Indigo Home and Gift Opiniões 

217
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great choice of sofas in store. Quality furniture. Staff knowledgeable and helpful in choosing the right pieces of furniture. Delivery was within time frame advised. Delivery team assembled the sofa u... Ver mais

Classificada 5 em 5 estrelas

I mean the most beautiful place, a real treat for the senses, we started with gorgeous coffee and yummy cake . Then we browsed , we were looking for a rug, Gill and Matt were amazing, Gill really le... Ver mais

Classificada 5 em 5 estrelas

Great local store, we love our new sofas, very comfortable Helpful staff in store from the word go and the sofas arrived in said time frame, delivered with care....first class

Classificada 5 em 5 estrelas

Great customer service and very helpful knowledgable staff. Delivery team were on time, efficient and friendly. Settees are perfect in our room, and very good quality Thank you Indigo

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(217)

59 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

My favourite shop

My favourite shop, furniture is beautiful and good quality. Recently received my new sofa which arrived on time. I was kept upto date on the day and the delivery guys were very professional and helpful. Nothing was too much trouble and they made sure my sofa was in place and ready to use.
I would have no hesitation in recommending Indigo. All the staff are very friendly and professional in their approach and also offer good advice. Also Palm coffee lounge is amazing too.

4 de abril de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you so much for your wonderful review! We’re absolutely delighted to be your favourite shop – that truly means the world to us. It’s fantastic to hear you’re loving your new sofa and that the delivery experience was smooth, professional, and stress-free. We’ll be sure to pass on your kind words to the whole team, including the brilliant staff at Palm Coffee Lounge. Your recommendation is greatly appreciated, and we can’t wait to welcome you back again soon! 😊🛋️☕

Classificada 5 em 5 estrelas

Absolutely amazing service from start…

Absolutely amazing service from start to finish and products are beautiful. I would definitely recommend this shop and delivery people were so helpful and nice.

26 de março de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you so much for your lovely review! We're thrilled to hear you had an amazing experience from start to finish and that you're pleased with your beautiful new pieces. Your recommendation means a lot to us, and we’re so glad our delivery team made a great impression too. We look forward to seeing you again soon! 😊

Classificada 5 em 5 estrelas

Superb!

After purchasing a beautiful sofa I was offered delivery.
Two lovely gentleman turned up perfectly on time and nothing was too much trouble, they treated my property with respect and the sofa was installed exactly where I asked.
Thank you Andy and Phil x

20 de março de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your lovely review! We're so pleased to hear that you’re happy with your beautiful new sofa and that Andy and Phil made the delivery experience so smooth and respectful. We'll be sure to pass along your kind words to them. Thank you again for choosing us – we hope you enjoy your new sofa for years to come! x

Classificada 5 em 5 estrelas

Bed and Bedroom furniture

Was made up e with the whole delivery got tracking info on when will be at property
Guys were great friendly and professional put bed together made sure was positioned correctly

11 de março de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your kind review! We’re so glad to hear you were pleased with the whole delivery experience. It's great that the tracking info kept you informed and that the delivery team were friendly, professional, and took care setting up your bed just right. We hope you enjoy it, and we’d love to welcome you back again soon! 😊

Classificada 5 em 5 estrelas

Kept fully informed about delivery…

Kept fully informed about delivery schedule, the two men that came, set up chair, and removed all packaging, they where really nice friendly, A Credit to Indigo. Whole experience from purchase to delivery 5☆

11 de março de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you so much for your fantastic review! We’re delighted to hear that you had a 5-star experience from start to finish. It’s great to know you felt well informed throughout, and that the delivery team made such a positive impression — we’ll be sure to pass along your kind words. Enjoy your new chair, and we look forward to seeing you again at Indigo! 🌟

Classificada 5 em 5 estrelas

Excellent customer service from…

Excellent customer service from ordering to delivery..

6 de março de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your kind words! We’re so pleased to hear that you received excellent customer service from start to finish. It means a lot to us, and we look forward to welcoming you back to Indigo in the future! 😊

Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish. Very helpful assistant in store and a great delivery team. All in all, a very efficient experience.

5 de março de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience, from the helpful assistance in-store to the great delivery team. It’s fantastic to know everything went smoothly and efficiently. We truly appreciate your support and look forward to serving you again! 😊

Classificada 5 em 5 estrelas

Outstanding customer service

Outstanding customer service. A table which was purchased in January had a slight defect. This wasn't seen immediately. Indigo replaced the table top. Laine and her staff give excellent customer service and its always a pleasure to shop there and of course have great cup of coffee. The furniture is beautiful and outstanding quality. Thank you once again.

26 de fevereiro de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you so much for your fantastic review! We’re so pleased to hear that Laine and the team were able to resolve the issue with your table promptly and to your satisfaction. We always aim to provide excellent customer service, and it’s wonderful to know that you enjoy shopping with us and having a great coffee too. Your kind words about the quality of our furniture mean a lot to us. Thank you once again, and we look forward to welcoming you back soon! 😊

Classificada 5 em 5 estrelas

Dining room table

Phil and Andy the delivery team arrived on time as promised, they assembled the table and placed it in the right place, professional, nice and friendly team and left the dining room in a clean condition.
Thanks guys.

25 de fevereiro de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your wonderful feedback! We’re so glad to hear that Phil and Andy provided such a professional, friendly, and efficient delivery service. It’s great to know they took care in assembling your table and left your dining room clean. I’ll be sure to pass along your thanks to them! We appreciate your support and look forward to serving you again! 😊

Classificada 5 em 5 estrelas

staff very friendly very helpful

staff very friendly very helpful. built the chairs and settee with no problems and put them in place. would recommend

21 de fevereiro de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your lovely review! We're thrilled to hear that our staff were friendly and helpful, and that the delivery team built your chairs and settee with ease, placing everything just where you wanted. Your recommendation means a lot to us, and we’re so happy you’re pleased with your experience. We look forward to welcoming you back soon! 😊

Classificada 4 em 5 estrelas

Corner Sofa review

Easy to buy and delivery sorted easily on sofa. They don’t arrange removal of old sofa.
Service in shop friendly.
Delivery guys great.
Watch out for prices in shop as it does not include delivery. Delivery and build is £55

20 de fevereiro de 2025
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your review. We’re glad you found the buying process easy and that our in-store team and delivery drivers provided a great service.

We’d like to clarify a few points. The price of the sofa, like all our furniture, was clearly displayed as the product-only price, with delivery and assembly being an optional extra. This was explained at the point of sale, and we also made it clear that you were more than welcome to collect the sofa yourself, completely free of charge.

The sofa you purchased was already discounted by 30%, making it an incredible deal. On top of that, our delivery and assembly service is just £55—significantly less than what larger furniture chains charge. For example, DFS (£129), Sofology (£119), ScS (£119), and Furniture Village (£109) all charge far more. As a small, family-run business, we simply cannot absorb these costs, as they cover the van, insurance, fuel, and fair wages for our hardworking delivery team.

We put in a huge amount of effort to provide excellent service, which is reflected in our countless 5-star reviews. It’s disheartening to see a 4-star review, especially when we did everything we could to be transparent and fair. We truly appreciate your support, but every single star matters to a small business like ours.

We hope you love your new sofa, and if there’s anything else we can do for you, please don’t hesitate to get in touch.

Classificada 5 em 5 estrelas

Great customer service in store

Great customer service in store. Order delivered within the timeframe. Delivery was prompt, on time and the delivery guys polite, respectful and efficient. Very pleased with the sofa. Would definitely recommend.

16 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great products and excellent service

Great products and excellent service! Friendly helpful staff. Big thanks to the two guys who just delivered our sideboard. Polite, and friendly, even placed the sideboard perfectly in our room. Highly recommend a visit to the store!

9 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Happy buyer

Great product and service received from indigo customer services .
Also delivery drivers are very professional and polite.

19 de dezembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your lovely review! We're so pleased to hear that you're happy with your purchase and received great service from our customer service team. It's wonderful to know our delivery drivers left a positive impression with their professionalism and politeness. We truly appreciate your support and look forward to assisting you again in the future!

Classificada 5 em 5 estrelas

Excellent communication from Indigo…

Excellent communication from Indigo regarding delivery.
Delivery men were very polite, and assembled our dining furniture within an hour.
Furniture itself is just as expected: sturdy, strong and modern.

18 de dezembro de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your fantastic review! We're delighted to hear that you appreciated the excellent communication regarding your delivery and that our team made the process smooth and efficient. It’s great to know your dining furniture was assembled quickly and met your expectations with its sturdy, strong, and modern design. We’re thrilled to have you as a happy customer and look forward to serving you again!

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