Got the couch several years ago and several places the screwed were really hard to put in (maybe 2 or 3 out of the entire couch) one of the corners broke off because of the lose screw but the seat is... Ver mais
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Got the couch several years ago and several places the screwed were really hard to put in (maybe 2 or 3 out of the entire couch) one of the corners broke off because of the lose screw but the seat is... Ver mais
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Amazing customer service; thoughtful, polite, responsive. Impressive construction, sturdy, easy to assemble with one person. Three weeks in and I'm very pleased. Hopeful that the ability to replace pa... Ver mais
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I love my sectional. It is very comfy and durable. It is also very adaptable. I can set it up in a number of configurations. I am thinking about getting different covers so I can change the look. Th... Ver mais
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I recently needed a replacement part our standard Laney couch. I reached out through email and had a response quickly. The service was great as usual and the replacement part was shipped quickly. I've... Ver mais
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Sectionals with built-in storage and washable fabrics. Designed to live and grow with your family. Made in USA. Get a Risk-free trial.
Cannongate Drive 3015, 46808, Fort Wayne, Estados Unidos da América
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
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Everyone was so patient with me! Mackenzie! Thank you! I already had a Home Reserve sectional, I needed to get the dark colors out, & in with a brighter look! It was achieved! Their materials are amazing, I also purchased a large ottoman in the Retriever material. If you have cats, I highly recommend this material, it doesn't fray, tear, bead, stain, nothing! They can scratch it! You won't see anything happen! I love these guys, will be ordering some new bottom cushions soon!!

Resposta da Home Reserve
I have had my furniture for 10 years and this is literally the best company I have ever dealt with! Anytime I’ve ever had any issues at all, they have sent me a replacement part with no questions asked! My furniture is like new still thanks to this wonderful company! I love that. My furniture is machine washable as well; where else can you find that?? And built-in storage - huge bonus! I cannot say enough about this company and their furniture.

Resposta da Home Reserve
So far I've only ordered swatches, but they arrived very quickly and I'm impressed with the fabric and what they offer for the couch sections. Now it's just time to save up for the sectional that will be ideal for our family of 10!

Resposta da Home Reserve
I love my loveseat and ottoman! They are very comfortable and fit my small area. The service was very good too. It took a month to get my trial chair and another month to get my order, so there was a little test of my patience, but the customer service and responses were great!

Resposta da Home Reserve
We just bought a sectional. Before buying, I emailed many, many questions, and received thorough answers to every question. The sectional arrived within the time frame, in excellent condition. The instruction book is very, very easy to follow. We are both in our 70's, and we got the sectional put together in 5 hours. It is VERY comfortable. It looks so tidy and neat - wonderful. Relaxing in the corner of the sectional while watching TV in the evening is perfect. I highly recommend.

Resposta da Home Reserve
I've had my home reserve cound for 10 years. I use them every day and still love them. I just ordered a new set of covers that I love.
They are very responsive and amazing customer service. If something brakes they dont ask questions they just send it to you the next day.
They are amazing.
I did notice the new covers dont have the Home reserve logos on them which bummed me out a bit.

Resposta da Home Reserve
Home Reserve made the purchase of replacement covers extremely simple. Their detailed descriptions were easy to follow and the pricing very reasonable. In addition, shipping was fast. All in all we are very happy that we purchased our sectional from Home Reserve.

Resposta da Home Reserve
From getting prices, picking the right replacement cover and cushions, to placing my order, paying, and receiving everything, it was a great experience.Abby was a huge help and super nice. We have loved our furniture since we bought it 5 years ago. A refresh of everything was great!

Resposta da Home Reserve
It took about 8 hours to put the sofa and chair together, but I finally got it done. Overall it looks nice, but the seat feels a bit short/narrow. When I sit the part of my legs that bend stick out over the edge, so it’s not as comfortable as I expected. Also, if I lay on the sofa I feel like I'm going to fall off the ledge I have to turn to the side.

Resposta da Home Reserve
I got this couch because I thought it would be the best option for our household with a bunny who liked to chew and dig on our old couch (destroying it). The assembly was straightforward. I like that the fabric is pet resistant, spill resistant, and replaceable. I also like that it OEKO-TEX certified. I appreciate the sustainability of this couch. The main downside of this couch is the frame material. It off-gasses a lot, so we had to put it in the garage for a week or two so our bunny wouldn't get sick. It also releases a fair amount of splinters during assembly.

Resposta da Home Reserve
I am so amazed by this furniture! It was easy to set up and looks beautiful in my house. I love the versatility that it gives me for any future moves. And so far it has stood up to the dogs!

Resposta da Home Reserve
Friendly service answered all my questions. Time will tell if the loveseat frame and cushions hold up. Frame is lightweight and the arm attachments are iffy. Not sure this would hold up with teen boys and large men. The water proof fabric did bead up when liquid was spilled. Not sure this will last as long as the prior Ashley brand loveseat. Ask again in 5 years.

Resposta da Home Reserve
The company is so easy to get a hold of, and their response time is fast. Shipping is amazing, I always get a tracking number within a day or two and my items arrive very quick.

Resposta da Home Reserve
I contacted customer care about a concern I was having with our sectional and they responded in a timely manner. After several inquiries they agreed that the fabric on our sectional shouldn’t be in the condition it is in so they sent me new covers. That is great customer care service and I am grateful!

Resposta da Home Reserve
great products and very fast shipping - now to make decisions

Resposta da Home Reserve
Home Reserve's customer service is absolutely second to none! This company goes out of their way to make certain that the customer is more than satisfied. The quality of the furniture is excellent at a very reasonable and fair price.
My sectional is 3 years old. I wanted to change the look of my living room by getting new slipcovers. I reached out to the Home Reserve Design team (no cost) for inspiration and guidance. Via email, I sent photos of my wall color, lamp shades, rug, and other accessories to the design team. JUST WOW!!!
I never would have picked any of her suggestions, yet I loved them all. Even though I was very nervous, I went with her favorite suggestion, Retriever Juniper. I am THRILLED!!! In addition, I ordered an armless chair to add to the sectional and a deep seated chair and small ottoman for my husband (to replace his recliner) which he loves.
Home Reserve furniture is made in USA, has a 10-year warranty, and rearrangeable units with built-in storage. There are just so many reasons to absolutely LOVE this company!!!

Resposta da Home Reserve
5 stars! We are absolutely thrilled with our new sectional from Home Reserve!
From the moment we placed our order, everything went incredibly smoothly. The delivery was prompt, every single piece we ordered arrived safely, and the packaging was excellent, everything was so well protected with no damage at all.
Assembly was surprisingly easy and even fun! We turned it into a little challenge to see how fast we could build each chair and ottoman. Our first one took about 25 minutes, but we got quicker with every piece after that. The instructions were clear, detailed, and perfectly laid out, which made the whole process quick and stress-free.
The quality is fantastic, exactly like (or better than) what was advertised. The frame feels super sturdy, the cushions are plush and comfortable, and the covers look and feel premium. We absolutely love the color and modern design we chose; it looks beautiful in our living room and fits our space perfectly!
Overall, we couldn’t be happier with our decision to go with Home Reserve. Even our dogs have already claimed it as their new favorite spot! Highly recommend to anyone looking for a high-quality, easy-to-assemble sectional.

Resposta da Home Reserve
Beautiful couch. So far, easy to spot clean. Very supportive/comfortable. My husband put it together pretty quickly.

Resposta da Home Reserve
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