Working with Kathy has been the best customer service experience I’ve had in years. She’s not just an agent; she’s a true advocate for her clients. Whether I have a quick question or need help navigat... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am paying double the amount of insurance, due to Surex in-house policy that doesn't consider MTO certified Abstract and CVOR. Even tough it is clearly stated and approved.Surex will not owner my cle... Ver mais
A empresa respondeu
Surex's online portal was very easy to use and is definitely industry leading. I was contacted immediately by an Alberta-based advisor (Frank) who was amazing to work with the whole way through. Other... Ver mais
A empresa respondeu
I wanted to give a big thank-you to Devin for all the time and effort he put into quoting my condo and vehicle. He came incredibly close to offering the best cost, but in the end, making the switch ju... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de automóveis
- Companhia de seguros empresariais
- Companhia de seguros comerciais
- Companhia de seguros de habitação
- Corrector de seguros
Sobre Surex.com
Escrito pela empresa
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Escrito pela empresa
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Informações de contacto
130 South Centre Street, T0K 1J0, Magrath, Canadá
- 8552426612
- reviews@surex.com
- surex.com
4,5
Excelente
8 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everytime i call the person o talk to…
Everytime i call the person o talk to have more patience and care.
13 de abril de 2026
Resposta da Surex.com
Thank you for your feedback!
Working with Kathy has been the best…
Working with Kathy has been the best customer service experience I’ve had in years. She’s not just an agent; she’s a true advocate for her clients. Whether I have a quick question or need help navigating my policy mid-term, she is always available and easy to talk to. She makes the world of insurance feel simple and human. Thank you for everything!
1 de março de 2026
Resposta da Surex.com
Thank you for sharing such a wonderful review! We are proud to hear that Kathy provided you with the best customer service experience in years. Thank you for sharing your kind words!
Pratham Sood was great with getting my…
Pratham Sood was great with getting my home and auto insurance settled. Very much appreciated his efforts.
21 de abril de 2026
Opinião espontânea
Resposta da Surex.com
We're happy to hear that you're very satisfied with our service. Thanks again for your positive feedback; we appreciate it.
Resposta da Surex.com
Hello,
Thank you for your review. We have confirmed that this document has been requested from your previous insurance company, as they are responsible for issuing the document you’re requesting. If you would prefer, your current insurance advisor can also reach out on your behalf, and we can coordinate with them to confirm your insurance history.
Please let us know how you’d like to proceed.
i still have no ins on my car and i am…
i still have no ins on my car and i am 70 yeaes my house ins is high no help...
13 de abril de 2026
Resposta da Surex.com
Hi Sharon,
Thank you for your review. We would be happy to have your Advisor reach out again to see if there is anything we can do to help. Insurance rates have increased over the years and we are always looking to see if there are better priced markets out there. We will be in touch.
Resposta da Surex.com
Hi Jean-Marc, as a brokerage we don't set rates or determine how insurers structure their payment plans or penalties. In your case, the insurer requesting the larger upfront payment was also offering the lowest premium by a significant margin.
My experience with the agent was very…
My experience with the agent was very good.
13 de abril de 2026
Resposta da Surex.com
Thank you for sharing your positive feedback with us!
Michael was fast and efficient with our…
Michael was fast and efficient with our needs, and always keeps me informed if there are changes to our policies
13 de abril de 2026
Resposta da Surex.com
We're happy to hear that Michael provided fast, efficient service and kept you informed about your policies. Thank you for your positive feedback!
Natasha was extremely proactive…
Natasha was extremely proactive throughout the process. As a first-time home buyer and policy signee, it was crucial to me to have someone so detail oriented to step me through.
13 de abril de 2026
Resposta da Surex.com
We're thrilled that Natasha's proactive and detailed support made your first home-buying experience smooth. Thanks for your feedback!
They were very prompt and responsive
They were very prompt and responsive in handling my case. Quick connection to the insurance provider. They were very helpful in showing the entire claim process.
13 de abril de 2026
Resposta da Surex.com
We appreciate you sharing your experience. Thank you!
Alyks was Incredibly responsive and…
Alyks was Incredibly responsive and great to work with.
13 de abril de 2026
Resposta da Surex.com
We appreciate your positive feedback and are so glad to hear about your great experience. Thank you for sharing.
Resposta da Surex.com
We appreciate your feedback and your continued support!
Had first accident ever last year
Had first accident ever last year, after 50 plus years of driving with no other infractions and my Insurance went up 110%...
13 de abril de 2026
Resposta da Surex.com
Hi John, as a brokerage, we don't set rates or underwriting rules, those come directly from your insurer. If you'd like to discuss options with a different provider, please reach out to your Advisor, Janice, or send us an email at policysupport@surex.com.
Resposta da Surex.com
We appreciate your feedback and are so glad the service was great for you.
Kari was very helpful and knowledgeable.
Kari was very helpful and knowledgeable. She took the time to answer all my questions. I am very happy with my insurance with Surex and would highly recommend them to anyone.
12 de abril de 2026
Resposta da Surex.com
We appreciate you letting us know about the great assistance you received. Thank you for your feedback!
Very helpful and informative
Very helpful and informative. Easy to understand and very friendly
13 de abril de 2026
Resposta da Surex.com
We appreciate your friendly feedback and thank you!
Resposta da Surex.com
Thank you for your 5-star rating!
Resposta da Surex.com
Hi Andrew - as a brokerage, we have no control over the underwriting rules of our partnering insurers - where a risk doesn't qualify, we don't have any recourse. We work with a range of insurers that between them cover most scenarios, & we're sorry we couldn't find an option in your case. If you have any other questions or concerns please reach out to us at policysupport@surex.com.
Resposta da Surex.com
Appreciate your business, Kevin, and thank you for taking the time to review your experience with Surex!
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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