In April 2024 I made an order costing 33€uro, I never received it and I did not get any response to my messages.
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Leia as opiniões dos outros
Other than my soda-can Seal & Sip Tops taking a tad longer to come than expected, probably my own impatience, they came, they are exactly what I hoped! (I’d had them years ago but hadn’t seen them a... Ver mais
After reading the 1st few reviews I have decided against purchasing from this company, despite the 24/7helpline being pretty helpful. They have completley changed my mind. The thought of non deliver... Ver mais
A empresa respondeu
Scam!!!! Customer service is non reachable through phone. Email response is automated generated. Kept getting the same response. Never received my order. Fake order #. Spent 40.00 on a device. Never... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
You’ve just found the greatest online store for most of your needs. Browse our website and stay tuned to our social media for great discount opportunities. Send all inquiries to support@joopzy.com or contact us via live chat on our website. We'll try to resolve any issues as soon as possible.
Informações de contacto
Estados Unidos da América
- support@joopzy.com
- joopzy.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
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As pessoas também visitaram
excellent website I liked a lot it is…
excellent website I liked a lot it is very helpful very good service of excellent quality I recommend it 100%
Good customer service
Helpful customer service
I like their services and they value me as a their services are of high quality and I can recommend any one to try them.
I think this is a Very interesting and…
I think this is a Very interesting and smart way to get good quality product offering at a low price, and having a good customer service with a live chat is the best part ! ... !really thank you for this useful service.
This website is superb,having good…
This website is superb,having good quality products plus having a very speedy customer service. Live chat is so fast.They highly deserve 5 star.
Relieved and happy
After reading so many bad reviews about Joopzy, I was really hesitant to order any items here, because I feared the trouble with customer support or worse, to not receive my orders.
I bought a couple of electronics there like a wireless charger, earphones, a shaver or display screen protection for my phone etc. Nothing expensive to test if they are reliable or not.
Not all items were delivered at the same speed (got me a bit worried), but the customer service was always very helpful! Whenever I asked about the item status, I got a quick reply from Katherine, very professional. :)
Customer service is just as important as quick delivery times in my opinion and I was positively surprised about the quick replies within the same day. I know many shops that have next to non-existent support, so that's refreshing!
Joopzy has many interesting gadgets so I'll definitely order here again. Thank you!
5/5 can only recommend, thank you!
Great experience and brilliant customer service! I ordered several articles during the Covid-19 situation, which obviously took longer than usual, so I reached out to their customer support.
They were very helpful, responding within the same day and providing me with the current tracking status (thank you, Katherine! :) )
Will buy there again!
I ordered an item right when Covid hit…
I ordered an item right when Covid hit and I know every business was having trouble getting shipments out, especially coming from China. I was a little frustrated, but I understood that shipments were delayed or relocated for storage because of Covid. I was told that a replacement item could not be sent right away until they were sure that the other item was not going to make it to me. Katherine, with Joopzy, kept in touch with me, thought this process and kept me informed with updates.
I might be a little more understanding then most. Don’t get me wrong I was disappointed my item wasn’t at my door step after I hit the enter key, but I understood the world was going to sh*@!
I give Joopzy 5 stars for getting me my product after an extended period of time and keeping me posted along the way even when Covid took control of the world.
I ordered a catbackpack from Joopzy and…
I ordered a catbackpack from Joopzy and was a bit worried to not recieve my goods after reading these bad reviews. I wrote to Joopzy and they assured me my order was well on its way. I could track the parcel with a link. When i saw that it had reached my local post office I finally relaxed. The goods arrived after 6 weeks on good condition!.
The cats are happy and so am I.
I ordered from them
I ordered from them, paid extra for faster shipping, it still took weeks to be delivered and to top it all off they sent it to the wrong address. Then told me it was my fault and they wouldn't process a refund!! I will never order from them again 🤬
Good experience
Even though there was a lot bad reviews I choose to take a chance. My packages came after 16 and 21 days (EU) The products are in a good quality and I'm really happy for them. I had a really good experience buying from them
SCAM ALERT! They deserve 0 stars!!!
The only reason I gave them 1 star is because no stars isn’t an option. This is a SCAM. THEY GIVE YOU FAKE TRACKING NUMBERS. Their website says 10-15 day shipping to US and then you can pay more for fast shipping. Well I payed extra and it’s been over a month and no package. They have told me “It’s shipped”. Then they said it hadn’t shipped because of Covid. Then they said wait it did ship now they said it could be April before it arrives. They are liars. They will respond via email, but they change their story. DO NOT BUY ANYTHING FROM THEM. I reported them to PayPal and even though many have complained they don’t cut vendors off, per their customer service. Seems there should at least be a warning out there.
Scams
Scams!!! Worst company ever. Don't ever buy from them! They will steal your money and they will not sent the product
Scammers
Scammers. 3 months and still waiting for the product that I will propably never get!
No Christmas gift
Ordered an item from them in November as a Christmas gift. It's now Christmas and I never received it. Now I'm going to have to demand my money back from Paypal. Just read all of the reviews and you will see this company is not someone you want to buy from.
Wish I would have researched and read…
Wish I would have researched and read reviews about this company. My experience resembles many others’ reviews on this site. DO NOT BUY FROM JOOPZY. You may or may not get your product; if you do, it will take weeks and many emails to receive. Expect the shipped item to be the wrong item. Returning for a refund is not an option. And there will be no email confirmation of your original order so that you can track it.
Total scammers!!!
Total scammers and all they do is want your money. I ordered a small thing and right after that I noticed these reviews.I cancelled my order and tried to get refund but no luck so far. Paypal said they cant help before 30 days time will be over. I didnt get any invoice or email confirmation about my order. The Joopzy answered after many attempts and said they will return money but no luck so far. All they do only words about refund and every day is a new promise.
So do not buy from them and avoid this seller!
Fish died
Bought a product from these people, which was supposed to clear my pond but instead it killed my fish,and the tadpoles in my small pond turned grey and all died,I most admit they refunded my money, after I told them I will be leaving a very bad review, but my fish were worth well over a hundred pounds, the product was called algae clear so please be aware.
Ne jamais commander sur ce site
Ne jamais commander sur ce site
Jamais reçu ma commande
Service client ne répond pas au mail et jamais de mail de confirmation de commande
Site à bannir
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