This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... Ver mais
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Really excellent service. Came and fixed my cracked screen within 2 hours with high quality service
iRepairMan successfully replaced the screen on my 1st-gen iPhone SE when other repair shops couldn't source the part due to the phone's age. Not only does the new screen look great and work perfectly,... Ver mais
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Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de reparação de telemóveis
- Assistência técnica de informática
- Loja de artigos para casas móveis
- Reparação de telefones
- Reparação de ecrãs
- Escola de Comércio
Escrito pela empresa
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Informações de contacto
128 City Road Old Street, EC1V 2NX, London, Reino Unido
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4,2
Bom
630 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Faulty Screen and Fake Warranty - Money Back from Amex
Iphone 13 pro max screen was faulty and had dead pixels in just over a month.
Claimed to have a 12-month warranty, but then wouldn't honour it. Claimed every possible actual screen fault is due to own use of the product (lol) and against the T&Cs of the warranty (which wasn't presented before the sale)
Luckily, I paid with Amex and I've gotten my money back.
Do not use this fraud.
1 de abril de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Customer,
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience. At iRepairMan, we stand by our 12-month warranty on screen replacements and handle all claims in accordance with our published terms, which are available on our website and shared upon request.
Unfortunately, we are unable to identify your case in our records. If you believe your repair was mishandled, please email us at support@irepairman.co.uk with your job reference so we can review it further.
We remain committed to providing clear, fair, and professional service to all customers.
Best regards,
Team iRepairMan
Fantastic Service – Finally Got My iPhone 15 Pro Max Fixed!er multiple unsuccessful attempts to…
After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad I did.
The service was fast, professional, and incredibly efficient. My phone was fully repaired in under an hour, with no fuss. The cost was also very reasonable – especially when compared to Apple’s pricing.
Highly recommended if you're tired of the usual repair runaround. Thank you again, iRepairMan, for getting my phone back to full power!
26 de junho de 2025
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Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Ionut,
Thank you so much for your amazing feedback! We’re thrilled we could step in and help when other options fell short. It’s great to hear your iPhone 15 Pro Max is now back to full power, and that you found our service fast, efficient, and reasonably priced.
Your recommendation truly means a lot to us. We’re always here if you need us again!
Best regards,
Team iRepairMan
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jesse,
Thank you for your feedback. We’re sorry to hear you were dissatisfied with your experience. Unfortunately, we could not identify a record of your repair in our system. If you believe there was an issue, please contact us directly at support@irepairman.co.uk with your job details so we can look into it properly.
We are committed to resolving genuine concerns in a fair and professional manner.
Best regards,
Team iRepairMan
Prompt and clear communication from the…
Prompt and clear communication from the get-go with Marty and he did the job (mobile screen repair) at a fair price within 24 hours. Excellent service! Would thoroughly recommend.
15 de junho de 2025
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Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Aasiya,
Thank you for your wonderful feedback! We’re so pleased to hear you were happy with the prompt communication and quick turnaround. It’s great to know the service met your expectations, and your recommendation means a lot to us.
Best regards,
Team iRepairMan
Arrived late at night within 45 mins of…
Arrived late at night within 45 mins of booking. Replaced iPhone screen in 20mins and all OK. Price comparable to when I had this done in a repair shop but this is so much more convenient!
12 de junho de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Asif,
Thank you for your kind feedback! We’re glad we could assist you quickly, even late at night, and that you found the service convenient and efficient. We truly appreciate your support and are always here when you need us.
Best regards,
Team iRepairMan
Marty was just great
Marty was just great! Reliable, efficient and really strong on the technology front. Highly recommend him!
11 de junho de 2025
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Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jamie,
Thank you for your fantastic feedback! We’re thrilled to hear you found Marty reliable, efficient, and technically strong. Your recommendation means a lot to us, and we’re always here if you need assistance in the future.
Best regards,
Team iRepairMan
Great experience
Their service was very fast! I didn’t even have to go anywhere, they came to my house and repaired my phone within 20 mins. The guy who repaired it was very nice.
22 de maio de 2025
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Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Divya,
Thank you for your kind words! We’re so glad to hear you had a great experience and appreciated the convenience of our home visit. It was a pleasure to assist you, and we’re always here if you need us again.
Best regards,
Team iRepairMan
Fast and efficient
20 de maio de 2025
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Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Askar,
Thank you for your great feedback! We’re glad you were happy with our fast and efficient service. Always here if you need us again.
Best regards,
Team iRepairMan
Fitted worst quality back glass
Fitted worst quality back glass, has marks on the back from the adhesive and has no mag safe any more !
I was promised a 2 day turnaround it took 5 days.
Avoid at all costs.
12 de maio de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Customer,
Thank you for your feedback. We’re sorry to hear you were dissatisfied with the back glass replacement and the turnaround time. While we aim to complete repairs promptly using quality components, we understand your concerns and would like the opportunity to review this further.
Please email us directly at support@irepairman.co.uk with your job details so we can investigate and respond appropriately.
Best regards,
Team iRepairMan
Fantastic service and communication
Fantastic service and communication. Will recommend
16 de maio de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Rascim,
Thank you for your great feedback! We’re pleased to hear you were happy with our service and communication. Your recommendation is truly appreciated.
Best regards,
Team iRepairMan
Laptop and IPad Genius
Marty has been a very reliable and competent worker he came to me on Christmas Day !when I was devastated as I had cracked the screen of my iPad and was desperate to talk to my son and grandchildren in USA Marty left his family not only replacing the screen but for the same price cleaned the inside making it brand new he has been several times since as I have many electronic gadgets each time providing the same exceptional service in my home as I am disabled
I not only recommend his firm but assure you that it it would be very foolish to go elsewhere in my opinion
13 de maio de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear D B Miller,
Thank you so much for your incredibly kind and thoughtful words. It was truly an honour to assist you, especially during such an important moment for you and your family. We’re grateful for your trust and continued support, and we’re always happy to help make your gadgets work like new again.
Your recommendation means the world to us. We’re here whenever you need us.
Best regards,
Team iRepairMan
Cheaper than the competition (120 vs…
Cheaper than the competition (120 vs 200 quid), arrived and fixed the phone in his car, and it was a better repair job than my previous one. Happy customer.
25 de abril de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Na,
Thank you for your feedback! We’re glad to hear you were happy with both the value and quality of the repair. It’s great to know we could offer a better experience than your previous one.
Best regards,
Team iRepairMan
Avoid iRepairman at ALL costs
Avoid iRepairman at ALL costs.
I needed a new screen for my iPhone 14 Pro Max. The owner of iRepairman himself came to my house to carry out the repair. He quoted £220 for a "new housing", meaning a new screen and back glass. It sounded like a good deal, but in reality, it was too good to be true, and now I'm paying for it.
Instead of a proper repair, I was left with:
A phone that doesn't even fit an iPhone 14 Pro Max case (the housing isn't even from a 14 Pro Max).
A battery that overheats and barely charges (only gained 9% in an hour using a fast charger).
A fake, poor-quality screen that sticks out of the frame, shows pixel bleeding when pressed, and triggers a "non-genuine part" alert from Apple.
No OLED display as promised — the screen is visibly cheap.
A broken bottom speaker — sound now only comes through the earpiece speaker (probably due to the housing being differernt to my iPhone).
On top of that, he accused me of damaging my own phone, instead of owning up to his work.
He also left my home abruptly without providing a receipt of the botched job he had done to my phone.
When I requested a refund and demanded a repair under the warranty he advertises, he refused to fix the situation.
My phone went from needing a simple screen replacement to being in a far worse, dangerous condition.
I am now pursuing a refund through Section 75, and reporting him to Trading Standards and Action Fraud.
Save yourself the stress. Never trust iRepairman. Cheap price = expensive lesson.
5 de maio de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Customer,
Thank you for your review. We acknowledge your concerns regarding the repair carried out on your iPhone 14 Pro Max.
For clarity and proper handling of your case, we kindly request that you forward all details, including any supporting evidence, to our support team at support@irepairman.co.uk. This will allow us to review the matter formally and respond accordingly through the appropriate channels.
We take all customer communication seriously and will follow up once we receive your email.
Best regards,
Team iRepairMan
Not convinced a new battery was fitted…
Not convinced a new battery was fitted and the back has not been sealed and is loose.
25 de abril de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Simon,
Thank you for your feedback. We’re sorry to hear you have concerns regarding the battery replacement and the back fitting.
To ensure this is properly reviewed and resolved, please contact our support team with your job details at support@irepairman.co.uk. We’re happy to investigate and address the matter under our service warranty.
Best regards,
Team iRepairMan
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Douriya,
Thank you for your kind feedback! We’re glad to hear you found our service efficient. It was a pleasure to assist you, and we’re here whenever you need us again.
Best regards,
Team iRepairMan
Brilliant service- the repair guy…
Brilliant service- the repair guy turned up at my office- had all the gear in his vehicle-fixed my phone in about 20minutes
16 de abril de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Aileen,
Thank you for your great feedback! We’re so pleased to hear you were happy with the prompt and efficient service at your office. It’s always our goal to make repairs quick and convenient.
Best regards,
Team iRepairMan
Quick, convenient service
Martin squeezed me in last minute on a busy Saturday. Really appreciate the quick and friendly service. Would recommend.
5 de abril de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jeanne,
Thank you for your kind words! We’re glad Martin was able to assist you on a busy day. It’s great to hear you appreciated the quick and friendly service. Your recommendation means a lot to us!
Best regards,
Team iRepairMan
Quick service
While it was pricey, the necessity of a same day service for immediate change of LED screen following breakage. A same day service was made within a few hours and peace of mind was reached.
12 de abril de 2025
Opinião espontânea
Resposta da iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jamie,
Thank you for your feedback. We’re glad we could provide same-day service when you needed it most, and that it brought peace of mind. We appreciate your understanding of the cost involved in urgent repairs and are pleased we could assist quickly.
Best regards,
Team iRepairMan
Excellent Work
Excellent Work
Great service, fast and reliable.
Will be using again
4 de abril de 2025
Opinião espontânea
£209.99 is decidedly on the heavy side…
£209.99 is decidedly on the heavy side to replace a broken mobile phone screen but when you'd already paid £288.80 a month earlier for the same job and expected to see the benefits of some sort of Guarantee you start to feel decidedly foolish.
Sure you pay for the convenience of a home visit but on each occasion the phone had to be taken back to the workshop for a couple of days and communication is poor.
Lessons have been learned.
\ef
20 de março de 2025
Opinião espontânea
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