InsuranceHotline.com Opiniões 

2382
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Helpful in determining our insurance rates. We have 2 cars to be insured, separate principal drivers, but the on-line form didn’t ask for the 2nd drivers details. This made our quote much higher.

A empresa respondeu

Classificada 5 em 5 estrelas

I WAS LOOKING A COMPARRISON OF INSURANCE COVERAGE FOR MY 2 VEHICLES AND MY HOME. WAS CONTACTED BY SCOOP INSURANCE AGENT ,VERY POLITE AND HELPFUL. SHE PROVIDED A FEW IMURANCE COMPANIES AND I COMPARED... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Expect more of a personal interaction. • Person on the other end of the line did not inquiry about what I was "looking" for. • No attempt at finding out what I want(ed). • Simply put: I-M-P-E-... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The people with whom I spoke were all very friendly and helpful. The broker was knowledgeable and provided all the detail I required. I had a very short wait time when being transferred and when addit... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de automóveis
  2. também em
  3. Companhia de seguros de habitação
  4. Site de comparação de preços

Informação fornecida por diversas fontes externas

We’re all about helping you save money Have you ever bought something only later to find out that you could have gotten the same item cheaper elsewhere? We really hate that feeling. That’s why back in 1994, we set out to help Canadians like yourself avoid that sinking feeling when it came to buying insurance. We all need insurance, but no one should overpay for it. Insurance is funny (no, really it is). Whether it’s car insurance, home insurance, life or travel insurance, the rate you pay with one company is not the rate you’ll likely pay with another. There is so much that goes into calculating an insurance rate, it’s safe to say that no two insurers are alike. And, it is for this reason that you need to comparison shop your insurance needs; otherwise you run the risk of spending too much on your coverage. How much could you end up overpaying? Well, with car insurance for example, it could be hundreds, even a thousand or so dollars.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(2382)

120 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Agent was excellent

Agent was excellent, unfortunately the home insurance quote was off the wall, didn’t even come close to what I’m paying now 130$ more insane! Car insurance was reasonable! When I say reasonable I mean you were a little lower but not worth the change!

28 de dezembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Kenneth,

We appreciate your feedback and are glad the agent was excellent. We're sorry the home insurance quote was not what you expected, though the car insurance was reasonable.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

Saved 100's of Dollars - Easy Process

I had used Insurance Hotline last year to review some auto insurance quotes but decided to stay with my current provider of many years. This year, unsolicited, Insurance Hotline sent me some quotes and this time the deal was too good to pass-up and I went with the company that provided the lowest price from the ones that Insurance Hotline had provided. The insurance is with a very well-known and reliable carrier so I feel great about my decision. The process was simple and easy. Insurance Hotline called me after I had expressed interest in their quotes and warm-transferred me to the agent that helped me. That process was easy as well and the agent was very helpful. I had always felt you couldn't get good deals from other insurance companies but they proved me wrong.

19 de dezembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Scott,

We're happy to hear that you found great auto insurance savings this year! It's wonderful that our simple process and helpful agent made your experience so positive. Thank you for sharing your experience.

All the best,
InsuranceHotline.com

Classificada 1 em 5 estrelas

Frustrating experience.

I spoke to an agent who hung up on me when told him to be direct. Not a pleasant experience.He was to busy telling me his qualifications instead of the quote. Very frustrating experience.

18 de dezembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Paul,

We appreciate you bringing this to our attention. We're sorry your interaction was unpleasant, and the agent wasn't focused on your quote. We'll review this to improve our service. Thanks for your feedback.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

I did not find my car

I did not find my car - 2013 HYUNDAI SANTA FE SPORT 2.4 4DR 2WD in the dropdown, only 2.0 existed

15 de dezembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Anatoliy,

We appreciate you bringing this to our attention! We're sorry the 2.4 engine option for your 2013 Hyundai Santa Fe wasn't available in the dropdown menu. We'll investigate this right away.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

Insurance Quote

Very informative, People answered all my questions. Very polite.

15 de dezembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Richard,

We're happy to hear that our team was informative and polite! We appreciate you taking the time to share your positive experience with us.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

Great experience & savings!

Great experience dealing with Bethany from Scoop insurance. I have been with my insurance company for years now & decided to shop around for a better price. I will be saving $141 a month!!! Can you beat that?!

8 de dezembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Shafik,

We're happy to hear that you had a great experience. It's wonderful that you were able to find such significant savings by shopping around. Thank you for sharing your positive feedback with us!

All the best,
InsuranceHotline.com

Classificada 1 em 5 estrelas

the first person connected me to a…

the first person connected me to a second person agent for no reason

4 de dezembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Les Spellman,

We apologize for the unnecessary transfer. We appreciate your feedback and will investigate to improve our service. Thank you.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

Individual was precise :)

29 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Randell,

We appreciate you sharing your positive experience! So glad we could help you with your insurance needs.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

The attitude and readiness to help and…

The attitude and readiness to help and explain all my needs

27 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello George,

We appreciate you sharing your positive experience! We're happy to hear that our team met your needs and provided helpful explanations.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

They were helpful.

26 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello,

We appreciate you sharing your positive experience!

All the best,
InsuranceHotline.com

Classificada 1 em 5 estrelas

greed

not helpful at all

22 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello,

We appreciate your feedback. Please let us know what we can do to help you further in the future.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

Very helpful

20 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

We are glad to hear you found is very helpful to assist you with your insurance needs.

Classificada 2 em 5 estrelas

The quote was more expensive than my current insurance company.…

The quote was more expensive than my current policy. It boggles my mind that insurance companies have had record profits in the billions in the past few years and they have the nerve to say rates need to increase due to auto thefts. This should be criminal. This is the result of a Liberal government not keeping things affordable for Canadians.

18 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Stephen,

We appreciate you taking the time to share your thoughts. We recognize your frustration with the quoted rate being higher than your current policy and the concerns about rate increases in relation to auto thefts. We'll share this feedback internally.

All the best,
InsuranceHotline.com

Classificada 1 em 5 estrelas
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Zahid,

We are sorry about your experience was unsatisfactory with the broker we referred you too. We appreciate your feedback and will be forwarding this off to Scoop Insurance Brokers.

All the best,
InsuranceHotline.com

Classificada 1 em 5 estrelas

Spoke with broker at Scoop

Spoke with broker at Scoop. She said would be back to me on monday, never called.

8 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Peter,

We regret that you did not receive a call back as promised from Scoop Insurance. We appreciate your feedback and have forwarded the feedback to Scoop insurance to follow up with you.

All the best,
InsuranceHotline.com

Classificada 5 em 5 estrelas

great service!

4 de novembro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Michael,

We're happy to hear that you had a positive customer service experience. Thank you for your feedback!

All the best,
InsuranceHotline.com

Classificada 2 em 5 estrelas

October 22, 2025

October 22, 2025

Hi,

I am quite disappointed by Arkhip Lebedev (sales broker, P: 289-451-3763) as no response from him after he sent me just one email for my vehicle and home insurance coverages since October 15. Up till today October 22, here is 5 business days I gained none of his words from call nor email for the follow up.

I left Arkhip 3 messages plus one email since October 15 till yesterday. Told Arkhip in my email on October 15 that I couldn't talk with him over the phone at my workplace but would call him to discuss my concerns in the coverages on Monday October 20 when I did call him twice and left him messages, as well as once yesterday October 21.

It seems Arkhip is not intersted in following up my business, would prefer Scoopinsurance could arrange another sales broker to look after my case earlier possible.

Thank you so much.

Louisa Ng (416-893-5603)

14 de outubro de 2025
logótipo da InsuranceHotline.com

Resposta da InsuranceHotline.com

Hello Louisa,

We appreciate you bringing this to our attention. We are sorry to hear about the lack of communication regarding your vehicle and home insurance. We will investigate and forward this off to Scoop Insurance. They will be following up with you directly.

All the best,
InsuranceHotline.com

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Leia mais sobre como processamos as opiniões na Trustpilot.

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