My son purchased an E-bike off Marketplace, which had Himiway components installed. Even though the bike itself was not a Himiway, Freya in customer service, was able to assist us with a replacement m... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My son purchased an E-bike off Marketplace, which had Himiway components installed. Even though the bike itself was not a Himiway, Freya in customer service, was able to assist us with a replacement m... Ver mais
A empresa respondeu
Ich hatte des Öfteren Kontakt per EMail mit Herrn Nowitzki. Er hat alle meine Fragen umgehend beantwortet und zudem Vorschläge gemacht, wie mein "Problem" gelöst werden kann. Ich bin einfach begeiste... Ver mais
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Freya at support himiway has been there for me since day one for help when my rear cassette needed replacement after 2 years ,and 2200 happy miles of natural wear and tare .also quick email response t... Ver mais
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So, alles bestens. Support vielen Dank. Mein Akku ist bestens eingepackt geliefert worden und jetzt haben wir auch schon einige Kilometer hier am schönen Niederrhein zurückgelegt. Das D5 2.0 fährt so... Ver mais
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Himiwaybike funded in 2017. We offer feature-rich e-bikes at affordable prices. Himiway Cruiser is the main product, it features 750W motor power, 48V Samsung battery, 26 inches wheels and more. It is an all-terrain e-bike that will help you conquer most of the rugged terrains easily and safely. Experience your all-terrain ebike now!
528 Spanish Ln, walnut CA 91789, 91789, CA, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Habe mir schon 2021 den Cruiser von Himiway gekauft.
Eigentlich mach das Bike Spaß . Bis man das Ritzel wechseln will . Dann Fehlt das Passende Werkzeug .
1 Ritzel habe mit einer Flex zerschnitten .
Habe eine Stecknuss gefunden im WEB und damit die Nächste Endtäuschung erfahren . Die Nuss passt über den Stromstecker aber dann nicht über die Mutter von der Achse .
I have purchased 3 himiway cruisers over the past few years. After having a small issue on one of them, I called support and talked with Beatrice. She was able to address the problem and Freya followed up to make sure it was fixed. Both support people have been very helpful and I'm now back on the road.
I have been very pleased with my Himiway D7 Cobra Pro and the Customer Service. Everything has been wonderful!
Mike made my order so easy and pleasurable!!! Himiway has come a long way in their customer service!!!
Evans helped me trouble shoot the issue my older, "well out of warranty", bike was having. He also helped secure a reasonable price for a new motor. Because I was traveling at the time, sometimes my responses were delayed a few days from when I received Evans communications, but he continued as if it was normal.
Habe mir gestern ein himiway E-Bike gekauft. Super war der Händler, besser geht's nicht. Superfreundlich und hilfsbereit. Himiway baut sehr gute E-Bikes zum günstigen Preis. Top Ausstattung mit großer Zuladung. Immer wieder gerne. Kann Himiway bestens empfehlen
I recently purchased a Himiway Cobra Pro. I have been very happy with the performance of the bike. I had a motor issue, and reached out to their customer service. They were very responsive and were able to address the issue quickly. I also purchsed a fender set for the bike. They sent the wrong set, but after contacting Mike at their customer service, he quickly sent out the correct set. I have been very pleased with the quality of the product as well as the customer service. I feel confident that if I ever have any issues with the bike, theu will do their best to resolve to problem.
I purchased the A7 Pro after having to send back a Urtopia Fusion GT for horrible service. Freya at Himiway was excellent in helping with my new bike.
Had ordered the wrong product. Was contacted before it shipped. Was able to get a refund and not deal with having to ship anything back. Very helpful and knowledgeable. Great customer service.
Extremely helpful in helping me. Sorry to help an insurance claim I've had my himiway bike for about 2 years and absolutely love it. Customer service is always top-notch
Sehr schnelle und freundliche Support.
Der Kontakt war einfach unkompliziert und die Lieferung mit Sendungsverfolgung ebenfalls schnell.
Danke.
We had a slight hiccup with the gear bags we bought and Freya was quick to help and even followed up to verify that we had it figured out. Great service!
MIke was able to find the part I needed which was a part on the himiway bike rack and make provisions for me to order it.
Great response time, more than willing to be helpful, find a solution. Truly a quality company with that sells a quality product. Some companies do not know how to navigate the online landscape, but this company is great and makes the feel customer feel safe, gives them assurance
Freya was helpful in identifying and expediting the fender bracket for my himiway cruiser.
Fast efficient service.
Thank you,
Fred
Excellent customer service from Freya. Very prompt and very responsive. Thanks a bunch!
Schneller und freundlicher Support.
Problem mit der Fahrradbeleuchtung wurde in wenigen Tagen gelöst.
Evans responded good and very fast on my technical questions , and came with a nice solution.
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