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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wir haben mehrfach eine Buchung angefragt und die wurde mehrfach storniert oder von der Website gelöscht. Auf Fragen während des Prozesses oder davor wurde gar nicht reagiert. Es ist keine Kommunikati... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I couldn’t go to pick up the caravan due to an issue, and I had informed them in advance. The service was very poor: no solutions and no refund of the €100 deposit. I suggested changing the date, but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm using Imoova since 2022, most of my relocations I did in Australia, but some of them I did as well in Europe. This is game changer if you want to travel across countries. Customer services is real... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve been using Imoova for years, and it’s always our go-to whenever we plan an RV road trip. Every experience has been seamless from start to finish, which makes traveling so much more enjoyable... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agregador de viagens

Escrito pela empresa

Imoova are the world’s largest car & motorhome relocation company. We offer amazing road trip deals that allow you to book a car, campervan or motorhome for less than the cost of a cup of coffee a day.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

468 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 72% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good experience

Good experience. Easy and fast pick up, return as well. Van was full equiped. Very cheap, good way travel as a backpacker.

21 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Great to hear, thanks William!

Classificada 5 em 5 estrelas

Absolutely brilliant

Absolutely brilliant. 2nd time using them in Australia and flawless. Both pick ups were from Avis rentals at local airports and drop off the same. No complains at all

16 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Great to hear Chris, thank you!

Classificada 5 em 5 estrelas

We book with indie camper they had a…

We book with indie camper they had a lot of issues but they removed the 2 nights that we were going to pay and give us another extra free of charge. So overall cuz of that we had a good experience, imoova as always was understanding of the situation and help us on they side. We received the link to the Spotify playlist of imoova that we enjoy on the road we were listeners number 23 hehee

11 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Thanks for your feedback, Dany!

Classificada 4 em 5 estrelas

Hot water did not work

Hot water did not work. Unit was very different from the one posted by Imoova. Having large bed on top of the main bed made it very uncomfortable. The posted unit had a shower and toilet this one didn’t. The pickup was very brief and not helpfull. On completion the service was excellent. Unit seemed very old but did get us there.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Thanks for your feedback Edward, suppliers strive to give you the vehicle they list on our website but due to the unpredictable nature of relocations this isn't always possible and they have to give you the closest possible vehicle they have available

Classificada 5 em 5 estrelas

Thanks IMOOVA

IMOOVA are very well organised and easy to deal with. All parties were aware of the process and it went very smoothly. Well done IMMOVA!

16 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Thanks Greg!

Classificada 1 em 5 estrelas

We booked an RV for cheap through them…

We booked an RV for cheap through them as it needed to be returned from Hobart to Melbourne. They were unresponsive about the details of the spirit of Tasmania booking and when we finally got an answer we found out it was on a fully booked out ferry overnight with no room booked. The spirit staff advised us the car was booked well in advance so they either choose to withhold the details or were incompetent. Since we couldn't book a room and have kids we had to cancel. Despite over a month of notice they took out security deposit and were uninterested in finding a solution. I'd highly advise against doing business with them as they seem untrustworthy.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Hi Joseph, I know you’re unhappy about the resolution but the free ferry is for a recliner and not a cabin. Relocations are offered at $1/day and have strict cancellation policies, not being able to upgrade to a cabin does not void the cancellation policy.

Classificada 5 em 5 estrelas

The Road Trip

Consistently rated as a 5-star service that turns complex travel logistics into a relaxing, "best trip ever" experience!

11 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Thanks for your feedback Peter!

Classificada 5 em 5 estrelas

Gold coast to Sydney in 24 hours!

It took a little while to go through all the paperwork to get going intitally, but the staff were really helpful and overall the journey was fairly cruisey.

Its an interesting way to travel around and can be really cost effective if you have the time, especially if you get a campervan with multiple days. I would definitely recommend trying it if you enjoy driving. I would happily do another.

13 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Thanks for your feedback Justin!

Classificada 4 em 5 estrelas

Adelaide to Brisbane by carThe pick up experience was slow as the…

The pick up experience was slow as the staff were not aware we were picking the car up but eventually got on the road. The manager gave us a quick rundown on how to operate the car which was good. The car itself was very clean inside and out. The drop off process was the same as the pick as the staff had no record of the car being dropped off and they didn't provide any evidence that the car had been returned in good condition. Besides that it was a good trip.

6 de fevereiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Thanks for your feedback Stuart

Classificada 5 em 5 estrelas

precio y atención perfecta

Mi experiencia con inmmova a diferencia de con la empresa de caravanas.
Siempre respondían y con un trato amable y cercano.
Las ofertas son indiscutiblemente baratas.
Muy recomendable comprar un seguro de viaje por si acaso cancelan.

31 de janeiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Gracias Javier!

Classificada 1 em 5 estrelas

Where's my refund

Did a recolation where the linen kit was supposed to be provided, it was never given to us. Had to pay 100€ for sleeping bags. 20+ emails and I'm still fighting for a refund of linen. Terrible company to deal with, do not recommend

28 de outubro de 2025
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Hi Poppy, we're sorry to hear this. The linen kit is advertised by & provided by the rental company you booked with, not Imoova, so their customer service team are best placed to assist with this.

Classificada 4 em 5 estrelas

There was no refund on a VIP backorder…

There was no refund on a VIP backorder booking when I had already found an alternative myself.
Speaking to someone is not easy to get ahold off either!

27 de janeiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Hi Dmitry, you can contact the team at hello@imoova.com or use our live chat during office hours

Classificada 1 em 5 estrelas

Always have a backup plan....

Be very carefull when booking thorugh Imoova. They will easily cancel your booking a few days before pick-up. I know its not directly Imoova´s fault, but i know that we will never ever take the risk of booking through imoova again.
They cancelled our van just 1 week before pick-up and now we are lost, since its busy season here in New Zealand so almost everything is booked or crazy expensive. We booked it 2 months ago.
So just a tip, always have a backup plan incase they cancel your booking

27 de janeiro de 2026
Opinião espontânea
logótipo da Imoova

Resposta da Imoova

Hi Julie, cancellations are rare but unfortunately do happen due to the unpredictable nature of relocations, we're sorry your experience was not a positive one.

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