Rod was extremely helpful in processing my request. Gerald support is always so quick and helpful. The Gerald app is easy to use and provides amazing services.
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Leia as opiniões dos outros
Gerrard wallet has been a really good experience. I’ve been able to order stuff that I need from my house and stuff that I need for my classroom and get a small cash advance. I wish the cash advances... Ver mais
A empresa respondeu
Gerald Waller is a great app. I love that I can order my household essentials and get an advance. When an emergency happened and I needed an extension to repay Jonas was very helpful with setting that... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ I had a great experience with Gerald Wallet! I needed help updating my phone number on my account, and the process was incredibly easy and quick. The support I received from Gerard was excell... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviços de finanças alternativos
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviços financeiros não bancários
Escrito pela empresa
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Informações de contacto
Estados Unidos da América
- support@joingerald.com
- joingerald.com
4,8
Excelente
88 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mark was great helped him quickly and…
Mark was great helped him quickly and efficiently thank you!
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your experience — we’re glad Mark was able to assist you quickly and efficiently. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users!
Great customer service!
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re glad to hear you had a great customer service experience — that’s exactly what we strive for. We’re continuously working to improve and provide the best service possible for our users. Thanks for sharing your feedback!
Resposta da Gerald Wallet
Thanks for the shoutout — we’re glad to hear Markfil made a positive impression. We’ll be sure to share your kind words with him. We’re continuously working to improve and provide the best service for our users!
Gerard Did an amazing job at helping me…
Gerard Did an amazing job at helping me regain access to my account! By far the quickest service I have ever received! Top notch ⭐️
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing this — we’re glad Gerard was able to help you regain access to your account so quickly. It’s great to hear this was one of the fastest service experiences you’ve had. We’ll be sure to pass along your kind words to him.
Resposta da Gerald Wallet
Thanks for your feedback— we’re glad Mark was able to help and provide the support you needed. We’ll be sure to pass along your feedback to him. We’re continuously working to improve and provide the best service for our users!
Jonas was very helpful with helping me…
Jonas was very helpful with helping me with an extension during my tough financial times. I will continue to use Gerald for years to come.
23 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thank you for sharing this — we’re glad Jonas was able to support you with an extension during a tough time. It means a lot to hear you plan to continue using Gerald for years to come. We’ll be sure to pass along your kind words to him, and we’re continuously working to improve and provide the best service for our users.
Helpful staff (Jonas) in getting an extension
Jonas was very helpful in helping me obtain an extension for repayment. Great service!
22 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your experience — we’re glad to hear Jonas was able to help you secure a repayment extension smoothly. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users!
Very quick customer service
Very quick customer service. Emails came in right away. Gerard was great.
22 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re glad to hear the quick email responses made a difference and that Gerard was able to assist you so well. We’ll be sure to share your feedback with him. We’re continuously working to improve and provide the best service for our users. Thanks for sharing your experience!
Gerald was very helpful I was currently…
Gerald was very helpful I was currently lock out of my profile they went above and beyond to help fix those issues thanks guys
21 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your experience — we’re glad our team was able to help you get back into your profile and resolve the issue. We truly appreciate your kind words and are continuously working to improve and provide the best service fo
Getting my advance was easy
Getting my advance was easy. Rod was very helpful.
20 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re glad to hear getting your advance was easy and that Rod was able to help you along the way. We’ll be sure to share your kind words with him. We’re continuously working to improve and provide the best service for our users. Thanks for sharing your experience!
Excellent and fast customer service
Excellent and fast customer service
21 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re glad to hear you experienced fast and excellent customer service — that’s exactly what we strive for. We’re continuously working to improve and provide the best experience for our users. Thanks for sharing your feedback!
The best customer service Representative
Gerald was so patient, kind and knowledgeable in assisting me accessing my account. I am so pleased in the level of professionalism I received from Gerald. Thank you so much Gerald
20 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thank you for sharing this — we’re glad to hear Gerald was patient, knowledgeable, and able to help you access your account smoothly. We’ll be sure to pass along your kind words to him. We’re continuously working to improve and provide the best service for our users.
Jonas from Gerald was great I needed an…
Jonas from Gerald was great I needed an extension to make my repayment and he was able to provide a much needed relief. Awesome app
20 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for sharing your experience — we’re glad Jonas was able to provide the repayment extension and give you some much-needed relief. It’s also great to hear you’re enjoying the app. We’re continuously working to improve and provide the best service for our users.
Very helpful and responds fast great job
19 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We’re glad to hear you found the support helpful and responsive — that’s exactly what we aim for. We’re continuously working to improve and provide the best experience for our users. Thanks for your feedback!
Resposta da Gerald Wallet
We’re glad to hear you had a great experience — that’s exactly what we aim for. We’re continuously working to improve and provide the best service for our users. Thanks for sharing!
Gerald wallet review
Gerald wallet is very useful when you’re in a bind and could use a little extra cash. I would definitely recommend
19 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We really appreciate you sharing this — we’re glad Gerald could help when you needed a little extra support. Thanks as well for the recommendation, it means a lot! We’re continuously working to improve and provide the best experience for our users.
Getting better but still needs to…
Getting better but still needs to improve on. Allowing customers to have an advance without purchasing items
6 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We appreciate your feedback and are glad to hear you’re seeing improvements. We understand your concern about having more flexibility with advances, and we’ll be sure to share this with our team. We’re continuously working to improve the experience for our users — thank you for taking the time to share this.
I was definitely in a pinch for cash
I was definitely in a pinch for cash, and maaaan, did they come through! I spent about 30 minutes maybe even an hour scrolling through other BS apps, with no help. I luckily found this one, and boom. The approval was quick. The advance wasn’t what I expected or wanted, but in a pinch, it helped. You have to purchase from the store to unlock credit, but I just used it for stuff I need for my home anyway. The shipping can be a bit pricey, but again, in a pinch, it does work.
18 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
We really appreciate you sharing this — especially how the quick approval helped when you needed it most. We also hear your feedback on the advance amount, purchase requirement, and shipping costs, and we understand how those can impact the experience. It’s great to know you were still able to use it for things you needed at home. We’re continuously working to improve and make things more flexible and affordable for our users. Thanks again for taking the time to share this!
My first time using Gerald it’s great…
My first time using Gerald it’s great just wish I didn’t have to buy stuff to get an advance
18 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks for giving Gerald a try — we’re glad to hear your first experience has been great overall. We understand your feedback about the purchase requirement and will be sure to share it with our team. We’re continuously working to improve and make the experience even better for our users.
Great app Thanks Jubelle!!!
18 de março de 2026
Opinião espontânea
Resposta da Gerald Wallet
Thanks so much for the kind words — we’re glad you’re enjoying the app! We’ll be sure to pass your shoutout along to Jubelle. We’re continuously working to improve and provide the best experience for our users!
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