Love my INKBIRD remote thermometer. At least I did until it stopped charging. No worries though as I contacted INKBIRD and they walked me through troubleshooting and when it still would not work the... Ver mais
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Leia as opiniões dos outros
Ich bin mit meinem BBQ Wireless Thermometer sehr zufrieden,und würde es jederzeit nochmal kaufen.Es ist sehr genau,und alle gewünschten Garpunkte waren immer perfekt!!
They used to have good products and customer support, but now customer support is non-existent. I have about 8 inkbird products, mostly controllers for tents, but a few kitchen items. When they fail,... Ver mais
Prodotti Inkbird davvero top! Ho acquistato sia il termometro istantaneo che lo smart PID e mi hanno semplificato tantissimo la gestione delle cotture. L’app è comodissima: posso controllare tutto d... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 30% das suas opiniões negativas
Geralmente responde em 48 horas
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HIGHLY RECOMMENDED
Product is very simple to use and the company customer service is first class.
I have three Inkbird thermometers…
I have three Inkbird thermometers (kitchen probe, pool, and wall) and they have all impressed me for value of money, ease of use and reliability.
Genial einfach!!!
Mein Sohn hat das Teil schon über Jahre und ich bin glücklich es mir auch gekauft zu haben!! Problemlos ohne SchnikSchnack👍👍👍
Rubbish customer service
Been using a ink bird aquarium heater controller for 6 months the probe failed this morning
Ink Bird will not honour the 12 month warranty
Because the product is not purchased through official channels, onlyhereshop is a third-party seller, not directly dispatched by us, we cannot judge that it is a brand new genuine one, also cannot confirm its warranty period, so we do not have the authority to directly reissue it.
If purchased from official channels, if the product is damaged within 12 months (non-human reasons), we have a free return service.
In addition, in order to give you a better shopping experience, please purchase our products from official channels (Amazon/ebay/ AliExpress/ inkbird official website) so that we can provide convenient services.
So could you contact the seller to return or exchange the goods?
Please kindly understand
I bought the inkbird IBBQ-4T and i love…
I bought the inkbird IBBQ-4T and i love it ! But it start having issue with the wifi connection and i coulnd connect it anymore ... But then i've write to the customer service and they sent me an other one for free right away !!! The service is out of this world ! I will trust this compagnie again for sure !
good item
I purchased a food sealer Inkbird Plus, first one was damaged on delivery, contacted them and they sent replacement. Told me I did not have to return broken one. Replacement one ended up with a fault making it unusable. within 6 months, I have hardly used it and it
However, they contacted me and hopefully will resolve issue. Customer Service is amazing.
I purchased a IIC-600-WiFi irrigation…
I purchased a IIC-600-WiFi irrigation controller.
It is useless: each irrigation last only 30 seconds whatever the settings you choose...
I have to replace it !
Completely useless Grill Thermometer IBBQ-4BW and the Inkbird app
Just to express a word of caution for potential buyers of Inkbird offerings - stay away from their stuff! They make pretty good hardware, which ironically cannot be used because their software engineers have no clue how to design reliably working software. I have now two units, which are completely useless due to that. I am in contact with their customer support but after half a year I decided to stop being their beta tester !!! You have been warned!!!
And do not believe the ir own website reviews - they remove the bad ones faster than you can say word INKBIRD ...
Acheté y a 1 mois
Acheté y a 1 mois, thermomètre avec 4 sondes, dans les quelles 2 marquent des valeurs faux, genre 10 ou 15 ° de plus et aucune réponse via leur sites!
Un vol !
Easy temp and humidity CONTROL
Great communication, fast delivery if in stock, and I can highly recommend the IHC-200-WiFi U.K. and the iTC-308-WiFi U.K. for easy and accurate temperature and Humidity control, from anywhere, anytime, just open the app and hey presto. I've used them for 3 months and love em so much, i've even ordered another pair!!!
Garantiefall
Ich hatte vor 15 Monaten ein Temperaturschaltgerät dieser Firma bestellt und bislang problemlos im Einsatz. Nun stellte sich ein DFefekt heraus, der das >Gerät min seiner Funktion einschränkte. Ich bat die Firma um Hilfestellung. Hier war sehr scshnell ein kompetenter Kontakt hergestellt (Cassie) Leider konnte sie mir auch nicht helfen und riet mir, da die ein Jahres Garantie abgelaufen war zum Kauf eines neuen Gerätes.
Nach Verweis auf die in Deutschland gültige 2-Jahres Garantie und der Bitte, mir aus Kulanzgründen ein Gerät zur Verfühgung zu stellen, sendete mir die Firma InkBird innerhalb von 5 Tagen ein neues Gerät zu.
Das nenne ich mal Dienst am Kunden und problemlose kulante Umsetzung der 2 Jahresgarantie. Kompliment an die Firma mit solch kompetenten Mitarbeitern
T. N.
Great customer service
Thanks for the fast email response and great customer service. Great products also.
The only reasonable controller I found…
The only reasonable controller I found that has such a wide temperature and power range! Easy to program, just for heaters on/off, or even by time of day. Solid design for housing and cables.
Note that the controller switches heat ON with the (default) margin (1C/2F) BELOW the set point, and turns OFF AT the setpoint!
meme si on le recoit en cadeau il ne…
meme si on le recoit en cadeau il ne respecte pas le garantie
Disappointment abounds
I was very disappointed at the amount of time it took to receive my unit. The order was made on 8/31 and it was not received until 9/14. It took 13 days just to start moving out of the Mableton, Georgia store. That doesn't sound very customer oriented to me.
Have not received item
Worthless guarantee
Thermostat stopped working after 10 months but Inkbird will not honour the one year manufacturers guarantee as they did not supply the item direct to us. The supplier also would not honour the guarantee as they stated it is a 'manufacturers guarantee'.
Colis non reçu
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