Rod was extremely helpful in processing my request. Gerald support is always so quick and helpful. The Gerald app is easy to use and provides amazing services.
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Leia as opiniões dos outros
Gerrard wallet has been a really good experience. I’ve been able to order stuff that I need from my house and stuff that I need for my classroom and get a small cash advance. I wish the cash advances... Ver mais
A empresa respondeu
Gerald Waller is a great app. I love that I can order my household essentials and get an advance. When an emergency happened and I needed an extension to repay Jonas was very helpful with setting that... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ I had a great experience with Gerald Wallet! I needed help updating my phone number on my account, and the process was incredibly easy and quick. The support I received from Gerard was excell... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviços de finanças alternativos
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviços financeiros não bancários
Escrito pela empresa
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Informações de contacto
Estados Unidos da América
- support@joingerald.com
- joingerald.com
4,8
Excelente
88 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My customer service rep Jonas assisted…
My customer service rep Jonas assisted me well with my repayment extension.
27 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your experience — we’re glad Jonas was able to assist you with your repayment extension and make the process smooth. We’ll be sure to pass along your feedback to him.
I appreciate Stephanie's help with…
I appreciate Stephanie's help with getting me my extension on my repayment I really appreciate it.
27 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We really appreciate you mentioning Stephanie — it’s great to hear she was able to assist with your repayment extension. Thanks for taking the time to share your experience with us.
Gerald is great
Gerald is great! Representatives have been very friendly and helpful, and I appreciate the services they provide.
27 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks so much for the kind words — we’re glad to hear our representatives have been friendly and helpful, and that you’ve found the services valuable. We truly appreciate you taking the time to share this.
It’s a good thing shopping for items…
It’s a good thing shopping for items you may need around the house and pay later for it.
26 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re happy to hear the ability to shop for things around the house and pay later has been helpful for you. That’s exactly the kind of convenience we aim to offer. Thanks for taking a moment to share your feedback — it really means a lot to our team.
Extra cash when you need it
Gerald helps with a little extra cash when you are in a pinch and also helps you buy the items you need daily or specialty items you may want all at the same time! Super helpful and easy to use.
26 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing this — we’re really glad Gerald was able to help when you needed a little extra cash and make it easier to get both everyday essentials and specialty items in one place. It’s great to hear the process felt simple and useful for you. We truly appreciate you taking the time to share your experience.
They were very helpful
They were very helpful, I highly recommend them
25 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We really appreciate the recommendation — it means a lot to hear that you found our team helpful. Thanks for taking the time to share your experience with us.
Great customer service from Mark
25 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for taking the time to recognize Mark — we’re glad he provided the kind of customer service you were looking for. We’ll be sure to share your feedback with him, he’ll really appreciate it.
I had a great experience with Gerald…
I had a great experience with Gerald especially with Stephanie
25 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your experience — we’re so glad to hear it was a great one, especially working with Stephanie. We’ll make sure she sees your kind feedback — it will mean a lot to her.
Everyone has always been so helpful…
Everyone has always been so helpful with anything I needed , if it was a repayment date I needed changed they were quick to change it for me
25 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing this — it’s great to hear our team has been consistently helpful and quick to adjust repayment dates when you needed flexibility. We’re glad we could make things a little easier for you.
Helps me out when I’m in a pinch and I…
Helps me out when I’m in a pinch and I have even ordered stuff from the store.
25 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing — we’re glad Gerald has been there to help when you were in a pinch, and it’s great to hear you’ve also found useful items in the store. We appreciate you taking the time to share your experience.
Gerald Waller is a great app
Gerald Waller is a great app. I love that I can order my household essentials and get an advance. When an emergency happened and I needed an extension to repay Jonas was very helpful with setting that up for me.
25 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thank you for sharing your experience — we’re glad to hear you’re able to order household essentials while accessing an advance when needed. It’s also great to know Jonas was able to help set up your repayment extension during an emergency. We’re continuously working to improve and provide the best experience for our users.
Jubelle was very fast and effective at…
Jubelle was very fast and effective at easing my concerns!
24 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re glad to hear Jubelle was able to respond quickly and help ease your concerns — we’ll be sure to share your kind words with her. We’re continuously working to improve and provide the best service for our users. Thanks for sharing your experience!
Great customer support
Markfil is very nice and attentive.. great job
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your feedback — we’re glad to hear Markfil was attentive and provided a positive experience. We’ll be sure to pass along your kind words. We’re continuously working to improve and provide the best service for our users!
Quick response time
24 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re glad to hear our quick response time made a difference for you — that’s exactly what we strive for. We’re continuously working to improve and provide the best service for our users. Thanks for your feedback!
THANK YOU FOR GREAT CUSTOMER SERVICE &…
THANK YOU FOR GREAT CUSTOMER SERVICE & JONAS WHO REPRESENTATIVE OF GERALD WALLET HELP ME IN RIGHT WAY🌞 MAY GOD TRULY BLESS YOU🌞 THANK YOU I AM GRATEFUL ♥️🌞 HAVE GREAT WONDERFUL BLESSED DAY♥️🌞
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thank you so much for your kind words — we’re truly glad to hear Jonas was able to guide you in the right direction and provide great customer service. We’ll be sure to share your thoughtful message with him. We’re continuously working to improve and provide the best experience for our users. We truly appreciate your gratitude and support 🌞♥️
Very helpful customer service
Ed helped me today with getting my new phone number updated so I could access my account. Much appreciated the help! Thanks for everything!
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your experience — we’re glad Ed was able to help update your phone number so you could access your account again. We’ll be sure to pass along your appreciation to him. We’re continuously working to improve and provide the best service for our users.
Jonas helped me with my payment…
Jonas helped me with my payment extension
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing — we’re glad Jonas was able to help you with your payment extension when you needed it. We’ll be sure to pass along your feedback to him. We’re continuously working to improve and provide the best service for our users.
Customer Support is amazing
Customer Support is amazing, honestly. Super responsive and helpful. Jonas was very helpful and super responsive overall.
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We really appreciate you sharing this — it’s great to hear our support team was responsive and helpful, and that Jonas made such a positive impression. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users.
Gerald is so good I love it
Gerald is so good I love it, if you need an EXTENSION they’ll hook you up. And Jonas is as phenomenal at customer service
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We appreciate you sharing this — we’re glad to hear you love using Gerald and that Jonas provided phenomenal customer service while helping with your extension. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users.
My emails were answered in a timely…
My emails were answered in a timely response and they got the things done that I needed
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing — we’re glad our team was able to respond to your emails quickly and handle what you needed without delays. We’re continuously working to improve and provide the best service for our users.
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