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HolidayGems Opiniões 

14 129
•
TrustScore: 4.5 em 5

4,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What a dream of a site. Everything imaginable separately adjustable with real-time bookable online pricing and not the dreaded from pricing found on most build your own sites or turn out not to be boo... Ver mais

Classificada 1 em 5 estrelas

Please use this service with caution. I booked a holiday on line this week with HolidayGems for August 2027 and they charged the whole amount of the holiday up front, confirming the holiday. I then re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Martin Kavanagh helped me book a very very last minute holiday. He was initially trying to dissuade me in case anything went wrong (it was too late to book a transfer from airport to hotel). So he ha... Ver mais

Classificada 5 em 5 estrelas

With half term only days away and hotels and flights disappearing before my eyes, Martin was an absolute lifesaver. He helped identify alternative hotels, secure the best flight and made the whole pro... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

14 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(14 129)

532 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Would have been more stars except for…

Would have been more stars except for the hidden administrative fees you get when you pay your balance of very sneaky

25 de junho de 2026
Opinião espontânea
logótipo da HolidayGems

Resposta da HolidayGems

Thank you for your review Russ Barker although we are surprised that you were unaware of the administration fees since these are stated in our terms and conditions which you ticked to accept when making your online booking. The booking does not progress without acceptance and if you were unhappy that any fees applied, you had the opportunity to withdraw.

Classificada 5 em 5 estrelas

I had a very positive experience…

I had a very positive experience dealing with holiday gems, a special Thank you to Martin for his help with booking our holiday yesterday. he was so friendly and helpful, he even managed to find us a later flight on return as the one we had selected was so early! Thanks again.

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Martin was fabulous

Martin was fabulous. Sorted out all my issues and changed hotels for me. Very impressed indeed. Will definitely use holiday gems
In the future. A dream to deal with. Thank you. 🙏 xx

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Martin was absolutely brilliant from…

Martin was absolutely brilliant from start of my enquiry to my booking being finalised - he was professional, honest and really made the experience enjoyable and felt confident in booking our holiday with him.. thank you so much for booking our family holiday and we are all super excited!
Holiday Gems can't be beaten on price!

23 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Never ever again dirty hotel dirty…

Never ever again dirty hotel dirty rooms vomitt stains bed side table floor never been cleaned shower head been full of mould nappies on the floor by the pool so many things but we not coming bk they better have a 1 star

6 de junho de 2026
Opinião espontânea
logótipo da HolidayGems

Resposta da HolidayGems

Hello Hannelore Brown. We're sorry to hear you were disappointed with your accommodation and trust you have contacted us via the relevant channels in order that we can look into this further. We would also appreciate your booking reference please to allow us to log your comments and respond accurately. Thank you.

Classificada 5 em 5 estrelas

Sam!!!

Sam is brill, helped every step of the way, kind and courteous in all aspect. A real pleasure to speak to and aspect to ur company

21 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Martin called

I have never booked with this company before,so was a bit unsure, booking went through without any hitches, received a call from Martin who was friendly and helpful .
A good site overall.

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

After experiencing some problems…

After experiencing some problems booking online, Martin called me to get my holiday booked up! He was a great help and to be honest went above and beyond to get me the best flights, accommodation and Trying lots of different options to keep the price down and the best value! He was thorough and very attentive, even calling back and to confirm booking prior to sending the confirmation email! Lovely service and refreshing to have someone who truly cares about your booking and happiness on holiday! Massive thank you Martin! Hope to deal with you again

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience. Website’s a bit wonky, but Martin Kavanagh (give that man a free holiday) was excellent with his follow up and work.

Highly recommend!

19 de junho de 2026
Opinião espontânea

A Experiência Trustpilot

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