Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Ver mais
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Leia as opiniões dos outros
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Ver mais
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There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Ver mais
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SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Informações de contacto
Irlanda
- hellofresh.ie
3,8
Bom
3 mil opiniões
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The diced chicken is ruining meals
I love some of the recipes, but in the last 3 months, every single recipe that contains diced chicken has been a disaster. The chicken always comes out very chewy and tough to eat. In many cases, they send diced chicken instead of a chicken breast despite a chicken breast being in the picture/cooking instructions.
30 de outubro de 2025
Resposta da Hellofresh Ireland
Hi Ryan,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
I think food was of poor quality..I got…
I think food was of poor quality..I got sausages n I had to give them to dog because they tasted so bad....I also expected a hot meal for 3 days and one of them a salad not very hot and not enough for 2 adults....I will never order food from this company again...I will also tell my friends NOT to order
11 de dezembro de 2025
Resposta da Hellofresh Ireland
Hi Mary Kinneen,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Bad customer service
Didn't order the meals were sitting in my basket and hello fresh went on placed order and took payment out my account without my authorization
Tried contact them only to find the phone number is permanently off the hook so you can't speak to anyone
Tried Web chat but it set up to not take a complaint
Has this happened to anyone else
They just want the good reviews they don't want any contact with there customers to hear about the bad experience
20 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Unhappy customer,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Tasty!
Finished my first week of cooking with Hellofresh. Really happy. Very convenient having each meal in separate numbered bags. Lots of choice and I actually looked forward to cooking dinner. Im trying new meals this week so its keeping things interesting. Very fresh produce and packed well.
19 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Maria O Meara,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Food portions are very good
Food portions are very good. Everything is fresh when it arrives. Quality of food is excellent. Definitely try the pizza it’s amazing.
15 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Eileen Lyng,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Very convenient
Very convenient. Save time in shopping queues, traffic queues, parking queues, and the reduction of stress in general around shopping. It does not eliminate the need to go shopping complete, but caters for the main items for a dinner for the week. Good service, and the food does taste great. Sometimes portions can be small, but 99%of time its on the ball.
23 de janeiro de 2026
Resposta da Hellofresh Ireland
Hi Customer,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
This service wastes your time
I honestly do not understand who is this service for, even with promo boxes.
While I have no issues with the recipes and delivery itself, the quality of the produce is AWFUL. Every delivery has had half to all "fresh" ingredients completely spoiled, to the point that I have serious questions to people who pack the orders - are you not disgusted by packing rotten vegetables?
Our last order has also had half of the ingredients completely missing (ordered for 4P, delivered 2P).
What is the point of wasting the time ordering this, if I can just go to the shop and get the ingredients that are not rotten, for half the price, and spend the same amount of time?
17 de fevereiro de 2026
Opinião espontânea
Resposta da Hellofresh Ireland
Hi Customer,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Complete and utter scam
Complete and utter scam. I logged in to see what meals they offered. I never picked any meals and the next day they told me that my account was charged and boxes were on the way. I immediately went on to the chat and they refused to cancel the delivery or give me a refund. Complete scam. I dont even know what is coming and I didnt want it!!
23 de fevereiro de 2026
Opinião espontânea
Resposta da Hellofresh Ireland
Hi Marina Maher,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Enjoy making the fresh food step by…
Enjoy making the fresh food step by step. No waste. Very tasty. Lots of fresh veggies
5 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Emma Tuite,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
All-round winner for healthy, easy and tasty meals.
Best option to maintain balanced meals for an individual or family. With a wide variety of recipes, there's no room for 'boring'. It also eases the mental load, without the dreaded daily thought "what am I going to make for dinner tonight". The categories are great, we try filter by the fastest options, but we can also be mindful of nutrients because each recipe has a great breakdown of calories and nutritional value.
23 de setembro de 2025
Resposta da Hellofresh Ireland
Hi Marilicia,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
For some reason I have a double order
For some reason I have a double order , plus ye sent prawns, nobody in my house eats them
17 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi James,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
–Ann 💚
The Hellofresh Team
Food is fresh,correct amount of…
Food is fresh,correct amount of condiments so no wastage ..
19 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Customer,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Ditching the guesswork
Only started with hello fresh last week, but so far so great! Decided to try it out postpartum as life is hectic enough with a new baby so taking the guesswork out of dinner seemed a good idea. The family has loved all the meals from the first box, and are even willing to help with the cooking now. Would definitely recommend Hello Fresh to others.
19 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Ms. Rebecca,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
10 out of ten for choice, taste and cooking instructions
Choice of meals is really good. Meals are always tasty and cooking instructions are idiot proof. An excellent way to learn how to cook
27 de novembro de 2025
Resposta da Hellofresh Ireland
Hi Bill,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
I'm very happy with this company
I'm very happy with this company, the food is always fresh, easy to follow recipes and timely delivery.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Hellofresh Ireland
Hi Gosia Ndubuisi,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Excellent fresh food delivered to your…
Excellent fresh food delivered to your door.
17 de fevereiro de 2026
Opinião espontânea
Resposta da Hellofresh Ireland
Hi Mrs Butler,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I am an avid gym goer
I am an avid gym goer, hello fresh has made it so much easier for me to cut weight. Normally when I'm bulking it's fairly easy and doesn't require much effort. However, the real area where it shines is when I'm trying to cut weigh, hellofresh has made it so much easier to track calories and protein. They are also available on food tracking apps making the whole thing seamless. Currently I've lost about 4 kg 2 months especially after Christmas. This is really good! It allows me to continue to cook the things that I love and to try new dishes and have variety in my life rather than endless calculations or cheap meals or easy ways out. Currently I am buying about 30 to 40 meals every two weeks which I cook in batches and eat. Quit my normal breakfast everyday and it's just simple and no stressing
5 de janeiro de 2026
Resposta da Hellofresh Ireland
Hi Jordan Hutchinson,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Tasty and convenient
The food, delivery and customer service are all brilliant.
12 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Siobhán O'Connor,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Deliciously composed meals
Deliciously composed meals , it's great to discover new tastes and also eat healthier.
4 de outubro de 2025
Resposta da Hellofresh Ireland
Hi Justyna Krawczyk,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I use hello fresh for controlled…
I use hello fresh for controlled portions and calorie count. Ingredients are usually fresh and good quality. All ingredients are pre measured so easy to cook
12 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Kevin Carroll,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
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