Love my INKBIRD remote thermometer. At least I did until it stopped charging. No worries though as I contacted INKBIRD and they walked me through troubleshooting and when it still would not work the... Ver mais
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Leia as opiniões dos outros
Ich bin mit meinem BBQ Wireless Thermometer sehr zufrieden,und würde es jederzeit nochmal kaufen.Es ist sehr genau,und alle gewünschten Garpunkte waren immer perfekt!!
They used to have good products and customer support, but now customer support is non-existent. I have about 8 inkbird products, mostly controllers for tents, but a few kitchen items. When they fail,... Ver mais
Prodotti Inkbird davvero top! Ho acquistato sia il termometro istantaneo che lo smart PID e mi hanno semplificato tantissimo la gestione delle cotture. L’app è comodissima: posso controllare tutto d... Ver mais
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Respondeu a 30% das suas opiniões negativas
Geralmente responde em 48 horas
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Fast shipping
Love my INKBIRD remote thermometer.
Love my INKBIRD remote thermometer.
At least I did until it stopped charging.
No worries though as I contacted INKBIRD and they walked me through troubleshooting and when it still would not work they sent me a new one.
Ich bin mit meinem BBQ Wireless…
Ich bin mit meinem BBQ Wireless Thermometer sehr zufrieden,und würde es jederzeit nochmal kaufen.Es ist sehr genau,und alle gewünschten Garpunkte waren immer perfekt!!
One of the reasons I go for Inkbird is…
One of the reasons I go for Inkbird is the service. I had an issue with a Inkbird thermometer and customer service have send me a new one instantly. Thanks for the good service!
Zero customer service
They used to have good products and customer support, but now customer support is non-existent. I have about 8 inkbird products, mostly controllers for tents, but a few kitchen items. When they fail, I won't be replacing them with products from the same company.
This instrument does not work because…
This instrument does not work because it can only be used thru less than 5G. No one has less than 5G anymore, so it is useless. A wait of money.
Every time I use them
Every time I use them, the probe goes off-line during a cook. It’s very frustrating and annoying.
After purchased an IBS-PO3R pool…
After purchased an IBS-PO3R pool thermometer, I had an issue with the product. I contacted customer service and they immediately resolved the issue with a replacement. Nini and the INKBIRD customer service staff stand behind their products with integrity.
Had a problem with a probe
Had a problem with a probe, contact inkbird and they were more the happy to remedy my problem. Talked me through the process to determine what was wrong and found the problem. Defected probe. They said they would send me a replacement and.....yup they did. Back to grilling and smoking
Ordered it still has not delivered
Ordered it still has not delivered. Little premature on your request for an evaluation
Great products and great customer…
Great products and great customer service. I would definitely purchase from them again!
Fast, helpful response
There was a problem with the transmitter on my thermometer. I reached out to Inkbird and the issue was resolved that day. Great communication and response time.
Good quality, slow to ship
The quality of these units is very good. I’ve had some now for several years and they hold up well. It did take a while before they shipped or I’d have given 5 stars.
No replacement for ISC-BW027 controller oven probe
ISC-BW027 controller oven probe was providing erratic readings. I tried to purchase a new oven probe but Inkbird could not supply a replacement. Poor support for a product purchased 2 years ago. At least they could test an aftermarket probe to work with their controller.
IIC-800-WIFI Failed After Just Over 2…
IIC-800-WIFI Failed After Just Over 2 Years – No Solution Offered
My INKBIRD IIC-800-WIFI irrigation controller developed a "Clock is abnormal" error after just over two years of actual operation and became unusable.
The controller continuously lost its date and time settings. Factory reset and full reconfiguration did not resolve the issue.
While researching the problem, I found multiple discussions in the official INKBIRD community and reports from other users describing similar Clock Error, Clock Abnormal, Time Error and Line Error symptoms on IIC-800 controllers.
I contacted INKBIRD support and was referred to the official INKBIRD AliExpress store. The store's recommendation was simply to purchase a new controller because the warranty period had expired.
After following the process requested by INKBIRD, no repair option, replacement program, technical solution or goodwill support was offered.
My review is based on both the product failure and the after-sales experience.
Inkbird treat their customers with contempt
I ordered a BBQ adapter (approx 15 dollars) and waited for it to arrive from China. When it got to the UK Evri messed up delivery and instead of a cheap BBQ adapter I received a pair of ladies shoes. Now I am forced to wait for an extra month before I can even choose between redelivery or a refund as Inkbird states it has to wait for the courier to decide if my parcel is lost or not! As I sent both companies involved evidence of my lovely new gold strappy shoes, I'm not what other conclusion anyone could come to.
Inkbird, by not trusting me, has treated me like a thief. Ironically, as they have not provided me with either a refund or the item I paid for, my feeling is that they are thieves.
I advise all UK buyers to look elsewhere. If they are prepared to quibble over an item as cheap as this, and treat customers in this way, how do you think they treat their workers or penny-pinch during production?
Excellent product and amazing service
Excellent product and amazing service. Thank you!
They are great web e shope !!!
They are great web e shope !!!! i m living in Greece and i ordered wrong item by mistake , the help me a lot to resolve my problem , they was extremely helpul !!! i suggest them 100%
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