My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Ver mais
A empresa respondeu
Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Ver mais
A empresa respondeu
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Informações de contacto
312 W. 2nd St #2382, WY, 82601, Casper, Estados Unidos da América
- hello@japanese-melody.com
- japanese-melody.com
4,5
Excelente
183 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 88% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Japanese Melody
Thank you, Kristina.
We’re pleased the process felt clear and the delivery met expectations.
— Japanese Melody
Kurumi- walnut wood ring
I love it. It doesn't have a shiny finished like the others, looks natural. It's very lightweight and seems fragile when I initially pick it up but so far its been holding. I'd say its well made. I wear it daily and stack with another ring. I am careful for getting it wet as it is made of wood, that's just my preference as I want it to last longer.
25 de fevereiro de 2026
Resposta da Japanese Melody
Thank you, Jessica.
That more natural finish is intentional — we wanted the wood to feel closer to its original character, rather than overly polished.
With time and care, it develops its own quiet depth.
We appreciate you wearing it daily.
— Japanese Melody
Kyoto Triple Leather Bracelet
The quality of the item, packaging and shipping was great. The item itself was mostly constructed well. One of the elements of the bracelet lava stones/volcanic stones is starting to discolor with white bands after about 3 weeks (daily wear, no use in water).
26 de fevereiro de 2026
Resposta da Japanese Melody
Thank you for taking the time to share this.
We’re glad the piece and packaging met your expectations.
Regarding the lava stone — what you’re describing is not typical, and we’d like to take a closer look.
Please reach out to our care team with a photo, and we’ll make this right for you.
— Japanese Melody
Resposta da Japanese Melody
Thank you, Theodore.
We’re glad the process felt straightforward and resolved without friction.
That’s exactly how it should be.
— Japanese Melody
Very elegant ring
Very elegant ring. Easy to wear and blends well with daily outfits.
25 de fevereiro de 2026
Resposta da Japanese Melody
Thank you, Alvin.
We’re pleased the ring feels natural in everyday wear.
That quiet balance is something we aim for in each piece.
— Japanese Melody
Resposta da Japanese Melody
Thank you, Richard.
We’re glad both the piece and the support felt right.
That consistency matters to us.
— Japanese Melody
My husband loves his bracelet
My husband loves his bracelet. We wish there had been a card in the pkg explaining the significance of the onyx and titanium. Thanks!
25 de fevereiro de 2026
Resposta da Japanese Melody
Thank you, Gail.
We’re glad the bracelet was well received.
And your note is a good one — including a card explaining the meaning behind the materials is something we’re currently refining. It should be part of the experience.
We appreciate you pointing this out.
— Japanese Melody
Resposta da Japanese Melody
Thank you, Binta.
We’re glad it arrived quickly and spoke for itself.
That’s always the intention.
— Japanese Melody
Valentine’s Day Gift
Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as Hubby is of athletic build with wider bone structure. I’m including these details in hopes that it will help other customers with sizing. Overall, a great purchase!
28 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Tara.
We’re glad it was received well — and we appreciate you sharing those sizing details.
That kind of clarity helps others choose with more confidence.
— Japanese Melody
Great customer service
9 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Michael.
We appreciate your words — and we’re glad the support felt as it should.
— Japanese Melody
Great gift
Really nice bracelet. Quality is great and fast shipping. I got this as a Valentine present for my husband and he loves it.
31 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Karen.
We’re glad it found the right place as a gift.
And that it was received the way it was intended.
— Japanese Melody
This is a very nice ring
This is a very nice ring. Very good quality made. It only took a week for me to get it,
4 de fevereiro de 2026
Resposta da Japanese Melody
Thank you.
We’re glad the piece met your expectations — and that it reached you without delay.
— Japanese Melody
They made me a beautiful turquoise ring…
They made me a beautiful turquoise ring
Perfect Sizing as well. It took awhile
But well worth the wait .
3 de fevereiro de 2026
Resposta da Japanese Melody
Thank you, Joseph.
We appreciate your patience with the timing — and we’re glad the piece proved worth the wait.
— Japanese Melody
Resposta da Japanese Melody
Thank you.
We appreciate it.
— Japanese Melody
Nice crafted bracelets.
1 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Arthur.
We’re glad the craftsmanship came through.
— Japanese Melody
The bracelet was exactly what my…
The bracelet was exactly what my grandson wanted. He was very happy with it!
7 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Kathy.
We’re glad it brought that kind of reaction — that’s what matters most.
— Japanese Melody
I just love the leather bracelet I purchased . The customer service is beyond excellent. Very pleased customer.
I just love the leather bracelet
6 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Catherine.
We’re glad both the piece and the service felt right.
— Japanese Melody
1A very satisfied customer
1. The ring we purchased was beautiful and of great quality as advertised.
2. It delivered in a timely manner as promised.
3. Customer service was great in responding to a question that I had.
In this day and age of ordering on line it is very rare to have a company perform as well as you did.
Thank you!
3 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Mike.
We appreciate the way you outlined your experience — clarity like that means a lot to us.
We’re glad everything met expectations.
— Japanese Melody
Beautiful bracelet for my son
Beautiful bracelet for my son! Great customer service!
1 de janeiro de 2026
Resposta da Japanese Melody
Thank you, Lynlie.
We’re glad it found the right place as a gift — especially for someone close.
— Japanese Melody
Wouldn't Order from Them Again
I placed an order on 12/15. I received an email stating they were out of the size I ordered and would need to make it. I asked if it would be ready and shipped by Christmas, to which they guranteed it would.
Christmas arrived and I didn't receive my order or any status update. I sent 3 follow up emails...nothing. I emailed a 4th time and stated I would dispute the charge, since there had been no update. They finally replied and the order was shipped that day.
I finally received the order on 1/5 - three weeks after the order was placed. If they had simply communicated their actual timeline there wouldn't have been an issue.
When I did finally receive the item, which was over $100, it was sent in a small bag and shipping envelope. I would expect for an item of that much and it being jewelry I would at least get a box to avoid any damage.
My husband did like the item, but I won't order from them again due to the lack of communication and shipping.
31 de dezembro de 2025
Resposta da Japanese Melody
Thank you for sharing this so clearly.
What you described — especially the lack of communication and the missed timeline — is not the standard we aim to hold. You’re right to expect clarity, especially when timing matters.
In some cases, when a specific size is not immediately available, the piece is made to order. That should have been communicated more transparently, and followed with consistent updates. We fell short there.
Regarding packaging — your expectation is fair. Pieces at this level should arrive protected and presented properly. This is something we’ve already refined.
If you’re open to it, please reach out to us directly. We would like to review your order and make this right.
— Japanese Melody
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.