From when i started my claim took roughly 3.5 months to start recieving financial support. Lots of excuses from various staff which also delayed time.
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I had to make a claim through Holloway after injuring myself on my motocross bike and was unable to work. Throughout the whole claims process Holloway were absolutely faultless and I can’t thank them... Ver mais
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So when you pay for an insurance to cover you when off work you expect it to pay when not working , well this one took weeks to start paying then when it did pay money it wasn’t close to your actual w... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
We’re here to help our Members feel great when they are working and support them when they can’t. With Holloway Friendly’s Income Protection and Membership benefits, our Members can always live their lives in colour.
Informações de contacto
Holloway House, 71-73 Eastgate Street, GL1 1PN, Gloucester, Reino Unido
- 0800 0931 535
- marketing@holloway.co.uk
- holloway.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 46% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Holloway’s team are a pleasure to deal…
Holloway’s team are a pleasure to deal with and make things very easy and their communication is excellent..

Resposta da Holloway Friendly
Policy worth every penny!
From start to finish the process of making a claim on the policy was 5*. I was dealt with in a professional manner, you were easy to get in touch with and did everything you said you would to support me whilst I was off work. Thank you Rebecca.

Resposta da Holloway Friendly
Paula was very friendly
Paula was very friendly and informative. Nice lady. Would recommend

Resposta da Holloway Friendly
The income protection plan stated.
The income protection plan stated.. retirement and then the number 65.. half way through the plan the retirement age went up to 66.. Holloway do not recognise this and say it was not there responsibility to engage.. having taken legal advice on this matter I beg to differ although this is ongoing!

Resposta da Holloway Friendly
Great service
Easy to get hold of answered phone quickly, explained things well.
Rebecca was very polite and helpful.

Resposta da Holloway Friendly
Incredible staff who make the…
Incredible staff who make the difference day in day out.
I have the pleasure of working with Holloway Friendly regularly as a broker and must say the experience across the board with the team is exemplary. May is always approachable and on hand to help.
I have had a particular case that needed action quickly and must say that Katie and Rebecca have been incredible, I had the pleasure of speaking with Rebecca who not only checked but went above and beyond to chase down the status for me and Katie then even called to let me know terms were coming. Outstanding frankly and shows the mindset of Holloway Friendly which needs more recognition for their can do attitude. A fantastic experience all round

Resposta da Holloway Friendly
Great service as always
Great service as always, on hand to help out with any queries. Kate & Jackie specifically. Thanks guys

Resposta da Holloway Friendly
Rebecca & team
The team at Holloway friendly and particularly Rebecca who handled my claim have been absolutely fantastic, they went above and beyond to help me through a very trying time, I can’t thank them enough for all of there help !!

Resposta da Holloway Friendly
Very quick response to my email…
Very quick response to my email regarding my policy. The reply answered all my questions and offered a direct phone line to a named individual if I required further assistance.

Resposta da Holloway Friendly
April Douglas
April Douglas - Administrator.
I called to ask if i could amend some quotes for a client. April was amazingly quick, efficent and very friendly. Brilliant customer service!
Thank you April
Victoria Wynn
Insurance Adviser
The Mortgage Home Limited

Resposta da Holloway Friendly
Wonderful service yet again from…
Wonderful service yet again from Holloway and Katie. Quick, clear and concise requesting what was needed to provide my client with excellent terms. Many thanks again Holloway & Katie! Chris

Resposta da Holloway Friendly
Brilliant start to finish
I would like to thank everyone who dealt with my case as everything went smooth from beginning to end and they kept regular contact to check on me also.
Thanks again great service.

Resposta da Holloway Friendly
Holloway Friendly Team
Holloway Friendly have been very supportive and prompt when handling my income protection insurance claim during the last four months. The team was very sympathetic and understanding about my situation and handled my claim swiftly to ensure I was covered financially, allowing me peace of mind to focus on my recovery until I was back to work.

Resposta da Holloway Friendly
The staff are ever so polite
The staff are ever so polite. They are always looking for ways to help the client rather than just thinking of the money like most insurance firms. Being with Holloway friend has given me peace of mind if I was to ever fall sick and out of work. But I wasn’t aware that they covered mental illness as well as physical illness, which is where they have helped me the most. Thank you for everything. JJF.

Resposta da Holloway Friendly
Friendly and helpful customer service.

Resposta da Holloway Friendly
Fast feedback and information laid out…
Fast feedback and information laid out in layman's terms, great company who have help me out in the past when suffering from a serious illness

Resposta da Holloway Friendly
If you looking for income protection, look no further.
A lot of companies will ask you for review immediately after purchasing they product, however Holloway Friendly ask for review after dealt with customer service and respect that.
Before purchasing the income protection i questioned myself do i really need it, never been off sick i my life for longer than 2 weeks, but you never know... Had a traffic accident, couldn't work for 4 months, Holloway Friendly provided great support, apritiate that. Thank you.

Resposta da Holloway Friendly
Outstanding service given
The service given to me during my being poorly has been outstanding, The lady Jackie who deals with my case has been so supportive and understanding in all aspects of my diagnosis treatment and aftercare,
Although taking out insurance may seen a lot to be paying out each month to know I have financial support to help through my illness has made it worth while to not have added worry financialy
Thank you so much

Resposta da Holloway Friendly
Very happy with every think they did…
Very happy with every think they did and the way they corresponded with me payments will never late, and I would rate them very well

Resposta da Holloway Friendly

Resposta da Holloway Friendly
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