The quality of the paintings was quite good, and I did have one painting I asked for additional work to be done one, which was handled nicely. My 4 star rating is due to the lack of clarity around... Ver mais
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Leia as opiniões dos outros
Good communication with Hila Creations for a custom piece l ordered. Very pleased with the painting which is getting framed now. Came with artist authentication papers and looks very professional.... Ver mais
Dopo alcune incomprensioni sul pagamento della tassa di sdoganamento di euro 26,00 che ho pagato al corriere, Hila creations mi ha prontamente rimborsato la cifra nel giro di qualche giorno. Esperienz... Ver mais
“My experience with Hila Art was disappointing. I purchased The Peacock, yet I received a different artwork that did not reflect the value of what I had paid for. I attempted to contact the company fo... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an art collective with our HQ in Essen, Germany. And we represent a lot of artists all over the world. As an Art Brand we dedicate a lot of time learning the effect of colors, textures, patterns and how we can use it on our canvases to spark positive emotions and calmness. All our paintings are made of high quality cotton canvas using oil and acrylic paint.
Informações de contacto
Holanda
- hilacreations.com
4,1
Bom
362 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 4% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Attentive customer service
Attentive customer service, a discount on our selection, fast delivery made our experience pleasant.
15 de julho de 2024
They painted a picture for us
They painted a picture for us - Atlantic - and reversed it so it is horizontal - which is what we needed for our very large wall. They sent us copies of this rearranged version -for our approval- before shipping it out to us. They went above and beyond our expectations - to make us happy - and we are very happy.
11 de julho de 2024
I was not happy with the artist recreation…
I was not happy with the artist recreation of the painting I chose. Despite having you redo it several times it was still unsatisfactory and I said that I do not want to purchase it. Somehow I am ending up purchasing it either way. I will make sure to leave bad reviews for you
8 de julho de 2024
very nice painting
very nice painting. lots of follow up from Hila during shipping process. fast delivery. we will use the company again
5 de julho de 2024
Prompt and professional responses and…
Prompt and professional responses and updates throughout the process. So excited to choose my next painting.
18 de junho de 2024
Colors explode off the canvas
I love this painting, the colors explode off the canvas.
Delivery time and packing were first-class. Thank you so much, Hila.
17 de junho de 2024
Happy customer
I loved the piece of art. Also they packaged beautifully. And the in person quality was as good as the photo on line.
12 de junho de 2024
Pretty painting
I would have liked to have had the option of having it framed through Hila.
I also noticed after the fact, that the painting is different from the image I had selected online. There was a reflection of the trees off of the water that I didn’t catch when I looked at the proof (my bad). It’s still pretty, however it’s missing that detail.
16 de junho de 2024
Great Experience
Really enjoyed the whole process. Our painting is great and the artist made the changes we requested. Great process.
12 de junho de 2024
Very responsive
Very responsive, solution orientated, top quality product. Will use them again!
12 de maio de 2024
Resposta da Hila Creations
Hi Patrick,
Thank you for your feedback.
We are truly delighted that you are happy and satisfied with our products and services.
Please do not hesitate to contact us if you need further assistance.
Kind Regards,
Mai
The painting is beautiful and i…
The painting is beautiful and i appreciated that they sent me a picture first to make sure i approved it before they sent it out.
8 de maio de 2024
Resposta da Hila Creations
Hi Lucy,
We are so glad to hear that you loved the painting and you had a great experience with us. Your kind support is highly appreciated.
Wishing you all the best.
Kind regards,
Mai
Resposta da Hila Creations
Hi Charles,
Thank you so much for your honest feedback.
We are thrilled to hear that you loved the painting. We appreciate your kind support.
Kind regards,
Mai
Still haven't received my painting for…
Still haven't received my painting for which I paid more than 6 weeks ago.
4 de maio de 2024
Resposta da Hila Creations
Hi Satviner,
Thank you for taking the time to write a review on our page.
We wanted to let you know that our customer support team has already been in touch with you to work together and find a fair solution. We truly value your satisfaction and are committed to making things right for you.
Thank you for your understanding.
Kind regards,
Mai
Thank you for such great experience
Thank you for such great experience! Art I received is amazing! It was my best choice! Thank you!
7 de abril de 2024
Resposta da Hila Creations
Hi Viktoriia,
Thank you for sharing your experience.
We are delighted that you are satisfied with our services.
Please do not hesitate to contact us if you need any more help.
Kind regards,
Mai
Resposta da Hila Creations
Hi Elzelien,
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that you love your art piece.
Kind regards,
Mai
Quality and reliability with a fair price
The response at my questions about delivery of the picture has been prompt and concrete 👍
20 de abril de 2024
Painting is exactly as it looked…
Painting is exactly as it looked online. Very well done
19 de abril de 2024
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