My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Ver mais
A empresa respondeu
Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Ver mais
A empresa respondeu
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Informações de contacto
312 W. 2nd St #2382, WY, 82601, Casper, Estados Unidos da América
- hello@japanese-melody.com
- japanese-melody.com
4,5
Excelente
183 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 88% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service and fast delivery
Great customer service and fast delivery. My fiancé loved his ring.
26 de dezembro de 2025
Resposta da Japanese Melody
Thank you.
We’re glad it arrived as it should — and that it was received well.
— Japanese Melody
leather mens bracelet…
I purchased the leather mens bracelet and it was beautiful. My husband really liked the different leather strands. I don't know how else to describe it, but it was different. The craftsmanship was excellent and it arrived very quickly.
11 de dezembro de 2025
Resposta da Japanese Melody
Thank you, Leontyne.
We’re glad the piece stood out to you — especially in its details and construction. That’s where it should speak for itself.
— Japanese Melody
Great customer service and products
Great customer service. Got them as gifts for my sons. I was very picky about the quality and Japanese Melody did not disappoint. Will def be ordering again. Thank you
15 de dezembro de 2025
Opinião espontânea
Resposta da Japanese Melody
Thank you, Sharon.
We understand being selective when choosing something like this — so it means a great deal that the pieces met your expectations.
We’ll be here when you return.
— Japanese Melody
Resposta da Japanese Melody
Thank you, Jennifer.
We appreciate it.
— Japanese Melody
Resposta da Japanese Melody
Thank you, Zhijie.
“Sincere” and “thoughtful” are not words we take lightly. We appreciate that.
— Japanese Melody
I recently purchased an opal and koa…
I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet, which gave the whole experience a premium feel from the moment I opened the package. I’d definitely recommend it.
25 de novembro de 2025
Resposta da Japanese Melody
Thank you, Bobby.
We’re glad the piece — and everything around it — felt complete from the moment it arrived. That full experience matters as much as the ring itself.
We appreciate your recommendation.
— Japanese Melody
Resposta da Japanese Melody
Thank you, Linda.
We’re glad it arrived as it should and that the quality came through.
— Japanese Melody
The ring is absolutely beautiful
The ring is absolutely beautiful! The perfect unique wedding band we were looking for.
18 de novembro de 2025
Resposta da Japanese Melody
Thank you.
We’re glad you found the piece you were looking for.
— Japanese Melody
Does not look like picture at all
Does not look like picture at all. Pic has much more detail and actually looks like silver. The finish on this bracelet is dull and almost black. Highly doubt there any silver at all…
18 de outubro de 2025
Resposta da Japanese Melody
Thank you for sharing this.
What you’re describing is not how the piece is intended to present. The finish is designed to have depth, but it should not appear flat or overly dark.
Some variation in tone can occur depending on lighting and the natural character of the materials, but the underlying composition — including the metal elements — remains consistent with the description.
That said, if what you received feels noticeably different from what was shown, we would like to review it properly.
Please reach out to us with a photo, and we’ll take a closer look and assist you directly.
— Japanese Melody
The rings are beautiful and customer…
The rings are beautiful and customer service was quick and attentive when I had to do a size exchange.
14 de outubro de 2025
Second time buying from Japanese…
Second time buying from Japanese Melody, and I'm again very satisfied with the customer service and the beauty of the ring!
8 de outubro de 2025
Stunning
The bracelet was stunning and very clearly hand crafted. The recipient was thrilled with the gift!
8 de outubro de 2025
I love this ring (Japanese whisky…
I love this ring (Japanese whisky barrel oak and guitar string.) Can't wait to gift it to my boyfriend for his birthday!
16 de setembro de 2025
Fantastic
Quick delivery and excellent customer support. The ring is absolutely beautiful. Mine came in a broken ring box, so emailed customer support and they had a new box delivered in 3 days. Highly recommend!!!
3 de setembro de 2025
The rings arrived very fast and are…
The rings arrived very fast and are beautiful!
22 de agosto de 2025
Bad response team
Still waiting on a response for a return, multiple emails have been sent out but still no response.
15 de agosto de 2025
The two rings are absolutely stunning
The two rings are absolutely stunning! The fit is perfect for the both of us. A little slow on the shipping, however they did come all the way in Pa and I’m in Az.. so I understand. I’m very satisfied!
15 de agosto de 2025
Opinião espontânea
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