I ordered the wrong item and immediately got onto customer services. Their response was quick and the item was refunded promptly, without question. Although I haven't received any products from this s... Ver mais
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Leia as opiniões dos outros
Do not ever order from this so called company Ordered denims. Paid by card. They apparently have no recollection of this. Sent them proof of payment from bank statement. Still nothing. Disgusting
A empresa respondeu
I ordered 2 shirts which came and the sizes were huge which I understand can happen but after attempting to get them to send me information on how to send these back now for the 4th time I have had no... Ver mais
A empresa respondeu
After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Ver mais
2,4
Mau
96 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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As pessoas também visitaram
Very polite and helpful thank you
20 de outubro de 2025
Opinião espontânea
TWhat was it?e simple answer is that the goods I…
The simple answer is that the goods I ordered came as expected and live up to expectation.
7 de outubro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Waste of money.
My rating related to the OGAS Quick Effect Coating Agent. I applied the product to my car's bodywork following the instructions to the letter. The result was a streaky, cloudy finish which required machine buffing to remove. A complete waste of money.
1 de outubro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
This was not as the video showed
This was not as the video showed. It just comes out all black. It’s the worst thing I have bought! It went straight into the bin. I tried it twice and it was really disappointing!
1 de outubro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Never seen a bottle so small
Never seen a bottle so small, bought 3 for my camper van, would need another25 to complete the job.
25 de setembro de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Good product
Excellent item for levelling up a washing machine
26 de setembro de 2025
Opinião espontânea
Sent of for the product and it was…
Sent of for the product and it was explained delivery date and everything was perfect could not ask for anything more thank you for your professionalism and service
10 de outubro de 2025
Opinião espontânea
All the advertising convinced me to buy…
All the advertising convinced me to buy it but I was very disappointed.
7 de junho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Very helpfull wemt above and beyond and…
Very helpfull wemt above and beyond and did everything they said would do
6 de setembro de 2025
Opinião espontânea
Pleasantly surprised.
I ordered a pair of black leather shoes from this company which arrived today. Ok they took two weeks to get to me from China but gladly (and contrary to some other reviews and experiences posted on here) they appear to be of good quality, are a great fit and very comfortable although the packaging could have been better. I found the communication with the support team was excellent.
27 de setembro de 2025
Opinião espontânea
Bought 2 both mini angle grinder used…
Bought 2 both mini angle grinder used once for 10 sec then died. How to return? Please don’t waste your money
22 de agosto de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I recently purchased 3 tubs of the…
I recently purchased 3 tubs of the waterproof solvent from Holdonmy at a cost of £23.99 including postage.i coated my outside concrete basin with the product, and allowed 24 hours for it to cure, I then filled it with water and within a couple of hours the water had almost completely gone. I contacted them as there 30 money back guarantee stated, if not satisfied a full money back would be refunded. But there response was to offer £12 of which I refused, thankfully I payed with PayPal so after them refusing my full refund I have got my money back.
Do not deal with this company.
11 de agosto de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. If you have any further questions, please contact our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
In early August I purchased three…
In early August I purchased three ‘Quick Effect Coating Agent’ sprays for my car from Holdonmy.
The Facebook advert clearly showed the spray can as being 250/300ml in size.
When I received my parcel the three spray cans were 120ml in size which is a misrepresentation of what was shown on the advert.
I’ve been trying since then to get a refund which is being blocked by Holdonmy customer service team with repeated questions as well as ignoring my emails.
Looking at other customer complaints this is how this company functions although it says in its website refunds are guaranteed 🙄
DO NOT PURCHASE from this company!
3 de agosto de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We offer a wide variety of products, and it's possible there was a misunderstanding. We assure you that we have a comprehensive return and refund system, and we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Faulty goods
I received the cordless vacuum which is faulty - the handle won't stay on, quality unsatisfactory. Asked for a refund and told too costly to return and suggest I give it as a gift to someone and offered me 20% discount voucher . Still looking for refund
18 de agosto de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Do not buy from this company
Hello, I bought a cordless hover which is nothing like the advert,it's light and does not vacuum properly I have requested a return lable and all I get is a reply asking what is wrong with the product. Do nor buy from this company as it us rubbish . I finally got a refund of the amount but it took several emails to resolve
16 de agosto de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your frustration. We have a variety of solutions for any issues you may have with your product. We have a comprehensive return and refund policy, and we assure you that we prioritize your concerns and resolve any issues. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Don't buy from them
Bought some total car coating supposed to give a glass like finish.
Cost £23 for 3 bottles which in the photo look like 500ml - they are 120ml !!!!
Worst of all the product is total crap! Tried it on my wife's dark blue MX5 and it just left a smeary mess! Now I have to compound and wax the area to make it look right.
A complete con! I feel such an idiot for believing the videos
31 de julho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take full responsibility for every product. Please send your detailed information to our customer service email address service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us the opportunity to make it right.
WARNING DO NOT BUY FROM THIS COMPANY…
WARNING DO NOT BUY FROM THIS COMPANY DRESS FAULTY WANTED TO RETURN COMPANY IN CHINA COST MORE TO RETURN THAN DRESS COST OFFERED ME £13
REFUND DRESS COST £24
,PLEASE BEWARE BE WARNED
1 de julho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear Customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take full responsibility for every product. Please send your detailed information to our customer service email address service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us the opportunity to make it right.
SCAM…AVOID!!
AVOID!!
I ordered a short suit set, it arrived, material was not as advertised and the item was faulty. They refuse to answer after initial response, I’m now £29 down!
Despite the reply below, they don’t do everything to rectify the situation. My item was faulty and warranted a full refund. However, they make you ‘an offer’ of a refund. In my case £10, the £20. To get a full refund they wanted me to return the item at my cost, no free return. What do you think the chances would be of me then getting a full refund when they have the item.
YOU HAVE BEEN WARNED!
19 de julho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
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