Issues with the delivery: no consignment number on the ‘attempted delivery’ cards on two occasions and no clear consignment number in the delivery texts meant I was unable to rearrange delivery. Email... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Issues with the delivery: no consignment number on the ‘attempted delivery’ cards on two occasions and no clear consignment number in the delivery texts meant I was unable to rearrange delivery. Email... Ver mais
A empresa respondeu
Really brilliant locks! I live on the ground floor but can't sleep without the windows open which obviously worried me security wise. I did some research and this lock came up tops and now I can see w... Ver mais
A empresa respondeu
Ordering was easy, delivery was fast. Product appears to fit the bill. Thank you. We haven't fitted it yet as we're waiting our builder finishing other work before he fits the required window. After... Ver mais
I ordered the Jackloc window restrictors, order arrived very quickly but with 1 item missing. After a quick phone call a replacement was sent out and arrived the next morning. The staff were very... Ver mais
A empresa respondeu
We create the safest and strongest window restrictors in the world to help prevent and reduce the number of accidental falls, and to keep windows safe and secure. Made in Britain, a Jackloc window restrictor has been tested to exceed all elements of the relevant British Standard requirements so that our customers can be secure in the knowledge that they have the strongest window restrictor to keep their homes and businesses safe and secure. We also offer the only window restrictor that is both independently tested and approved for security and safety - The Titan by Jackloc. We have 20 years of expertise and experience to share in respect to opening window safety and security and our products are trusted by leading organisations in Healthcare (NHS + Care homes, where the use of window restrictors is mandated), Student accommodation providers, commercial property owners, Hotels and domestic customers.
Alma Park, Claybrooke Parva, LE17 5BH, Lutterworth, Reino Unido
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Easy to order. Speedy delivery.
Instructions were easy to follow and it works like it should.

Resposta da Jackloc
Issues with the delivery: no consignment number on the ‘attempted delivery’ cards on two occasions and no clear consignment number in the delivery texts meant I was unable to rearrange delivery. Emailed Jacklok and had a very speedy reply via phone and email from Donna. What a star! Helpful, kind and understanding. Delivery all sorted. Thank you!

Resposta da Jackloc
Really brilliant locks! I live on the ground floor but can't sleep without the windows open which obviously worried me security wise. I did some research and this lock came up tops and now I can see why. Heavy, solid and strong really pleased

Resposta da Jackloc
Very helpful on the phone about the product. The product is well designed, robust and easy to fit.

Resposta da Jackloc
I ordered two Jackloc Pro 5 Duos to allow me to keep my inward-opening external door open securely whilst providing ventilation. Very easy to fit, and the low profile appearance minimises visual impact. They worked OK with the standard 200mm cable, but I realised that I'd improve the ventilation in my specific situation with a longer cable. Jackloc provided this special order within one week of my contacting them - very impressed.

Resposta da Jackloc
The titan is sold as secure but all the keys are the same, so anyone can get a key and unlock your windows from outside and get in. Not very secure to me.

Resposta da Jackloc
An exceptional customer service experience. Thank you.
A call on a Saturday, taken by Sam Brown (the sales manager), who couldn’t have been more helpful.
I recently purchased 4x Jackloc products realizing too late after installation (my fault), that they didn’t serve the purpose I had intended.
After hearing my story, Sam kindly offered me expert advise on how best to resolve my situation without affecting the aesthetics of my windows, whilst still achieving my desired requirements (in my case security).
I valued his time, advice and expertise. Excellent customer service. So rare and so appreciated!
Very pleased with experience purchasing from JACKLOC. The instructional YouTube video is really good, beneficial to see best way to install. I phoned customer services before I purchased and spoke to a knowledgeable, helpful member of staff who answered my questions fully. Updated when order was despatched and being delivered by courier. Eco-friendly packaging.

Resposta da Jackloc

Resposta da Jackloc
Great customer service. Answered my questions sent me a link, ordered and received within 2 days.

Resposta da Jackloc
Had recommendation for Jackloc for limiting opening windows. Received quickly, was easy to fit following the video instructions. I did not use the provided screws, and found some similar normal screws to give me the option to remove them in future. (Which will probably never happen)...

Resposta da Jackloc
Good solid safe product which arrived very quickly.

Resposta da Jackloc
I ordered the Jackloc window restrictors, order arrived very quickly but with 1 item missing.
After a quick phone call a replacement was sent out and arrived the next morning.
The staff were very professional and friendly.
The window restrictors were excellent quality.

Resposta da Jackloc
Excellent quality. Nice and heavy which is a good sign for this type of device.
Delivery good. Would normally give a 5.
But for me - one big problem….
ONE KEY - why!?!?! Having to go out and get a spare key cut is time consuming and adds a good % to the cost of the product.
Will be returning sadly.

Resposta da Jackloc
These are solidly made, well constructed, and easy to fit. They, unlike the numerous cheap Chinese made locks of similar design, are going to last a very long time. Ultimately, you get what you pay for. Additionally, I am pleased to say that they are British made, and come with very clear instructions and tamper proof screws.

Resposta da Jackloc
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