Hystride Opiniões 75

Even better than expected!! The whole order to delivery process was smooth and quick. The clothing is great quality, and so are my glasses! I can't wait to get out and given them a try. Thank you :)

The team is incredibly nice and efficient i'm delighted for there help !!! The glasses are really beautiful !!

Ordered a pair of the sunglasses for a half marathon I recently completed, I ordered them as they had advertised a guarantee for delivery for my particular event and they were delivered within 48 hours! After feeling apprehensive about the product at first I was pleasantly surprised about the quality. They are super lightweight and didn't move at all during my race. Plus they look fantastic! Definitely would recommend purchasing from Hystride!

Hystride has one of the best customer service experiences I’ve ever had. My country wasn’t even on their shipping list, yet they went out of their way to add it just so I could get my little pair of sunglasses.
They arrived right on time and look exactly as described. I’d been searching for a good pair of running sunglasses for so long, and honestly, I truly think they make some of the nicest ones out there.

Just got these glasses and I love them so much. And genuinely are decently priced compared to how much other running sunglasses cost.
Felt like a little kid opening them, they come really nicely packaged and I’m just so happy I got them:) it is my first pair of running sunglasses but that made it all the more exciting. Thank you HYSTRIDE.

Ordered 2 glasses with second pair @ 50% off - great deal.
Unfortunately I ordered the wrong colour and I wanted the pastel pink ones which currently weren’t in stock. I contacted the customer service team and they have been incredibly helpful from the start. From creating and sending me my returns shipping label, to fast tracking my delivery of my new glasses which hadn’t arrived in store yet but put me on the priority list. Can’t recommend this company enough! Good customer service is few and far between these days and they made the process efficient and effortless. Can’t wait to receive my new glasses.

Great pair of glasses which my daughter loves. Unfortunately there was a small scratch on the lens when we first received but Hystride’s customer service was excellent. They replied to my e-mail within a couple of hours and sent a replacement pair out almost immediately which arrived the next day.

Placed an order on 21st April, never received this, and deliver tracking was not updated for days. I contacted customer services who assured me I would get a replacement sent out asap so I wasn’t without my order prior to a race. They failed on this part and missed the deadline set. After 2 weeks I finally received a new order number for my replacement order, yet have had no delivery information and still no parcel.

Avoid this company, they have given false promises. Taken my money and delivered nothing. Very disappointed.

This company is a scam
They are taking almost 20 days to send my order

Then they said the delivery is attempted but its not
The track and trace they send it not working

They said the delivery guy put a note on my door i live in dubai they dont work with notes on my door

They are not helping me further

Their customer services alone are 5*, combine that with a great product and it’s no surprise Hystride are so highly recommended.

The team have helped me correct my mistakes on my first order, they’re understanding and empathetic and go the extra mile to make sure their customer is happy!

FANTASTIC customer service. Heard back from them within the hour and super helpful! Talking to real people that understand makes all the difference 🙌

Honestly a fantastic company with a great product! My partner runs half and full marathons yearly. Got her two pairs for the up coming year. The price for such a high quality product was fantastic. Very stylish and great variety of colours. We went with baby pink and lava red. Glasses are amazingly designed very comfortable and the customer service I received was top notch. Couldn’t fault the team at Hystride in anyway. They’ve certainly got me as a future customer for sure.

Thanks very much, Pearse :)

This company is a scam.
Extremely disappointed. I bought different colour versions of the Speed Pro glasses (with a view to keep one or two and return the others), but... when I tried them on and looked at myself at the mirror, I soon realised there was something off. In ALL of the glasses, the right hand side lens was visibly wider and taller than the left hand side one (!). Seriously? This suggests either extremely low standards of quality control, or a total scam. I wouldn't even trust that these glasses actually protect my eyes from UV radiation, at this point. With hindsight, the fact that it's completely unclear where the glasses are manufactured suggests at the very least some shadiness in the company.
Bonus point, the photocromic model was not visibly changing colour if exposed to natural light.
Cherry on top, I had to pay for shipping costs (thankfully just about c.3£) to return everything.

Forleden købte jeg nogle solbriller fra Hystride, men kort efter fortrød jeg mit køb. Jeg sendte dem derfor en besked, da jeg gerne ville have annulleret min ordre. Kort tid efter svarede de, og gjorde det med glæde. Kundeservice helt i top!! 😍

Hystride support team was the best. 10/10 I’m training for my first sprint triathlon and wanted to get the baby pink sunglasses but when I went to my order to show my friend the picture I realized I got black instead. I immediately emailed the support team requesting to change the color if the package hadn’t been shipped yet. They responded so quickly and took care of the issue for me!!! I could not have been happier with their service!!! I am so excited to train with my new Hystride Speed Pro Sunnies (baby pink! Although black would have been totally cute too) once they come in and it’s all thanks to them.

I’ve had a really good experience with Hystride. The product quality is excellent, it feels premium, well-made, and perform exactly as expected, especially in snowy conditions. You can tell a lot of thought has gone into both design and functionality.

What really stood out to me was the customer support. Friendly, responsive, and genuinely helpful when I had a question about my order. They kept me informed and made sure everything was sorted quickly, which I really appreciated.

Overall, great products backed by a customer support that actually cares. I’d happily order from Hystride again and recommend them to others.

Great Company! I ordered my Speed Pro Sunglasses just a few days ago with a photochromic lens, both arrived very quickly and very came with a nice case. I love how I can swap the colours out, definitely going to be buying more to tick off all the options.

Terrible. Holes in the socks. See the other reviews about this issue, not the only one. Rest of clothing must be of low quality as well. Customer service does not respond.