Progress formerly Ipswitch Opiniões 394

TrustScore: 1.5 em 5

1,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Customer service has been an absolute disaster since Podio joined “Progress.com”. I just wanted to delete my old email address (and already had a new email correctly set up in the account and activate... Ver mais

Classificada 1 em 5 estrelas

There is a bug that's been affecting us for quite a while, whereby we get a flurry of 'false' down messages at seemingly random times. We've been talking with support and it's something that is k... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Purchasing process is bad. Paying is easy, but information on retreiving the download for this product is not very clear. You must register to the community, whereupon you are supposed to find your pu... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The FTP connects but only reads all and every file on hmspress.ca as having 0 content, I cannot delete, upload or download any files to update the website. It used to work years ago but now on a s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software
  2. Loja de acessórios para computadores

Informação fornecida por diversas fontes externas

Ipswitch is making the networked world a safer place to share data. We develop software for SMBs and enterprises that assure secure data sharing and high-performance network infrastructures.


Informações de contacto

  • 15 Wayside Road, 4th Floor, 01803, Burlington, Estados Unidos da América

  • ipswitch.com

1,5

Muito mau

TrustScore: 1.5 em 5

394 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Getting to Support should be easier.

Getting to Support should be easier.
For someone from overseas just offering the 0800 phone is difficult.
By email would be easier. The interested could prepare a text in their language, translate to English and make themselves understood by the Support.

5 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for being a customer and for your review, Edvino! We value your honest feedback and always want your experience to be easy. Your suggestion will be sent to the team to review.

Classificada 5 em 5 estrelas

The program is very effective

The program is very effective, simple to use, and very reliable.

5 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for being a customer and for your review, Meredith!

Classificada 5 em 5 estrelas

Awesomely easy to install and use

Awesomely easy to install and use. Put simply, it just works without a bunch of setup and configuration. Drag and drop at its finest!

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for being a customer and for your review, Dwayne!

Classificada 1 em 5 estrelas

As I understand it

As I understand it, if I reset my computer operating system I no longer have Ipswitch WS_FTP Pro 12. What a sham. $49.95 for a one-time install. I will never buy this product again. And I will never advise anyone else to buy it. $49.95 for 1 activation. What a rip off.

Keith Rose

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

I'm sorry for your frustration, Keith. I've sent your feedback to the appropriate team who will follow up on this.

Classificada 5 em 5 estrelas

Easy to use

Easy to use to move members.

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for being a customer and for your review, Jeanne!

Classificada 5 em 5 estrelas

Easy to use and always reliable in…

Easy to use and always reliable in doing what it should
A great product

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for being a customer and for your review, Chris!

Classificada 1 em 5 estrelas

Text is too small and I can not change…

Text is too small and I can not change it

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

I'm sorry for your frustration, Mike. I've sent your feedback to the appropriate people who will be looking into this for you. If you require further assistance or support, please reach out.

Classificada 1 em 5 estrelas

Had previously paid for license but…

Had previously paid for license but lost details when i brought new pc

Emailed ispwitch several times asking for my old license details so i didn't have to buy the software again but no reply

Messaged them on the website chat several times and was told they'd look into it but still got no reply

At once stage i was even told that I should just buy the software again

Been a customer for about 15 years but that didn't seem to make any difference

So had to purchase again.

Hopefully this review might prompt them to refund me

UPDATE - just had a reply from ipswitch saying sorry for my frustration. No offer of a solution to this issue. Just asked me to reach out if i require further support

I have reached out several times already. This issue is still unresolved

dread to think what will happen if i have further issues

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

I'm sorry for your frustration, Kes. I will make sure your feedback reaches the appropriate people. If you require further assistance or support, please reach out.

Classificada 5 em 5 estrelas

Using this for 10 years now.

I use the command line options for automation calls from applications I create. Very reliable and good log files for tracking history.

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for being a customer and for your review, Scott!

Classificada 5 em 5 estrelas

Straight forward instructions for a…

Straight forward instructions for a non-technical person to follow. Once I got all my protocols for 3 different web sites figured out, the progam has worked perfectly for me.

4 de novembro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for being a customer and for your review!

Classificada 5 em 5 estrelas

I used Ipswitch in the past (10 years…

I used Ipswitch in the past (10 years ago) and now (2019), I also find the program very helpful and easy to use. The price is also right for me and others who may require a great program. I would recommend it to anyone who requires FTP for their files. That is It all i have to say.

2 de outubro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for your review and for being a long-term customer, Claude!

Classificada 4 em 5 estrelas

Reliable but with price

Reliable, functional, a bit over priced for my personal needs.

2 de outubro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for your review and for being a customer, Jukka!

Classificada 1 em 5 estrelas

You took away my account so I had to…

You took away my account so I had to make a new. And you took away my program. That is very bad. And your support is not good.

2 de outubro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

I'm sorry for your frustration, Arne. I will make sure your feedback reaches the appropriate people. If you require further assistance or support, please reach out.

Classificada 5 em 5 estrelas

I have used the Ipswitch FTP software…

I have used the Ipswitch FTP software for many years. When my computer crashed and I could't download the old version of the software I purchased the current version. On the surface at least it appears identical to the old version I used everyday for about 10 years. It's easy to install and set up, always dependable, and is a real workhorse. Its a GREAT software product and I've always found the support to be quick and spot on...It's obviously a GREAT company too!!!

2 de outubro de 2019
Opinião espontânea
logótipo da Progress formerly Ipswitch

Resposta da Progress formerly Ipswitch

Thank you for your review and for being a customer!

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