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Heron Financial Opiniões 

2349
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TrustScore: 5 em 5

5,0

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Classificada 5 em 5 estrelas

They have a clear process and knowlegeable staff that meant the application and everything around it went very smoothly. It turned a daunting task into one that was actually almost a pleasure. They an... Ver mais

Classificada 5 em 5 estrelas

I couldn’t recommend heron financial more. My experience from the very start has been amazing. Rachel and Lillie have been so supportive and have helped every step of the way. When we’ve had questions... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We used Heron Financial to help us through the mortgage process. The team is highly professional and is available at all times. We would highly recommend everyone to use Heron Financial as your mortga... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A special thank you to Joshua Johnstone, Chloe Yeats, and Vinal Kerai from Heron Financial, who have worked tirelessly to help secure our first mortgage and Protection Policy. Your professionalism,... Ver mais

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  2. Agência de seguros

Sobre Heron Financial

Escrito pela empresa

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


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5,0

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TrustScore: 5 em 5

2 mil opiniões

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5,0

Todas as opiniões

(2349)

260 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superb experience with Heron Financial

Superb experience with Heron Financial. They were amazing throughout and knew what they were doing. Would highly recommend. The level of customer service and supper was incredible

17 de junho de 2026
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Resposta da Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that you had such a superb experience with Heron Financial!

Classificada 5 em 5 estrelas

My partner Abbie and I had a fantastic…

My partner Abbie and I had a fantastic experience with Heron Financial and couldn't recommend them highly enough.

From start to finish, Kane, our Mortgage Advisor, provided excellent advice and guidance throughout what was a particularly challenging and uncertain period. He was incredibly knowledgeable, thorough, and always took the time to explain our options clearly, helping us make informed decisions with confidence.

Leona, our Case Progression Manager and Completions Specialist, was equally outstanding. Her communication was excellent throughout the process, keeping us updated at every stage and ensuring everything progressed smoothly. She was proactive, responsive, and delivered exactly what she said she would.

The professionalism, transparency, and attention to detail from both Kane and Leona made what could have been a stressful process feel straightforward and well-managed. We are extremely grateful for their support and would not hesitate to recommend Heron Financial to anyone looking for expert mortgage advice and first-class customer service.

10 de junho de 2026
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Resposta da Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you and Abbie had such a positive experience with Heron Financial!

Classificada 5 em 5 estrelas

Great and professional team

Great and professional team, always trying to understand my specific needs and always available for when I needed them!

8 de junho de 2026
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Resposta da Heron Financial

Thank you so much for your kind review. We’re delighted to hear that you found the team professional, supportive, and focused on understanding your specific needs!

Classificada 5 em 5 estrelas

I would highly recommend Heron Financial, absolutely fantastic.

I recently used Heron for my mortgage, and I can honestly say that both Kane and Chloe were brilliant from start to finish. They took the time to source a mortgage that genuinely suited our needs, and their communication throughout was excellent. Always professional, clear, and willing to adapt to whatever we needed.
I’ll admit I was slightly apprehensive at first because they weren’t a local company. But having already tried a local broker who couldn’t find the right product for me, I’m so glad I went with Heron. Kane and Chloe were incredibly knowledgeable about what products were available and which ones would fit our situation best.
They kept us updated at every stage and made the whole process so much smoother. Buying a house is stressful enough, but they took a huge amount of that stress away. I couldn’t recommend them highly enough.

5 de junho de 2026
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Resposta da Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Kane and Chloe provided such excellent support throughout your mortgage journey!

Classificada 5 em 5 estrelas

Listened to particulars, with speedy followups

Just wanted to say that both Gisel and Leona were both great. In particular I want to highlight that Gisel was very great at listening to the particulars of how I wanted to arrange my mortgage working back and forth with me to get it right. Leona really helped in unblocking some particulars with the lender when I needed a quick follow up for the redemption statement, valuation report, and other documents.

1 de abril de 2026
Opinião espontânea
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Resposta da Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Gisel and Leona provided such attentive and responsive support throughout your mortgage journey!

Classificada 5 em 5 estrelas

From First day I have very good…

From First day I have very good experience when I had my first Mortgage always makes me help and support for my all needs.
Specially again for my remortgage with Brennan Goodwin he was really very helpful and work hard to find out my best rates and queta. He always makes me good what I requested.
All staff are good and helpful Specially Zara always update my situation Thank you all of you for help and support 🙏🙏

3 de junho de 2026
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Resposta da Heron Financial

Thank you so much for your kind review and for placing your trust in Heron Financial for both your first mortgage and your remortgage!

Classificada 5 em 5 estrelas

Highly Recommend Kane and Leona!

I had an excellent experience working with Kane and Leona as my mortgage advisors. From start to finish, they were professional, knowledgeable, and incredibly supportive throughout the entire process.

They took the time to explain all of my options clearly, answered every question promptly, and made what could have been a stressful experience feel straightforward and manageable. Their communication was outstanding, and I always felt informed and confident in the decisions being made.

Thanks to Kane and Leona's expertise and dedication, everything progressed smoothly and efficiently. I truly appreciated their patience, attention to detail, and commitment to finding the best outcome for me.

I would highly recommend Kane and Leona to anyone looking for reliable, professional, and friendly mortgage advice. Thank you both for your excellent service!

2 de junho de 2026
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Resposta da Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Kane and Leona provided such professional, knowledgeable, and supportive service throughout your mortgage journey!

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, very fast response, constant supportive contact.
Made the process all very simple, will definitely be using again.

2 de junho de 2026
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Resposta da Heron Financial

Thank you so much for your kind review!

Classificada 5 em 5 estrelas

Highly Recommended

Dalia and Leona have made the mortgage process much easier and less stressful. Thank you both for your support, clear communication and help throughout.

21 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Dalia and Leona helped make the mortgage process easier and less stressful for you!

Classificada 5 em 5 estrelas

We had a fantastic experience with Don…

We had a fantastic experience with Don and Leona from Heron Financial. They helped us get our mortgage accepted quickly and smoothly, making the whole process feel easy and stress-free. They were always helpful, professional and supportive throughout and they are continuing to guide us on our home buying journey. We really appreciate their help, thank you! We would highly recommend.

29 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Don and Leona helped make your mortgage journey feel smooth, straightforward, and stress-free!

Classificada 5 em 5 estrelas

Excellent company to deal with

I recently remortgaged a buy to let and secured a new mortgage to move house and Joshua was brilliant, he provided great advice and support throughout. Afterwards I had a call with Joe to review personal protection cover and again a great experience. In my dealings with Heron they have been very helpful and efficient and I highly recommend them!

18 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that Joshua was able to provide great advice and support with both your buy-to-let remortgage and your new mortgage as part of your house move!

Classificada 5 em 5 estrelas

Excellent experience with Heron…

Excellent experience with Heron Financial, primarily dealing with Joshua Johnstone, sorting out a residential mortgage for us. Being self employed and having a complex income structure was not an issue for them, and they managed to secure the mortgage we needed to buy our new family home. Thanks again for all your help and advice.

29 de maio de 2026
Opinião espontânea
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Resposta da Heron Financial

Thank you so much for your kind review. We’re delighted to hear that you had an excellent experience with Heron Financial and that Joshua was able to help secure the mortgage you needed for your new family home!

Classificada 5 em 5 estrelas

Outstanding Service!

Josh couldn’t have been more helpful with all of the process. We’re so impressed with the service, support and overall attentiveness with our time with Heron. Additionally, Zara has been a huge help with the account management side to help progress the mortgage application. We’re so pleased and would definitely recommend to all our friends and family!

29 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your wonderful review. We’re delighted to hear that Josh and Zara provided such helpful support throughout your mortgage application journey!

Classificada 5 em 5 estrelas

Joshua from Heron Financial has guided…

Joshua from Heron Financial has guided and helped us through submitting our mortgage application for our first home.
He was trustworthy and reliable from the start, which is why we picked Heron Financial despite already being in touch with a couple of other mortgage broker firms.

26 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Joshua was able to guide and support you through your first home mortgage application!

Classificada 5 em 5 estrelas

Highly recommended

I have used Heron for many years and recommended them to many. Joshua is a pleasure to deal with, has great market knowledge and is always there for advice when needed! Highly recommend

29 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your continued trust in Heron Financial and for recommending us to others over the years!

Classificada 5 em 5 estrelas

Callum and Chloe have been amazingly…

Callum and Chloe have been amazingly helpful in securing us a mortgage to allow us to buy the property we had found, despite a few obstacles being thrown in the way! Always friendly, cheerful, and reassuring and they got us a great deal. Would definitely recommend to all our friends and family.

28 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your wonderful review. We’re delighted to hear that Callum and Chloe were able to help you secure your mortgage and support you through the challenges that arose along the way!

Classificada 5 em 5 estrelas

Fantastic Help

Both Leona C and Callum F were incredibly helpful during our process of buying our first house. Invaluable service from the both of them and I couldn't thank them enough.

28 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Leona and Callum were able to provide such valuable support during your first home purchase!

Classificada 5 em 5 estrelas

Don was great during out consultations

Don was great during out consultations, he directed us through the process in so much detail and kept in contact with us regularly with updates and found solutions when we hit some hurdles. Leona was also great from a communication perspective and being in contact. Would recommend this team

27 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that Don provided such detailed guidance throughout the process and kept you regularly updated every step of the way!

Classificada 5 em 5 estrelas

Highly Recommend – Great Support Every Step of the Way

Although I haven’t completed on my purchase yet, my experience so far has been really positive. Chloe and Aidan have both been brilliant — always quick to respond, incredibly helpful, and happy to answer all of my questions. They’ve made the process feel much less stressful, and I've felt supported throughout. Really grateful for all their help so far and would definitely recommend.

27 de maio de 2026
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Resposta da Heron Financial

Thank you so much for your kind review. We’re delighted to hear that your experience with Heron Financial has been so positive so far!

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