dos outros
Hedon produce beautiful helmets and have an attentive customer service team. I’ve bought 2 of their helmets and most recently used their option of thicker cheek pads for one full face Heroine Interste... Ver mais
I had my reservations before diving into the world of Hedon, having exclusively worn 'Arai' helmets for many decades. The exemplary customer service I received when I needed to exchange an order for a... Ver mais
5 ⭐ Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other it... Ver mais
Informações sobre a empresa
Sobre Hedon
Escrito pela empresa
Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.
Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.
Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal

Informações de contacto
Reino Unido
- 01895443074
- aftersales@hedon.com
- hedon.com
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Respondeu a 63% das suas opiniões negativas
Geralmente responde dentro de um mês
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Grossartiges Unikat!
1st time customer, extremely happy w/ Hedon!
Okay to start off I tend not to trust marketing in general. However most of the images and video footage seemed to be from their actual factory showing their construction and materials. Considering the price being about $250 USD higher than my current Arai and $500 or more less than other high end helmet options my new Heroine Racer 2.0 is completely amazing.
The quality of the materials, paint finish and design is better than anything I have seen under any brand. So much lighter than my current helmet. Better visibility in all directions. So far good enough ventilation for even hot riding days in my testing and easy to control with the multi position visor. Also super simple to install your favorite intercom system. Truthfully the amazing retro looks and style just really make this helmet stand out. Highly recommended company!
Same quality as my limited edition…
Same quality as my limited edition racer helmet! AAA++++
Beware
I purchased a custom herion racer helmet in medium and I can't even get it past my ears.
I have been riding for 35 years.
I own 12 helmets
I wear medium in Bell, Arai, Alpinestars, Icon, AGV, and HJC.
I went back forth with customer service for over 2 weeks sending them videos, dimensions, pictures, etc etc and they are still convinced I do not know how to put a helmet on my head! Ha! Ha!
I just gave up, I'll find a tiny person to give it to.

Resposta da Hedon
Absolutely awful Customer Service from…
Absolutely awful Customer Service from Hedon once they got my money. I placed a special order helmet six weeks ago even though I said ideally needed the helmet within about three weeks. Now they are not returning my calls and today no one is even picking the phone up at their office. Beware

Resposta da Hedon
High quality products and outstanding…
High quality products and outstanding service!
Poor fit, extremely slow customer service
After measuring multiple times and using the provided charts I ordered a helmet and gloves that should have been slightly large—I was very much looking forward to the comfort and quality they tout. Both products were too small and the quality seems just ok. Getting a response for a return/refund has taken a full week so far, and still no return response.

Resposta da Hedon
I've bought many helmets, but DAMN(!) this is nice!
I've bought many helmets. Bell, Arai, Shoei, Biltwell, and others. This is the most beautiful helment I've ever seen! The sizing was spot on, too!
Really quick delivery and the look and…
Really quick delivery and the look and feel is really premium. Super comfy.
Excellent service and an excellent…
Excellent service and an excellent helmet that fits perfectly
Hedon produce beautiful helmets
Hedon produce beautiful helmets and have an attentive customer service team. I’ve bought 2 of their helmets and most recently used their option of thicker cheek pads for one full face Heroine Interstellar helmet after I received it. It all went very smoothly and I could not be more satisfied. I hope in future they’ll expand their range, I’d be happy to buy another helmet from them.
If I could give no stars I would
If I could give no stars I would, the service I received was shocking, I purchased a visor for my helmet and a pair of gloves, the parcel
Was lost by DHL and I never received an offer of replacement, the emails went backwards and forwards between us for a month before I finally just requested a refund, the refund never arrived so I took it up with my bank who made contact with this retailer, they then insisted the item was delivered to me, it’s criminal if I’m honest, I have now sent all correspondence to my bank, let’s see if they deny it with the proof, I would not shop at this company

Resposta da Hedon
Great products and great service!
Truly attentive customer service
Truly attentive customer service. Helpful and solution-oriented, with reliable communication.
After-sales service that aligns with the company's values and brand image. Top-notch!
Customer Service is excellent, helmets high quality
The helmets are gorgeous and high quality, no doubt. Fit and finish is fantastic, especially for a handmade product. I feel like that’s mostly obvious though. It’s apparent there’s a lot of time and attention to detail that goes into making these that most people can immediately see.
What you can’t see is the buying experience. Very excellent customer service from Hedon. Frequent updates on orders, prompt responses to any questions, final check in prior to shipping, solid communication. I didn’t need to exchange my size so I can’t speak to that experience, but I feel like it wouldn’t have been difficult based on their responsiveness. Already ordered a second helmet.
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