The process and sheer professionalism of the company and how they treat customers is fantastic. I have dealt with plane and simple many times before and I can’t fault them. Speedy delivery and the wel... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Excellent service. My bulk bag of 20mm gravel was delivered the very next morning. The delivery driver ( Neil B ) was very friendly and followed the delivery instructions I left with my order to the l... Ver mais
A empresa respondeu
The service from this company was great. Our order, placed online, was expected within 5 working days. It was actually delivered the next day! What's more the delivery driver took great care not... Ver mais
A empresa respondeu
Great service, only one thing I thought could improve is communication on delivery date. Didn’t get a precise day ,time or even a phone call. After ordering , the email that was sent said will b... Ver mais
A empresa respondeu
Informações sobre a empresa
- Mercado de materiais de construção
- Loja self-service
- Loja de bricolage, casa e jardim
- Plataforma de comércio online
- Empresa de remodelações
Escrito pela empresa
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Informações de contacto
4,7
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service was excellent with a very quick…
Service was excellent with a very quick delivery, however the timber I received wasn’t the best quality. It satisfied my needs but it was very poor really. But I got my job done with it.
1 de abril de 2026
Resposta da Plane & Simple
Hi Malcolm,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Very good service
Very good service, punctual and efficient, very helpful, friendly and polite on the phone.
31 de março de 2026
Resposta da Plane & Simple
Hi Till,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Excellent service and notifications…
Excellent service and notifications very competitive price. Well Happy Thanks
1 de abril de 2026
Resposta da Plane & Simple
Hi Nigel,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Prompt service
25 de março de 2026
Resposta da Plane & Simple
Hi Ivan,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
As a returning customer i wouldn’t go…
As a returning customer i wouldn’t go anywhere else for my timber products
Best prices by far and quality of timber is excellent
Once again delivered on time with a friendly driver who was so helpful
30 de março de 2026
Resposta da Plane & Simple
Hi Justine,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the discount too.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Marie,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Bonnie,
Thank you very much, what a lovely review! We were delighted to assist,and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Easy to use web site and able to…
Easy to use web site and able to compare different companies prices. Great delivery service at no extra charge 👍👍
31 de março de 2026
Resposta da Plane & Simple
Hi Andy,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Got what we ordered in reasonable time…
Got what we ordered in reasonable time for a decent price and the delivery guy put the big bag of stones exactly where we wanted it.
30 de março de 2026
Resposta da Plane & Simple
Hi Philip,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Product came in 2 days which was good
Product came in 2 days which was good. The only thing i would say is the confusing email that said the product had been delivered when it had not?
30 de março de 2026
Resposta da Plane & Simple
Hi Elizabeth,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
VERY HAPPY WITH THE SERVICE
Very quick delivery, driver was excellent, dropped item exactly where I wanted it. Would use again, many thanks.
30 de março de 2026
Resposta da Plane & Simple
Hi Alan,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Just very straight forward
Just very straight forward. My order taken over the phone, then a text message saying delivery would be in two days, which it was. The hard work was me putting it down but eh!, hard work never hurt anyone and it looks just great.
30 de março de 2026
Resposta da Plane & Simple
Hi Sheila,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Great service
Great service - delivered on expected day and time and placed where I specifically asked (sleepers and shingle to side of my drive so I could still get in and out) cheers to all involved
29 de março de 2026
Resposta da Plane & Simple
Hi Paul,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Very pleased with my order ordered 2…
Very pleased with my order ordered 2 ton of soil on Sunday the Monday they rang for conformation of my order then delivered on the Thursday the driver put it exactly where asked of them as well witch was a bonus
29 de março de 2026
Resposta da Plane & Simple
Hi Adam,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Great service
Quick efficient service and exceptional quality and value for money very pleased all round
29 de março de 2026
Resposta da Plane & Simple
Hi,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Great prices
28 de março de 2026
Resposta da Plane & Simple
Hi,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Really easy from start to finish and a…
Really easy from start to finish and a good price found. Second time I've used this company and I'll use again. Recommended!
28 de março de 2026
Resposta da Plane & Simple
Hi,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Mark,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Resposta da Plane & Simple
Hi Robert,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Absolutely fantastic
Absolutely fantastic! Gives you the prices of local merchants so you can pick the best for your needs.
I picked West building supplies in Hull they were brilliant. Great price, free delivery and delivered when they said.
I am more than pleased 🥳
26 de março de 2026
Resposta da Plane & Simple
Hi Julie,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
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