I ordered the wrong item and immediately got onto customer services. Their response was quick and the item was refunded promptly, without question. Although I haven't received any products from this s... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Do not ever order from this so called company Ordered denims. Paid by card. They apparently have no recollection of this. Sent them proof of payment from bank statement. Still nothing. Disgusting
A empresa respondeu
I ordered 2 shirts which came and the sizes were huge which I understand can happen but after attempting to get them to send me information on how to send these back now for the 4th time I have had no... Ver mais
A empresa respondeu
After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Ver mais
2,4
Mau
96 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
If you are in you right mind never by…
If you are in you right mind never by from this company it’s water you will be paying for never buy anything on this site .
16 de julho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
I was sent two of the same colour
I was sent two of the same colour. Brilliant customer service they sent me another one the colour I originally ordered , it came super fast Thank you.
29 de maio de 2025
Opinião espontânea
Car shine spray
I purchased two bottles of their car shine spray....
What a load of rubbish that was...
Tried to get a refund, not a chance. They don't reply.
Bad company, bad product...
1 de julho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@holdonmy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Do not buy from here
Do not buy from here. Trying to get a refund is impossible. They won't return any correspondence.
28 de junho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@holdonmy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
I ORDERED THE ELECTRIC WRENCH AFTER…
I ORDERED THE ELECTRIC WRENCH AFTER WAITING 4WEEKS LATER IT CAME I UESED IT ONCE THEN IT BROKE ABSULUTLEY UESELESS WOULD NEVER USE THIS AGAIN, BETER TO JUST BUY LOCALY MUCH SAFER AND AT LEAST YOU COULD RING AND TALK TO A HUMAN
25 de junho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Ordered a Shock Resistant, Dust Proof Anti Fingerprint Protector for my IPhone 16 Pro after they put on the slow boat from China I get a IPhone 15 wrong size etc. I doubt if they will replace it or ge
Ordered a Shock Resistant as per original complaint. They sent. A replacement but the same model ie iPhone 15 instead of a iPhone 16 Pro! Then to add insult to injury their carrier EVRI then delivered the item to the wrong address so I have never seen or received this item. EVRI did not accept its their fault and they could not sort it out but, to contact the seller with my complaint. Do, both companies are absolutely useless and stay away from them.
9 de junho de 2025
Opinião espontânea
Resposta da Holdonmy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Total scam
I ordered and paid for wheel wrench and never received the item with no correspondence with company had to open a did not receive case with PayPal a total scam Do Not use this company
6 de maio de 2025
Opinião espontânea
Scam scam scam!!
Scam scam scam!!! Companies like this need shutting down,I ordered a month ago nothing I contact over 15 times nothing,im getting trading Stanstanrds involved now I want my REFUND
24 de abril de 2025
Opinião espontânea
If zero stars were possible that’s what I would give
If zero stars were possible I would. DO NOT USE THIS COMPANY!!!! Ordered kitchen cleaner expecting a standard size cleaner, NO, contains 60ml??? Apart from the rip off, their customer service is awful. Sent almost 20 emails and just received auto replies, problem never dealt with. Wish I had read other comments. Big Scam.
23 de abril de 2025
Opinião espontânea
Avoid
Ordered a dress that was advertised on Facebook after people saying they had received and was exactly as advertised, I received the dress nothing like the colour so I have tried to return, sent around 20 emails for the return address but they will not respond, also used Clearpay as I thought they would help if any issues but was wrong with that too, don’t buy or waste ur time 🖕
1 de abril de 2025
Opinião espontânea
Is it so easy to scam people?
I order 3 can of water proof coating £90 last night, They were meant to send me a confirmation code which they didn’t, so I become suspicious and watch videos on youtube about them and reading messages here, I have no doubt they are somehow dodgy , I’m going to ask my bank if I can refund , I should have known better…
17 de março de 2025
Opinião espontânea
Do not buy from this company
I wish I had read the reviews on here before buying. DO NOT buy from this company. They promised me a refund but have now started to ignore emails. £40 down the drain. Lesson learned.
1 de fevereiro de 2025
Opinião espontânea
Warning to anyone using this company
Warning to anyone using this company, DO NOT, they take your money tell you to pick it up from somewhere else and you can’t get it or get an answer from them. Getting your money back seems to be impossible. VERY DISAPPOINTED
13 de março de 2025
Opinião espontânea
I have ordered toothpaste on my app …
I have ordered toothpaste on my app says delivery , but I never received nothing , I have contact the company nothing has been done and delivery company said they will get in touch with but also nothing done
16 de fevereiro de 2025
Opinião espontânea
bought a rechargable razor that claimed…
bought a rechargable razor that claimed to give clean shave or even haircut ITS RUBBISH MUST HAVE GIVEN ME DIFFERENT ONE TO DEMO RAZOR KEEP YOUR MONEY
11 de janeiro de 2025
Opinião espontânea
I should have read the reviews I…
I should have read the reviews I thought I was buying a standard size bottle of kitchen cleaner
I got the tiniest bottle ever would only clean a dolls house bloody scam company
9 de janeiro de 2025
Opinião espontânea
Im are so happy with how I where…
Im are so happy with how I where treated by Joan. She was kind and does every litte help. 5 star seller recommended
12 de novembro de 2024
Opinião espontânea
Avoid like the plague
A short time ago I had an issue with an order and after complaining numerous times got that sorted. I thought I'd give them ago again as they were offering 20%discount but when I put in the code no discount. When I complained their solution was to pay in full and they would give me a 10% refund. I'm not touching this company ever again 🤬🤬🤬
18 de outubro de 2024
Opinião espontânea
Absolute scam
Absolute scam, pots of leak sealer are same size pots that I get my vitamins
in ! Buy 2 and get one free, accept you don’t get the third. Just a Chinese scam company !
7 de outubro de 2024
Opinião espontânea
DO NOT BUY OFF THIS COMPANY YOU WILL BE…
DO NOT BUY OFF THIS COMPANY YOU WILL BE DISSAPPOINTED TOTAL RIP OFF AND CRAP DELIVERY TIMES
30 de setembro de 2024
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.