I ordered the wrong item and immediately got onto customer services. Their response was quick and the item was refunded promptly, without question. Although I haven't received any products from this s... Ver mais
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Leia as opiniões dos outros
Do not ever order from this so called company Ordered denims. Paid by card. They apparently have no recollection of this. Sent them proof of payment from bank statement. Still nothing. Disgusting
A empresa respondeu
I ordered 2 shirts which came and the sizes were huge which I understand can happen but after attempting to get them to send me information on how to send these back now for the 4th time I have had no... Ver mais
A empresa respondeu
After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Ver mais
2,4
Mau
96 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Everything came and did exactly as…
Everything came and did exactly as expected
6 de dezembro de 2025
Opinião espontânea
bought a hoodie for me
bought a hoodie for me , not open it yet but look alright
15 de dezembro de 2025
Opinião espontânea
Very happy with the order and fast…
Very happy with the order and fast shipping and delivery
13 de novembro de 2025
Opinião espontânea
It’s a good product so easy to use five…
It’s a good product so easy to use five star review
13 de novembro de 2025
Opinião espontânea
aaked for different sizes and got all…
I aaked for different sizes and got all small wasnt impressed
3 de dezembro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This does not work on mold or damp…
This does not work on mold or damp ,didnt do a thing ,didnt realise they were tiny bottles as well,
5 de dezembro de 2025
Opinião espontânea
Excellent product does everything as…
Excellent product does everything as advertised easy to use also. A lot safer than the alternatives. Good price also
15 de dezembro de 2025
Opinião espontânea
Even if it did take a long time it is…
Even if it did take a long time it is good and could have been bigger bottles
10 de novembro de 2025
Opinião espontânea
I found this product very good and easy…
I found this product very good and easy to apply. I would recommend this to everyone.
2 de dezembro de 2025
Opinião espontânea
It's in but not a 100 percent if it…
It's in but not a 100 percent if it works .
2 de dezembro de 2025
Opinião espontânea
Dreadful
Dreadful. Why was I fooled?
The advert quite clearly states that if you order ‘today’ you get the free blades which you need because so far I have been unable to get blades the right size.
When I contacted them about this I was told this what what I ordered. Then moaning was offered a 10% reduction as returns are made to China!! I sent them a copy of
The advert and a refund of £10 was offered. Well that’s no good if you cannot get the blades. Really annoyed
11 de novembro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I bought garment
I bought garment, the quality was poor so I returned the item but never got any refund.
10 de julho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
DO NOT USE THIS COMPANY YOUR ITEM WILL NOT ARRIVE
I ordered a back pack 6 weeks ago and it has still not arrived. I've tried to contact them but not getting a response. DO NOT USE THIS COMPANY
24 de outubro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Awful customer service
I bought eyebrow pens and they are terrible. I contacted customer service and they promised me a reduction of 30% but never delivered. They kept sending me e mails saying they've responded but there is no response. These items are fake. Do not buy from them. Be warned. Read the other warning reviews!
6 de outubro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@holdonmy.com. Our dedicated customer service representatives will provide detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
I like the it fit
12 de outubro de 2025
Opinião espontânea
Items did the job.
Items did the job and seem to be goodquality.
1 de outubro de 2025
Opinião espontânea
Very small bottle not used product yet…
Very small bottle not used product yet so can’t comment on the quality
20 de outubro de 2025
Opinião espontânea
Very good shopping experience ☺️
Very good shopping experience ☺️
20 de outubro de 2025
Opinião espontânea
Size of product
The product took to long to arrive and was not the size bottle as see in advertising
13 de setembro de 2025
Opinião espontânea
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