Everything they do is fantastic, from their guidelines and rules to keep things in check, to their fantastic customer service where I have made mistakes, and every time they have been friendly, patien... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Games work smoothly but most important thing was that my withdrawal was in my account in less than one minute.
A empresa respondeu
Først så satte jeg inn 500kr med 100% bonus., tapte selfølgelig . så fikk jeg 20fs i bonus, vant 2euro, og med litt flaks så hadde jeg plutselig 2000euro. cashet ut, gikk kanskje 7 timer så fikk jeg m... Ver mais
A empresa respondeu
Asiakaspalvelijat ovat epäpäteviä sekä vastaavat hitaasti -sain samaan kysymykseen / ongelmaan kolme eri vastausta, jotka olivat ristiriidassa toistensa kanssa. Lisäksi bonustenehdot epäselvät, eivätk... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
HighRoller is an online casino built by people who actually play. We keep it simple: fair games, swift payouts, and support that answers like a human. No buzzwords. Just straight talk. What to expect here: a deep lineup of popular slots, live tables, and fresh releases from leading studios. Promotions come with clear terms. Wagering and expiry shown upfront, before you opt in, not hidden in tiny print. Withdrawals are processed promptly. We use modern, secure payment options. You are in control. Set deposit limits, turn on reality checks, or take a cool-off. Self-exclusion is available anytime. Security is standard, not an extra: encrypted data, protected balances, account verification, and optional two factor authentication. We monitor game integrity and audit our processes so you can focus on playing. If we get something wrong, we fix it. If anything is unclear, we explain it. Feedback matters here, good or bad. Tell us what worked, what did not, and what you want next. That is how HighRoller gets better every week. You do not have to take our word for it. Try a game, chat with support, make a withdrawal, and read the bonus terms before you claim. Trust is earned one interaction at a time, and we plan to earn yours. 18+/21+. Play responsibly.
Informações de contacto
3,7
Aceitável
158 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really good customer service and…
Really good customer service and overall a nice looking casino!
2 de dezembro de 2022
Opinião espontânea
Resposta da HighRoller Casino
Hi Odd Magne and many thanks for taking the time to share your experience with us and for the 5-star rating! We’re over the moon to hear that you’re happy. If there is anything we can do to help, please don't hesitate to get in touch with our team. Have fun, play safe!
Hi how long does maintenance go for I…
Hi how long does maintenance go for I was playing my games for few hours the got logged out!
29 de novembro de 2022
Opinião espontânea
Resposta da HighRoller Casino
Dear Marley Ez, we'd firstly like to offer our sincerest apologies here for this inconvenience, our services are back to normal after a platform deployment that took place this morning. We are constantly improving our site and services to offer you the absolute best experience, and on very rare occasions these updates will require a very short downtime. Should you have any questions, or if you need further assistance, please don’t hesitate to get in touch with our support team, we will be more than happy to assist. Thank you for playing with us!
Really good support team
Really good support team, they are very quick to resolve any issues you are dealing with. I definitely recommend this casino website, very straight forward, simple, it’s also not slow and glitchy like some casino websites i’ve used in the past well worth your Money too!
12 de outubro de 2022
Opinião espontânea
Resposta da HighRoller Casino
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us, it’s great to hear that everything is running smoothly, that you liked our support and that you are enjoying a much more modern platform which also pours personalized bonuses as you play. Play safe, and good luck!
Excellent service from VIP department…
Excellent service from VIP department to get customer back at their casino. Also customer service is always kind and ready to help in any case. Very pleased overall in this casino :)
12 de outubro de 2022
Opinião espontânea
Resposta da HighRoller Casino
Hi Jonna, thank you for taking the time to review us! We genuinely care about our customers and we’re happy to hear that you are enjoying the benefits of our loyalty program, a great addition to the personalized Level Up rewards and on-site promotions that we offer. We wish you the best of luck rolling with our casino.
Bonus help!
I unfortunetly didn't see any option of adding my bonus to my deposit however, when contacting support through chat, the representative managed to help me, as a one time thing, to add the bonus manually, with no troubles and quick resolution
7 de outubro de 2022
Opinião espontânea
Resposta da HighRoller Casino
Hi Jacqueline and thank you for taking the time to review us.
We are happy to hear that you had a positive experience, and that your problem was resolved quickly 😉
We wish you the best of luck rolling with our casino, please don’t hesitate to contact our support should you require any assistance; we will be more than happy to help.
Deposited an initial $10 for the bonus…
Deposited an initial $10 for the bonus and free spins. I won a few hundred and needed to get past the wagering requirements to cash out. I decided to bet the maximum of $5 a spin to speed up the wagering requirements. Fortunately I was lucky enough to win some more and get past the wagering requirements at $618. I cashed out and received my winnings 3 days later.
Customer service was fast and responsive to my queries.
Safe and no struggle with withdrawals. If you'd like a safe reliable online casino to punt a few bucks on some slots this site is worth it.
4 de julho de 2022
Opinião espontânea
they dont let you submit documents and…
they dont let you submit documents and withdraw money, this is a pure scam site. watch out!
13 de maio de 2022
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.