Inkbird Opiniões 

Tried for over 40 minutes to register this stupid thing on app and then log in with a passcode it was ridiculous. Then the stupid thing wouldnt connect. U would think i was trying to enter the Pentagon it was so difficult i gave up

Awesome and very prompt customer support. Great products.

I purchased a wireless thermometer from Inkbird two years ago. Upon receiving it, I was disappointed by the lack of an ambient temperature alarm. Inkbird promised to send me a new unit of an updated version if this feature was ever released. Two years later, the new version came out, and they actually followed through on their promise. Very impressed with level of customer service!

Relevant products , fast free shipping , fast support and reply, warranty as promised
Recommended

I had a technical issue with the sensor on my IHC-200. After contacting support and providing the necessary video documentation, the communication was professional and efficient. Inkbird handled the warranty claim correctly by sending a replacement unit. A very satisfactory experience with a brand that takes responsibility for their products.
Hans-Peder Nielsen

I have bought several Inkbird products and, while I have had issues in the past, their Customer Service has always been faultless and replaced products free of charge when necessary.
This time though I bought the product IBS-P04R which was a brilliant product while it worked. Unfortunately after 5 months it fell apart which seems to be a common occurrence, looking at the reviews on Amazon. I like and need this product so all I want is a new one but they are refusing to send me one - I suspect they know the product is no good so are not wanting to send more out.
Unfortunately they are also refusing to refund the product despite their 1 year warranty claims. They are now not answering emails either. All they have done is to offer to replace the product with a different, cheaper product that does less.
Not at all happy with them!

I am now updating the review as they have, following the initial review, refunded the money and explained what the issue is. As I guessed from the number of bad reviews on Amazon, the product had to be withdrawn due to quality issues and that is the reason they cannot replace it. So, I have updated the review from 1 to 3 stars as the customer service improved although the product, while being brilliant and innovative, does fall apart after a few months. Hopefully, if they do release a working version, they will let me know as I will certainly buy it as I do not know of any other product that monitors pools and spas water quality while being solar powered and sending the results to a meter that you can see without having to get up or go out to check it yourself.

I've never received my product I paid for

Awesome product.

I should have read the other reviews about how hard this product is to get synched up with a router. I have tried everything and I still don't have communication between the gateway and my router and I'd like to return this. Please let me know how to go about this.

Have one of their wireless food thermometer. It has never worked and constantly discon3cts from the Bluetooth on my phone.

Livraison très longue ! J'ai enfin reçu mon colis... Il fait des milliers de kilomètres (Chine) et est emballé n'importe comment sans protection suffisante. Bilan le coffret est tout endommagé. Je ne recommanderai jamais d'autres produits Inkbird à la maison mère. Cette société se moque de ses clients!

I sought some advice and got a useful and helpful response within a few hours

I had a malfunctioning product arrive, and service quickly assessed the situation and issued a replacement. Very satisfied with the service.

Todo funciona perfectamente y el envío ha sido rápido

I have had two of their pool thermometers now. The first one was good for the first year, in the second year it started consuming batteries at an alarming rate (about every two weeks), and eventually it died. I was given a new one in December 25 as a gift and the batteries lasted two months, then two weeks for the next set and now it will not pair to their apps. I identified that they in fact supplied the wrong product, there is a new version that fixes the problems reported in the old version. They put the old one in a new box and refuse to replace it (as a gift I do not have a receipt). They are being extremely stubborn for the sake of a $40 device. Please don't support them. They know their devices have issues, you can see it by the way they talk about the new model being superior to the old one. Yet, they are passing off old models as new ones. It's just such terrible service for such a small cost to them.

I would give this product 5 stars except for an issue setting up the app on my phone. I don’t need or want an app on my phone so I can tell what the water temperature is in my pool while I am in a different time zone. Otherwise, it has worked flawlessly

Inkbird Australia seem to be fine, although I haven't received my item yet. They state 2-8 day delivery from the Australian warehouse. Yesterday was the 8th business day and the item has been sitting in their logistics partners warehouse within 3km of my house for 6 days now.

When i raised this with Inkbird they repeated twice that the item is 'in transit' and thanks for my patience and understanding.

Well Inkbird, I don't understand and I have run out of patience.

My recommendation is to choose another delivery option other than theor free delivery - even Australia Post does better than Inkbird logistics partner.

Ik heb een nieuwe zwembadthermometer besteld, hoopte op een meer nauwkeurige versie. De huidige geeft 2-4C aan, als het water bevroren is, best bijzonder.
Nieuwe thermometer besteld, na dik 2 weken maar eens gevraagd waar hij blijft, reactie: hij is tijdelijk niet leverbaar. Op de website kan je hem nog gewoon bestellen, ik vind dit niet betrouwbaar over komen.

I have purchased a sous vide and vacuum sealer. The vacuum sealer was DOA. Not heating up. I have been trying to contact the company for a few days now without anyone responding. I have left a voice message and FB message and today I just tried to send a contact form message and not sure it is even going anywhere. I just want them to resolve my issue or provide a refund.